Tom Wood Express Service Center

Matthew Chasser

★☆☆☆☆

a year ago

Did the deluxe wash. Washed maybe 60% of the car. Completely spotty. Barely cleaned it. Worthless car wash.

Misty Collins

★★★★★

6 years ago

Very nice owner. Didn't feel pressured to buy filters. Will be going back! Great service and great price.

Dezmond Blevins

★★★★★

2 years ago

Great customer service, quick and friendly. Had a blow out at the airport and am grateful for their assistance.

Sharon Odell

★★★★★

4 years ago

Quick in and out. Really nice guy without being chatty. Price is great. And there was no up selling. Will def be back next oil change.

Steve Amundson

★★★★★

3 years ago

Very nice people work here. Both technicians were professional and eager to work which is hard to find these days. I will definitely be using this location for all of my oil changes in the future.

Sonic Repairs

★★★★★

4 years ago

Had a flat tire upon return to Indianapolis Airport, these guys were helpful and filled up tire when I was really in need. They were friendly about it despite it being an unusual situation. Would highly recommend this business.

John M

★★★★★

6 years ago

I had a positive experience here. I stopped in about 45 minutes before closing time. This was during some unusually cold winter weather last year--cold enough that few people were out and about, so the place was dead. The guy working was cool and was grateful to have something to do. He quickly took care of my oil change. We talked cars a little while he took care of my transaction. If he offered any other services, it was a low-pressure offer. I know he checked various fluid levels under the hood and topped off my tires (I know I had a slow leak in one tire). Some places will skim over/skip those checks. All in all, it was efficient, prompt, and professional service and I intend to return there--today, actually. I decided to write the review while checking their hours. I originally chose the place because of wanting Mobil 1 oil, which is among the best. This is my new favorite oil change place.

Susie Lewis

★★★☆☆

a year ago

Not impressed. Did the least expensive wash just to get the dust off. Did not get the edges of the windows, and left streaks from the cleaning strips. Very visible to my passengers. Won’t be back. 3-4 inches wide on windshield and back window. YES. It IS the airport location, near the Shell station. I am unable to respond to your question in the app.

Samantha Dawn

★★★★★

4 months ago

Great people and great service. Vic always takes care of his customers.

Lynette

★★★★★

a year ago

My Awesome, Great Experience With Victor at Tom Wood Express-Airport location! Victor did a great job! He was great to work with, very professional, knowledgeable & polite! He did not find “any additional issues” like I’ve had several service facilities do in the past. I highly recommend this location & will most definitely use this location in the future! Thanks Victor - for restoring my faith in auto repair facilities & technicians!😊

Abigail Schluchter

★★★★★

8 months ago

Victor and his team were extremely gracious in assisting with tire concerns on my vehicle. They were able to help take my extremely stressful situation and help make me calm and fixed my concern seamlessly. I'd highly recommend going to Victor and his team!

Ryan Armstrong

★★★★★

3 months ago

They are fast reliable and very affordable. I trust these guys they do great work.

A C

★★★★★

a week ago

I couldn't have been more pleased with the service and attitude of tye gentleman at the service center. They got me in and out quickly with a smile.

Thomas Atchley

★★★★★

4 months ago

Awesome experience! Had a nail in tire on way to pick up from airport. They got me taken care of immediately with little delay at a reasonable price. Highly recommend this facility for any repairs or car wash!

Lisa Wolf

★★★★★

2 months ago

We were traveling from Indiana to Missouri and we got a flat tire. This store was located in the area we pulled into after we noticed we were losing air. They happily helped us get a new tire, put it on and get us back on the road within a hour, hour and a half. Thank you!!

Mindy Bowman

★★★★★

3 months ago

I want to give a big shoutout to Victor Combs and his fantastic crew at the Express Service Center at Indianapolis International Airport — they totally saved the day for me! I was having some pretty alarming electrical issues with my car and wasn’t sure if I should call a tow truck or try to make it to my mechanic. Victor and his team jumped right in — they checked my battery, tightened a loose cable, ran diagnostics, and even looked up any potential recalls on my vehicle. Talk about going above and beyond! They were friendly, professional, and genuinely happy to help. And when I tried to pay them for their time? They just smiled and said they were glad to assist. Who does that anymore?! Thanks to their kindness and expertise, my car made it safely to my mechanic — and I made it there a whole lot less stressed. Seriously, they were the best! Please make sure they know how much I appreciated their help and good energy that day. With gratitude, Mindy Bowman

Kathleen Gormal

★★★★★

7 months ago

GUYS! Last year I used spiffy for a detail and an oil change. This year they have changed names to Tom Wood Express. I was leery that the change would = less happy with the finished product. I could not have been more wrong!!!! Tyler showed up on time, worked diligently, and blew me away with the results! He got all the grease and grime, dust, dirt, and dog hair and my car looks brand new! I have had two other professional details at places where I had to go, wait in line, and get a ride home and back. These guys are BETTER and MORE convenient! Have it done at your work! I got $40 because I scheduled before July 31! I left notes on the order and he knew it all when he got here. He spent time to make sure each mark was removed and even got in his van to get a different product when the first wasn't doing it. It was 90 degrees today and he worked like it was a cool spring day. He never complained and kept at it! These guys will be my forever! Never leave, Tom Wood Express! You have made a believer! and KEPT her!