The Home Depot

Travis Smith

★☆☆☆☆

3 years ago

NEVER order appliances from them! I’ve had nothing but horrible experiences with the delivery (Temco) company, store customer service, and 800 numbers. This is now the second time I’ve had an issue. First time fridge was delivered and crew started a water leak. Customer service at the store gave zero care and impression that it wasn’t their problem. You would think they care about the quality of their vendors but I guess not. Very frustrating as customer your the one left running around calling numbers or oh talk with this person or that person to get an answer. Stove gets delivered and completely crushed. Delivery guy says talk to the store, appliance staff says oh not sure why he told you to come here that’s a delivery problem. I had to pull info out of them to get a phone number. Now one call on hold waiting and waiting. Total joke…

Micah Starbuck

★★☆☆☆

4 months ago

I'm so tired of having my time wasted at this store. Everytime I want to buy something of any value, it's locked up and requires someone to escort you to the front. The QR codes that are supposed to be used to call an associate don't work and anyone you find who actually works there can't be bothered to assist or help find someone who can. The golden rule of sales is, "Don't make it hard for a customer to give you money." Apparently HD forgot that lesson.

Ty Ty James

★★★★★

5 months ago

I shop here because you can order online and most items I buy, fit in a locker. I prefer to be alone and I would prefer to be left alone most of the time, so this is the selling point for me. Their staff picks the correct items 99% of the time. And if i had an issue, they let you go back and swap your item if its in stock. Also, the manager at cda is a great dude. I was rude to him once about a return of a power tool that didnt work and I feel really bad for it because he has helped me more than once on my following trips. I think his name was Josh but he is a younger and taller gentlemen with long hair and he is just super polite and kind. This store is great and they usually have everything I need in stock and at a good price.

Christian B

★☆☆☆☆

a month ago

Absolutely the worst customer service I've ever had at a home depot. Let customer service know, and their response was, "I don't doubt it, and it's getting worse every day." Insane response. Thanks for the sockets, what I came for.

Andrea McGuire

★★★★★

7 months ago

Home Depot to the rescue! I had a dishwasher that Lowe's delivered and then said they couldn't install, 3 weeks later it was still here BUT home Depot came the same week and the guys did such a great job, very professional and nice and fixed me up with a new dishwasher that works 😆 So happy to have a working dishwasher in a household of boys 🫧

Brock Rinehart

★☆☆☆☆

7 months ago

I’m a truck driver making a delivery made me wait 16 hrs to get unloaded and then got pissed at me because they had trucks backed up out to the road the next morning and where they want you to unload be prepared to drive over every single curb to get where they want you employees are rude. The only reason they get one star is because I can’t do 0 and the receiver Taylor was really professional and understanding everyone else can kick rocks. Mind you I am 83’ nose to tail can’t get a lot of places easily.

K

★☆☆☆☆

5 months ago

A bunch of ignorant people bring their dogs into the store. One of the dogs almost attacked me inside and the owner did not even care. He did not move at all. Home Depot, is your store supposed to be a dog park or a home depot store? You are responsible for customer safety. Better change your store name and put up a sign saying it is a dog park. Dog owners act as if everyone should want to hug their dog in public. Not everyone is desperate for your dog.

sarah smith

★★★★☆

4 months ago

The assist store manager on duty today (27 Oct 25) had great customer service and actually cared and did things the right way. I’ve NEVER been to a Home Depot (Virginia, DC, Texas or here) where anything goes right or any of the staff are actually competent and give two craps. Seriously impressed with this lady.

Andrian Lesan

★★★★★

Edited a month ago

Yes, it's a very good store. I've been working with them for 2 years. I have an account with them, I buy a door helmet at a good price, and so on.

Kaylee Fairbanks

★★★★☆

2 weeks ago

Can easily find what you need. Centrally located store. Parking lot is a little difficult and tight/cramped. Hauling a trailer or larger rig is not the easiest.

Sue

★★★★★

5 months ago

I want to give a shout out to a terrific store employee named William, as he went far above and beyond outstanding customer service yesterday. I was on a Door Dash shopping order, and William approached me without me asking just to see if I needed help. As it turned out, two of the items I was trying to find were off the shelf and appeared out of stock. However, William tracked down the shipping boxes for both items, that were high up on the shelves. He then moved the lift equipment to bring the boxes down and unpacked them so I could get the items I needed. This took time and effort that you rarely see in large stores, and I greatly appreciated it!

Randall Oyler

★☆☆☆☆

2 months ago

It feels like Walmart took over Home Depot. Cram as much crap as you can in each aisle to make it as difficult as possible for customers to get through. Remove checkers and make you check yourself out but breathe down your neck like you're trying to steal. Every time I go, they have half the store shut down so they can get something off of a top shelf. The parking lot is a nightmare. Lowe's is a much smoother visit from start to finish.

Deon Henry

★★★★★

2 months ago

Aaron at the CDA store today 12/9/25 was Very Helpful. He showed me several choices of Sheet Metal trim at different prices and grades. He even cut the long pieces in half so they would fit in my car. He definitely made an extra effort to assist me. A Great Representative for Home Depot.

Michael Franks

★★★★★

3 weeks ago

This has to be the best Home Depot in the USA. The customer service is out of this world. They are so friendly and helpful while knowledgeable about anything you are working on. 5 stars all the way!

Kristine

★★★★★

3 months ago

The last few times I've gone in to the CDA Home Depot, a nice young man by the name of Alexander has always been quick to greet me with such an upbeat can-do attitude. He has empathy for customers and does his best to make a funky situation into a positive experience, no matter the outcome. This kid has a bright future, Home Depot you've got a good one! Thanks for all you do Alex!

Armanpreet Singh

★☆☆☆☆

3 weeks ago

I am Truck Driver I wait for 12 hrs for my Turn in that 12 hrs just 2 trucks Arrives.. upon asking told me they were waiting for other trucks to come. They should empty as truck arrives . Truckers don’t schedule any further pickup, receiving office prefer To sit free for 10 hrs but will not take load On appointment time

Candace Corcoran

★★★★★

2 weeks ago

Torie at customer service is awesome! She went above and beyond to ensure I had a good outcome! We had computer issues and tried everything and got Jon the manager to help get it straight! She is an exemplary employee and represents Home Depot well! I would hire her for real!