Google Reviews
javin

★★★★★
7 months ago
Excellent customer service, talked to 2 nice guys name Javin and Drew. They explained carefully how the fast pass works. I recommend hwy 21 Pelican Pointe.
Mighty Man

★★★★★
a year ago
This was my first time coming through Pelican pointe and was super impressed by Mr. Zach & Mr. Logan. They stopped my vehicle before I went into the wash and got all the bugs off my car as I drive across the causeway often for work. The property was very clean and well maintained. Super satisfied with how well I was treated and how clean my car was. Thank you Mr. Zach & Mr. Logan.
Curt Allen

★★★★★
7 months ago
Great customer service. This is the best place to get your wash. Their vacuums are awesome.
GraceFace 101

★★★★★
6 months ago
Very nice! I only had tap to pay and one of the workers gave me a coupon to go through! Excellent service!
Daniel Tyrney

★★★★
☆
a year ago
Great carwash. Always fast and clean. I noticed the cost of a carwash went up $5 for the top wash. $25 for a carwash is too steep. Dropped down to a cheaper wash because of it but they're not the only ones raising prices as everyone is aware, but still, $25? Cost you a star
Jan Felder

★★
☆☆☆
7 months ago
Couldn’t get a spot to use bug remover. Every place taken. I tried to stop and ask the guys pushing me through car wash tunnel to be sure and try to get them off but I was rushed through and they acted like they didn’t hear me.Gave me a little tap and sent me through. So consequently was left to try and clean them off myself and sadly didn’t come off very well. Poor service!!!!!
Desi Barnes

★★★★★
9 months ago
Pulled in at Pelican Point car wash, Hwy. 21 Covington location and was promptly greeted with friendly and courteous customer service. Zach, the car wash manager went above and beyond by providing & replacing a bumper spoiler on my 2013 F 150 "SPORT" he also topped it with a wash by removing bugs due to daily Causeway commute, from the grill and bumper. Thanks again Zach.... " you the man." 👊🏽 💥
Kristen Winston

★
☆☆☆☆
3 years ago
I went here to get a car wash and when I came out my whole antenna was GONE!! I went back and spoke with the manager and he went and retrieved my antenna from out the wash. He put it back on and said I was good to go. Several hours later as I was driving (maybe 45ish mph) my antenna comes flying off!! Thank God my car is under warranty because they won't pay for anything!! I have used many carwashes in my lifetime and this has NEVER happened. I do not recommend this place at all. I should have stuck with Tommy's Carwash where I usually go.
Charles Renwick

★
☆☆☆☆
4 months ago
Had a monthly plan for 5 years, then my credit card got stolen and when I went to the office, they said that because I didn’t tell them within one week, it would cost an extra $60. Crazy.
Kelli Donahue

★★★★★
8 months ago
The manager went above and beyond. Offered to Power wash my parents floor mats. My Parents told me about their experience. I went and had a similar experience and immediately knew it was the same person. Great Job, Zachary! Keep it up! I want to come back!
Becky Curren

★★★★★
6 months ago
Amazing customer service! Blayne went above and beyond to make sure my experience was excellent. They will always be my top choice for having my car washed!
Anne Johnson

★★★★★
6 months ago
Love all the Pelican Pointes, especially this location. Mr. Tom was so friendly and offered to steam my car mats without me having to ask. I always love coming here and the staff is great.
Elda Ourso

★★★★★
6 months ago
What a wonderful experience!! The outside of my car was a disaster. The employees here went out of their way to help ensure all the debris and stuck on dirt was loosened before I went thru the car wash, recommending which wash to choose for my vehicle. I will DEFINITELY be back. Best experience at any car wash I’ve been too before!!
P N

★★★★★
7 months ago
The owner reached out to me right away. I like when the business reads the reviews and offers to rectify the situation.. Disappointed in this car wash. I was leaving, after getting a PLATINUM wash, when I looked at my rear window. I couldn’t believe how dirty it was.
Carey Barfield

★★★★★
4 months ago
The best customer service! I needed a little assistance one morning and one of the workers came right out to help! Thank you so much! Clean car and great service!!!
Donna Wederstrandt

★★★★★
7 months ago
What a great place to get a car wash!! Everyone is very attentive, Helpful, And eager to please!! And my car looks frickin awesome!! Very reasonable. Blayne ROCKS!!
Wayne Phillpott

★★
☆☆☆
7 months ago
The services offered are great, but they rarely open up on time at this location. It says they open at 7:00 am, but it's more like 7:15 or 7:30. This is difficult for me because I have to be at work and have no other time to go. It's 7:20, still not open
Todd Marchand

★★★★★
4 months ago
I had an outstanding experience at Pelicans Car Wash. Zack demonstrated exceptional professionalism and efficiency throughout the process. My vehicle was cleaned to a remarkably high standard, with great attention to detail. The service was prompt, organized, and executed flawlessly. I highly commend Zack and the Pelicans Car Wash team for their excellent workmanship and dedication to customer satisfaction.
L

★★★★★
7 months ago
Above and Beyond! I love to leave reviews when outstanding service deserves to be recognized—and Zack and Landon absolutely delivered. These two went way beyond what you’d expect from a drive-through car wash. I’ve used a few car washes in the area, and the quality of both the wash and the vacuums here isn’t even comparable to the others. The difference is obvious—from the results to the service. Zack and Landon were not only friendly and professional, but they genuinely went out of their way to make sure the experience was top-notch. You can tell they take real pride in their work, and it shows. If you want more than just a basic car wash—if you're looking for great service, excellent quality, and a team that actually cares—this is the spot. Huge thanks to Zack and Landon!
Maria Peters

★★★★★
4 months ago
I went to my car wash on Hwy 21 & hit the curve turning into the car wash My tire went flat! I pulled by the washers and Zack & Jordan came to my rescue!! They immediately changed my tired, calmed me down & went to work! I'm soo glad they were there Zack! You're the Man!! I Truly appreciate Everything they Did for me! I'm getting a new tire! But My Hat goes off to these Two gentlemen that Saved me!! You've Got Our Business 💪💪👏👏