*Huge* shoutout to Michelle at Redmond Auto Salon! I had an excellent experience thanks to her. She was friendly, super knowledgeable, and incredibly *thorough* -- from start to finish. When I picked up my car, it was spotless. It looked amazing, even while sitting four floors underground 😅. The Full Service Detail was exactly the level of clean I was looking for. Really appreciated Michelle setting clear expectations at drop-off, and am geniuinely blown away at how they'd exceeded those expectations at pick-up. I'll definitely be back by summertime for an express detail and possibly 1 or 2 add-ons. My car hasn't ridden this smoothly in a while. Needless to say, I won't be trusting my car with another auto salon anytime soon. Highly recommend!
Peter Parker
★☆☆☆☆
a year ago
disappointing experience!!
Sajin Sabu
★☆☆☆☆
8 months ago
Used to be good. Now it is pricier and the work is subpar.
Zackory Parker
★★☆☆☆
6 months ago
Paid $400 for a full detail. Interior was done well, but the exterior had obvious missed spots. When I pointed it out, they blamed how dirty the interior was — which makes zero sense for a full detail. Still trying to figure out how that logic works.
JuanPablo
★☆☆☆☆
a year ago
Prices are up; quality is down I have been coming to this Auto Salon for years. Not sure what happened this year, but the price for “Wash & Vac” went up a whopping 50%, and at the same time the service quality is considerably worse. My breaking point which made me write this review was the most recent service, where several parts of the outside of the car were not even cleaned at all (yes, “Wash & Vac” has always included it, and yes, they had not disappointed on previous years). The person attending me just said that “results could vary”; however, this was clearly not doing the job well at all. With two hours until closing time, I was only offered to set an appointment to come back at a different day, instead of fixing it rightaway. Pretty disappointing!
Hemil Modi
★☆☆☆☆
a month ago
Ratings here are quite accurate. Its a pretty basic wash. Its quite simple, if you come for car wash, you expect a basic wash. My car had spots of dirt which were not getting removed by the machine car wash, which is why I wanted to get it hand cleaned. They didn't do anything about it and upon asking why are the spots(quite easily wipeable by hands) not removed they said they don't do that in basic wash. So basically they don't clean your car at all. Also, I checked all the wash tiers, none of them had any mention about cleaning or not cleaning the dirt of the surface of the car. I am not asking for any extra detailing on the exterior, but a basic spotless wash. Would give 0 if I can
Aleksandr Livshin
★★★★★
6 months ago
Did a Wash & Wax for my RAM 1500. They did a really good job, the truck didn't look this good in a long time. Dropped it off early in the morning and it was done around lunch time. Pretty happy with the work and the service.
Lily Van Scyoc
★★★★★
2 weeks ago
I went here for the first time, I got the $99 package. Drop off was easy, Michelle at the front desk is an absolute joy. My car was done well within the time frame I asked for. And my car is so nice and clean inside and out. I highly recommend!
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