Valvoline Instant Oil Change

Crystal Felima

★★★★★

a year ago

Fast, reasonably priced, and they walk you through any additional services needed and they give you an honest opinion on any manufacturer maintenance required. I like how they also give you their own opinion on how much your car really needs - there’s no pressure to get anything additional. This is my go-to spot for an oil change and I definitely recommend me.

Jimmy Bennett

★★★★★

a week ago

I’ve always had good experience at this location. Dean and his team are always so professional and kind. Thanks guys.

Cary McKinney

★★★★★

2 months ago

Dean and Rodney are awesome, great place professional service done quickly- this will be my new go to oil change location. I went to the one on Richmond rd for years but young lady manger is rude and nasty so I decided to leave 🙂

Mary Therese Agneessens

★★★★★

5 months ago

I stopped in at the Valvoline on Nicholasville Rd. to ask if they could check my tire pressure as my indicator light was on. All 4 bays were full with cars waiting for service. The nicest gentleman, Chris checked my tires, replaced a missing valve cap and sent me on my way in a matter of minutes. No charge. Quick service with a smile. Perfect.

JoAnna House

★★★★★

2 months ago

I went to this location after a different one ran out of the oil. Despite being understaffed they were extremely friendly and fast. They also gave me coupons and an extra discount for the hassle of having to try 3x. I would choose this Valvoline again.

Michele May

★★★★★

2 months ago

Great service, great value, explained issue with cross-threaded lug nut they couldn’t remove. Watching them work is facinating-a well oiled machine. Would recommend to others!

BRE LEWIS

★★★★★

5 months ago

Stopped in for a early morning quick oil change and I will definitely be back. This valvoline is by far the best location i have been to. Customer service at the highest level was great they are very polite and honest. Thank you for being a top tier company for everyone your very appreciated and I will definitely be back.

AA D

★★★★★

a month ago

Showed up at 7:30 am due to low tire pressure. Decided to have them do my oil change that I had been putting off and everything was done in less than 12 minutes! The attendants were extremely personable.

Blaine Bellamy

★★★★★

2 months ago

Last week I ended up having car trouble (mechanical) while on Nicholasville Rd, thankfully I was turning onto the street next to this Valvoline so I pulled into their parking lot. Even in the middle of the rain the manager, Michael, came out to check on me and had me drive into the bay to see if he and his team could help me diagnose the problem. Incredibly helpful team!

DjFrank Ttank

★★★★★

2 months ago

Chris is amazing !! So full of cheer and Dean is awesome too. Great vibe, they really care about their customers - quick without being rushed - these guys do a great job.

Maria Wiese

★☆☆☆☆

3 weeks ago

I came to this location after dropping a friend off for an interview to get a routine oil change. They did the usual extras like checking filters and filling my tires, but no one mentioned that my battery was corroded or potentially failing. The very next morning, my car wouldn’t start. I had to call AAA to jump it, and I ended up paying over $200 for a new battery. That’s a frustrating and unexpected expense that could have possibly been avoided with better communication. If you’re going to provide under-the-hood service, customers should be informed about visible issues like battery corrosion. A simple heads-up would have made a big difference and could have saved me from being stranded. Because of this experience, I will not be returning to this location in the future. I expected more thoroughness and better customer care.

Valdes Ferguson

★★★★★

3 months ago

Always courteous! No matter the time or day of the week, they make me feel very appreciated as a customer and they acknowledge me as a repeat customer! Even in between oil changes they are happy to top off and check my tires for free! In and out in less than 30 minutes! Totally happy!

Ellen Griffith

★★★★★

a month ago

I came in because we had so many cold nights and I wanted to make sure my tire pressure was ok. The team member that helped me was fast and was so nice! She got took care of my tires and I was on my way.

Ahanna Ngwangu

★★☆☆☆

a month ago

I'm not sure what happened. I used to go here all the time and the crew was very friendly and helpful. Not so much of a good experience this time. It feels like a bunch of guys trying to earn commission by getting you to spend more there.

Zachary Halcomb

★★★★★

a month ago

The staff here is great!!! I’ve been here several times and it’s always someone different but they are always so polite and get right to it. I’ve never had an issue and will always come back as much as I can and would recommend them to anyone. There are coupons always available !

Tony Way

★★★★★

a month ago

Jose and Abram were amazing. This place is always super helpful and the coupons they provide makes it feel like im getting a better deal. Kudos to the whole team here. Fast and efficient!

Lee Carter

★★★★★

a month ago

⭐⭐⭐⭐⭐ Excellent service for my Volvo XC90 Stopped in for an oil change on my Volvo XC90, and the team on Nicholasville Road was outstanding. The staff was professional, knowledgeable, and took the time to confirm the correct 0W-20 full synthetic oil and proper cartridge-style filter for a Volvo — which I really appreciated. They explained everything clearly, worked efficiently, and didn’t try to upsell unnecessary services. I stayed in the car the entire time and was in and out quickly. The techs clearly knew what they were doing and treated my vehicle with care. Great experience overall. I wouldn’t hesitate to bring my Volvo back here again. Highly recommended.