Google Reviews
Vyctoria Estopinal
★★★
☆☆
5 years ago
The first time we came we had phenomenal customer service and signed up for a monthly plan. Last few times we have visited, the employees seemed inconvienced and bothered to have customers..
Vanessa Bauer
★★★★★
Edited a year ago
I had no idea what I was doing when I pulled up and the young guy at the cashier window explained everything I needed to know. Then when it came time to go thru the Carwash, I was so tickled that I forgot to roll up my window so once the gentleman told me to pull up and put the car into neutral and foot off the brake he said "it might be a really good idea if you roll up the window like now" LOL Totally enjoyed the customer service and they did a great job just with the $8 car wash so I can imagine what the upper tier levels of car wash can do for your vehicle! This is just an addition to the review that I already did. They are just as amazing with customer service and support! I highly recommend! 🌟🌟
J Rock
★★★★★
a year ago
Asked window attendant about excessive bugs and prep he said I could go through twice. The wash did better than I expected but I still had to get some bugs off. Also the rear wheels still had more brake dust than the front but I could manage. It was dark when I got it washed so it was harder to see inside for cleaning. They also have a mat wash and it was perfect for what I needed. I like this named franchise best when it comes to quality washes and services.
Nikki Clanton
★
☆☆☆☆
a year ago
They failed to stop the belt when the car in front of me stopped while still going through the carwash. My car was pushed into the back of hers. The owner essentially shoved free passes at both of us and quickly began trying to clip my front grill back in to keep me from filing a report. Choose anywhere else.
Tina Lipps
★★★★★
8 months ago
Tommy's is great, you can was as many times as you need. However, its not full service. They keep the vacuum and pits clean for your use and free cleaner and clothes. Also, use the free mat cleaners. They work great!
Mary Thibodeaux
★
☆☆☆☆
9 months ago
Went through the carwash with my car perfectly fine. Came out with this! The ONLY person there, assuming manager, said they wouldn't do anything about it because it was existing damage. SIR, there was NO EXISTING DAMANGE. claims it was because of scratched paint. 😒 I've never had this problem, I've gone through this specific carwash tons! Of times. NEVER GOING BACK.
Maria Morales
★★★★★
6 years ago
We use the app for multiple monthly washes, saves lots of money and gets our truck super clean. 5 STARS for smooth operating brushes, no hard banging during wash. Vaccuums could work better. Attendant's are helpful and friendly.
Dannielle Folden
★★★★★
Edited 8 months ago
Love this car wash, the staff is very friendly, with great prices, and free vaccumes. I love the monthly plan. It is so worth it. I now have no reason not to keep my car clean. They provide towels and cleaning spray to wipe everything down. There are air compressors for your tires. You can purchase an additional cleaning kit with air fresheners and wipes. They are also located in other states, so when we go on vacation, I can still hit the car wash. I definitely recommend this place, especially the monthly plan, very affordable!
K C
★★★★
☆
4 years ago
It's clean now, after having to run it through a second time. At least they didn't charge me to run it through again. Especially since it should've effectively cleaned it the first time considering I paid $15 for "The Works". Usually I don't have an issue with that though. Tommy's is my go to for drive through car washes.
Chris
★★★★★
6 years ago
I don't normally do the drive thru car wash because it hurts the paint over time, but this place has been great! It actually cleans my truck (2019 Silverado) including the tailgate! Can't say the same for other places in the area. I do The Works monthly package and go at less once a week of not more. Worth the money.
Jordan J
★
☆☆☆☆
Edited 9 months ago
I've enjoyed using this car. Wash and its services, most of the employees are pretty friendly and well mannered! - was my original review a few years back….. They have considerable lost my respect, the workers seem pissed off and inconvenienced and so I’m updating my review….the soap smells like bleach now and quite frankly ewww I use to turn off Recirculate on my A/C in order to get what use to be a very Pleasant smell to enter my vehicle now if I do that I’m very much so pissed off by what smell enters my vehicle. Plus the Subscription price increase yeah nah I’m good! Do better Tommy’s!
All N With Tiffany McGary-Cyprian
★★★★★
Edited 3 years ago
Tommy’s is my favorite the conveyor belt is what sold me for it b:c you don’t have to worry about that thing grabbing your rims . It’s never caused a scratch on my car unlike some others . The employees are always nice professional and helpful .
Williamchief 117
★★★★★
8 months ago
I have a lifted f-250 and was hesitant to even try to attempt a car wash with a 6 inch lift but after talking to Colin here I wasn’t anymore. He measured the truck and everything. After going through that truck was the cleanest it’s been since I bought it. Great service, Great wash.
Abdullah Muhammad
★★★★★
2 months ago
These guys open early so if you need a car wash doing the week go bye and get it done have a great and blessed day and days to come
Diana McIntyre
★★★★★
4 years ago
Drew handled my lost receipt to connect to the app with care and provided clear directions to resolve my issue which was my fault. His professional and courteous manner was excellent! They let me get my free car wash on my word that I did purchase the plan with no issue at all! Great service!
Ben Banchs
★★★★★
6 months ago
Tommy’s is the only car wash that can handle sports cars because they use a conveyor belt instead of a channel that locks your rim in tire in usually scratching your wheels. The brushes and soap and cleaning solution that Tommy’s uses also do a better job in my opinion than other car wash systems. They also include vacuum and floor mat cleaning self service. They also offer a monthly unlimited wash subscription service that is worth the money especially here in the south where the weather and pollen wreak havoc on cars. Overall, Tommy’s is the best automatic car wash service that I’ve encountered.
Monique S.
★★★★★
a month ago
This was 1 of the best experiences with "People", I've ever had. They were very courteous and helpful. I didn't have the best attitude when I got there but, I was taken care of, so it changed my entire day. Thank you guys so much! Sincerely, Concrete Dust 💜
Sharon Rouquette
★★★★★
a month ago
Different prices for different levels. I'm happy with their 2 cheapest washes, and if my car is filthy and needs another wash, they let me go thru again for free. And they have a monthly price which gives you unlimited washes for the cost of two.
Bi Nguyen
★
☆☆☆☆
a year ago
This was a good car wash been going to them since they first opened on 190. But since then service has been going down after they raised the monthly subscription. I mean you raised the prices for terrible quality of service? Before they were very punctual but now multiple days they wouldn’t have a person here probably pass 6:20am I mean probably not even 6:20 because I left. Today gate broke early in the morning…. So yall as a company raised the price for so y’all can’t hire an adequate manager to run the car wash. And also they remove the plastic cover that goes on the back of the windshield. I know it probably doesn’t do anything but still. It’s about the principal. If I could give it a zero stars I would. Because that is how frustrated I am currently.
Logan Serpas
★★★★★
3 months ago
Perfect Automatic Car-wash. i find it to be one of the less abrasive automatic washes. The workers at the 21 location are super friendly and caring about their work. Can not complain one bit about the site, company, etc.
