Wash N' Roll Car Wash - Franklin, TN

Brian Brooks

★★★★★

7 months ago

The wash was amazing. The VIP Concierge guided me through the process and helped me select their Platinum Plus monthly unlimited plan. My car now looks like it just came off the showroom floor!

Emily U.

★★★★★

2 years ago

We had to get our car washed and so we decided to go here! And it was a great experience, the lights were very bright and happy and the wash did very well, our car is still clean! 🩵

Another Tracfone

★★★★★

7 months ago

This car wash saves me so much time - always in and out without a wait. Clean vehicle in 3 minutes and great pricing. My garage even smells good from their products after a wash.

sherrie papa

★☆☆☆☆

3 weeks ago

Rudest customer service ever. Tried to cancel my membership then noticed months later was still being charged. When I called to dispute the woman said I was lying about trying to cancel previously and wouldn’t refund hundreds of dollars

Mr 17Five

★★★★★

7 months ago

When I arrived I was greeted by this large man named Ken I believe. He greeted me as if we had been best friends for years. He knew exactly the services I needed and I was very satisfied. He gets an A+ for customer service. 10/10 will return!

Alison Foster

★★★★★

7 months ago

Wash N Roll in Franklin has been a great experience! I have a membership and only use Wash N Roll. Kenneth, who I think is the manager, is amazing and answers all my questions. The whole team is kind and helpful. The facility is obviously well maintained!

BrinkTheSouthernPlumber

★★★★★

7 months ago

Tried this car wash for the first time yesterday. Kenneth did an amazing job helping me choose the right package and I decided to sign up for a membership! Great customer service and my car looked GREAT!

Joanna Dunn

★☆☆☆☆

5 months ago

i should have done my research before using wash & roll. i was wrongfully signed up for a car wash when i told the washer no & i have been charged $20 each month since my first/last wash with them. customer service has explained they cannot issue a refund. please do not go here. they take advantage of your money.

Dawn Gundersen

★★★★★

5 months ago

This place is awesome!!! The staff is very friendly and the machine does a very good job of washing your car. They have everything there for you to do the inside of your car. I highly recommend.

Cameron Moore

★★★★★

7 months ago

This is hands down the best car wash in town and my absolute favorite! Kenneth and staff is always friendly and they truly take care of me every single visit. My car comes out spotless every time, and I love how quick and convenient the whole process is. The monthly membership is 100% the way to go—it’s affordable, saves me so much money, and keeps my car looking brand new all month long. Highly recommend to anyone who wants top-notch service and a sparkling clean ride!

D Rucker

★★★★★

4 months ago

I used this location yesterday for a car wash . Not only did I get a great car wash but such a friendly welcome from the lady attendant!! I wish I knew her name. It is so uplifting to have such a nice welcome. Thank you!

Ethan Unverferth

★★★★★

2 years ago

I had a great experience at this place! The design of the building is pretty cool, and the prices weren’t horrible. By the end the car was super clean and well dried. Overall this place definitely did the job well and I’d highly recommend stopping by here for all your car wash needs!

Jhonatan Gutierrez

★☆☆☆☆

a month ago

Really disappointed with Wash and Roll. I canceled my membership through the website back in December, but it was never processed. I also called about 8 days ago and again today, and it still hasn’t been canceled. Now they’re saying they have no record of my calls and can’t send me any proof of cancellation, yet they keep charging my card. On top of that, the girl I spoke with today was rude and unhelpful. I do not recommend this place to anyone.

Madison Walker

★☆☆☆☆

2 months ago

The car wash is great, but the sales guys are beyond pushy. Not only will they try to mislead you into signing up for a recurring membership, but they will not take “no” for an answer when you decline the offer. .

nick greenwood

★☆☆☆☆

a week ago

Please don't go here. They will do everything possible to sell you a membership. I had an employee put his hand over the credit card slot on their "self-service" kiosk, saying I had to sign up for a membership. Also, when you pay extra for the buffer at the end, it does not work. This place is the worst.

Joshua Randolph

★★★★★

a year ago

I was visiting Franklin, TN and decided to wash my truck. I found the Wash N Roll and when I pulled in I was immediately greeted by Eric, who I assume is their best employee! Eric was very friendly and went out of his way to help me when he surely didn’t have to. The facility was very well kept and did a great job washing my truck. Overall a fantastic experience. I will most definitely be back here again. Also to the management, give Eric a raise. The way he treats customers is why you have such a fantastic business, instead of just another car wash. Well done, Joshua

Garrett Cole

★★★★★

7 months ago

This is the place to go for all your car wash needs. Ken took care of us when we needed several very nice cars to be washed last minute for a homecoming parade. All vehicles were pristine and the service was top notch. Wash n’ roll will get my business from now on.