Google Reviews
maggie hedden
★★★★★
Edited 4 years ago
I am sorry that I must change my 5 stars to 0 stars. My reason been that I lost 10.00 for a car wash. This happen on April 21, mail box is full no call back, no answer to my text.
Richard Parrish
★★★
☆☆
2 years ago
It's a car wash. It needs a refresh bad. Water pressure in the self-service bay I used wasn't adequate. It's good enough to get heavy stuff off but lacks the power to get it clean clean.
Chris Stancil
★
☆☆☆☆
4 years ago
Pulled into bay one where the cones were moved prior to pulling in. Put 5 into the machine and low and behold it would spray from the roof. The gun didn’t work and I wasted 5 dollars for NOTHING. No change in the machines and now my truck looks WORSE than it did before I pulled in. What the hell. Fix your machines please
Jay Bruck
★
☆☆☆☆
6 years ago
I'm happy I only wasted 2 dollars on what is the worst vacuum I've ever used. As soon as it kicked on I knew it wasn't going to literally suck, I tried it, its the the worst! Don't waste your time or money, it didn't even get the loose "dirt". A one star waste of time. Wont be back!
Nancy Alvey
★★★★★
5 years ago
Love going here for a carwash unless I do it myself. Usually no line, price is reasonable & you have a choice of non-touchable or the one with the strips that scrub. I have used both. It's a good deal!
Robyn T.
★★★
☆☆
6 years ago
The only reason I usually come to this car wash is because it's one of a handful that has dryer guns in the self serve bays, and because it accepts quarters, bills and cards in each individual bay. But on the flip side, I find that it is usually pretty dirty inside the bays with dirt, mud, rocks, etc. Not only that but the hoses are filthy most of the time, meaning that when they brush against your vehicle, it gets dirt and whatever else all over the vehicle you're trying to wash! Very frustrating. Lastly, there is sometimes are really nasty smell when the water is used, like that sulfur, rotten eggs smell. Needless to say, I come here in a pinch, or when I either don't have time or don't have my shammy to dry myself, and if I'm in that area. It wouldn't be a bad idea to employ someone to come and rinse out the bays really good, and take a good extension brush with soap and scrub the walls a couple times a week at least. It would do the place wonders.
Josh W
★
☆☆☆☆
4 years ago
I went through the automatic carwash and my truck was still filthy after it was done with spots the wash never touched. when I got out to inspect it I found scratches and nicks out of my paint job with some of them down to metal. it also seemed like no soap was used just pressured water and the scrubbers.
Diane Jessup
★
☆☆☆☆
4 years ago
I paid to have my car washed through automatic car wash and I drove forward waited backed up went forward but nothing happened. It didn't even try to start. I called the number on the building that probably goes to a a phone that no longer exist. Voicemail is full and texting is pointless. I want my money back and if the person that runs this place needs to step down and let someone that knows how to work a telephone and actually come to work everyday you have my number on your text message Mr I don't care. Let me work I like making money and not taking advantage of people.
Betty Schmidt
★★★★★
6 years ago
My car is sparkling like diamonds after running it through the car wash today. Water Works does a great job for an automatic car wash. Bertha (my name for my car) looks fantastic, particularly since the snow and rain we've had. Would recommend them for a quick car wash
Diana Oechsli
★
☆☆☆☆
7 years ago
Visited WaterWorks car wash in Jeffersontown KY on Stony Brook Drive. Deposited $6 for a simple was and got absolutely nothing--No water--nothing. I can find no corporate office to write and certainly no local emailm to contact. Phone number worthless. I will never patronize this car wash again. Product at this Water works has steadily declined and now I get nothing for my money! I could have given it ZERO stars as a rating.
Star Gazer
★★★
☆☆
2 years ago
The Owner, seriously, should make periodical visits and experience his/her own hand/automatic car wash. I like the option to choose for my 2 vehicles. Great location though, but the site could look better. Thank you.
Rob Howard
★★★★
☆
5 years ago
Good H2O pressure. The brushes could be updated with longer/fuller bristles. Also it would be nice if the wash bays could be sprayed clean between washes or extra time could be given to patrons to self clean the bay floor of mud and dirt. At least half of my visits involved myself of spraying clean the floor of the wash bay before and during my wash. Nobody wants to spend 10 bucks to drive thru mud on our way out to then throw it up in our wheel well or side of our clean vehicles. It's not always like that but when it is it's frustrating. I have even left and gone on up the road when dirty.
Cameron Mosser
★
☆☆☆☆
Edited 4 years ago
Horrible. I paid $12 on Oct. 20 for the touchless wash. Everything was fine until the system sprayed soap on my car and then stopped working. After several minutes, the arms finally moved out of the way for me to leave but my car still had soap on it. I had to race home and spray off the soap with water. I emailed the owner/helpline over a month ago and they never replied. Do not go here. Update: the "owner" replied to my review on Google but never followed up with me after I called and sent an email. DO NOT USE THIS CAR WASH. Waste of time and MONEY.
Andy Creek
★★★★★
Edited a year ago
A nice car wash. They've got automatic or manual washes. I prefer the manual for the ability to wash specific areas and save my antenna! They're better than the automatic since they don't hurt your clear coat as well, helping your paint and therefore your car last longer. The other good thing about this place is that they're open 24/7 and have vacuums! So you can clean your car anytime you want, inside and out.
Nina Richardson
★★★★★
a year ago
The guy who runs this place is great. I got to talk to him for a little bit today and he seems to take great pride in making this an awesome car wash. Its quickly becoming my new favorite spot.
Jaclyn Wilde
★★
☆☆☆
a year ago
Overall the ammenities were fine, but if you use bay 5 there is a significant leak in the piping overhead and you will get dripped on and soaked through while trying to wash your car. :(
Jugs
★
☆☆☆☆
a year ago
The touch less car wash malfunctioned, scratching my car on both sides and the drivers side mirror mount. I called the car wash phone number to complain, and no one answered, even after many minutes. Also, there seems to be no voice mail. The sad part is that my dash cam did not record this incident, so I have no proof. Bad experience, driver beware.
Kevin Wingfield
★
☆☆☆☆
6 months ago
Worst car wash in Louisville. Just went thru and water pressure wasn't working on one side, and the side it was didn't get what little soap that come out off.
Lucinda Gonzales
★★★★
☆
a year ago
Nice decent car wash. We had quarters, but the machine looks like it takes card and $1/$5 bills. The area was clean and the equipment worked fine at the stall we were at. There was no "bug spray" but everything else was available that we tried. Only downside is the timing feels a little stingy. Only 20 seconds per quarter after initial $3, which left us running a lot to add more quarters. If you're looking to wash with quarters, bring plenty. Other than that a good wash. Will likely come back again.
Kevin Downs
★★★
☆☆
2 weeks ago
Good car wash but several homeless people will come up begging for money while you are at the vacuum or the self service area. Happened today. Two men and a woman surrounded a customer as he was vacuuming.
