Google Reviews
Mackenzie Choate
★
☆☆☆☆
6 months ago
I don’t even know why I returned to this forsaken car wash, smells like cat piss! Aside from the cat piss smell, the attendant should work on directing people because never have I ever had to back up in a car wash track before to get realigned.
jenny sears
★★★★★
3 months ago
Vehicle came out extremely clean, staff very helpful, live that they have a mat washing area
Chloe Humphries
★★★★★
3 months ago
I had a amazing experience with a worker Nicole, sprayed my car and now its clean, girl should get a raise!!!!
elijahred20
★★★★★
Edited 3 months ago
Im back again! Nicole, one of the employees, treated me extraordinarily! when i asked for a different air freshener, she asked which scent i wanted, and gave me exactly that!
Trish D
★★★★★
a month ago
Powerful wash. The entrance is set up so that the line moves smoothly. Great price for the Works wash.
Lauri Mink
★★★★★
2 months ago
Friendly and helpful employees and top notch service. Car wash is great!
Jenn Carr (Jnfr)
★★★★★
2 weeks ago
That was one of the most powerful drive thru car washes I've been to!!!
Gary Clark
★★★★★
5 months ago
Awesome car wash! My wife and I moved to Colorado Springs after living in the area for most of our lives! We really miss this wash! The only thing that comes close is Quick Quack wash in Colorado Springs!
Ami R
★
☆☆☆☆
6 months ago
I have gone to this car wash since it opened and was sad they wouldn't replace a bug shield that broke during the wash. I bought my car used last year and literally didn't even know the bug shield was in place, but now it looks terrible. I've gone through the wash dozens of times with the shield, but because they have signs posted they are free of taking any responsibility for the damage. I won't be supporting this business any longer.
Victoria Cashio
★★★★★
4 months ago
Very convenient car wash. They also sent me a coupon for a works plus wash and I used that today. I do the towel club and I’m considering becoming a member.
Ross Harris
★★★★★
2 months ago
We used a Black Friday coupon and very happy with the wash. Much needed in the road ick of December in KC.
Rodney McIntosh
★★★★★
2 months ago
Cleans the truck very well. I've found The Better Wash is better than most. McBee's doesn't come close. Don't waste your money there.
Joshua Chamberlain
★★★★
☆
3 months ago
It did a pretty good job of washing our ride. Friendly helpful service.
Alexis Susunaga
★★
☆☆☆
a month ago
I do drive a truck with a fuel cell in the truck and not many car washes accept for me to go through. I didnt have the problem with this location the last couple times I came through. Today I was told that I can not go through because of it. The lack of consistency is what has me review so everyone is aware.
Rick Williams
★★★★★
Edited 4 years ago
Great wash. I love the power of the blower's and vacuum cleaners. The newest blower's are insanely strong. Love it. 2 cars unlimited monthly price of $75. That's pretty darn good deal. Probably one of the nicest washes I've been to anywhere. Place can be very busy the day or two after a rain or snow.
C Ray Barker
★★
☆☆☆
4 months ago
The Better Wash is a nice, modern facility, and I really like the idea of unlimited washes. Unfortunately, it comes with a costly downside. I have a brand-new black car, and after using this wash for 5 months, it’s now covered in noticeable swirl marks. My car’s finish looks terrible. When I went in today to cancel my membership, the clerk was very polite and helpful. He asked me to fill out a cancellation form, which included a space for my reason. I simply wrote, “Swirl marks on a brand-new car are unacceptable.” I was hoping he might offer a solution, but that didn’t happen. Now I’m stuck paying for a professional polish and compound service to remove the damage — which isn’t cheap. My car is only five months old. If you have a black or dark-colored vehicle, I strongly recommend avoiding brushed car washes. They can quickly ruin that deep, glossy finish that makes your car look new.
Dedra Pratt
★★★★★
3 months ago
I had such a great experience at Better Wash Tiffany Springs! The location is always clean, the equipment works perfectly, and my car comes out spotless every time. A special shoutout to Nicole for being so friendly and helpful. She made sure I had everything I needed and answered all my questions with a smile. You can really tell she cares about the customers. I highly recommend this location for anyone who wants great service and a sparkling clean car
Michael Ferjak
★★★★★
3 months ago
Perfect car was aside, I stopped in after work and had proudly locked myself out of the car with my phone, keys, and wallet in there as I was just expecting to clean my car out! I stopped in the office asking the guys simply where to begin, and ask for some help. Huge shoutout to Nathan and Landon, for helping with something completely out of their job description/expertise. The tow company got there within 15 minutes, and got me out of there. Besides being a great car wash, everyone top to bottom at this business has always been very friendly and helpful. Thank you guys!!!
Sara Dill
★★
☆☆☆
a month ago
Car wash was great however the customer service wasn’t. I recently moved her from another state so I was trying out car washes around. I saw that they offered a free wash so I opted into the text. I got the text the confirmation of the free wash but when I got there it wouldn’t load and they still didn’t honor it just said oh nothing I can do. As someone that used to work in the car wash industry there was definitely something that could’ve been done. If the customer service wasn’t bad it would’ve been the best car wash around here.
Yasmin Fernandez
★★
☆☆☆
a year ago
I was really disappointed with my experience at Better Wash at Tiffany Springs. While the location is convenient and the carpet cleaning area is well-designed, the overall experience left a lot to be desired. First, there’s absolutely no shade at the location, which makes cleaning your car uncomfortable on hot days. The military discount offered is only $1, which is less than 10%—not much of an incentive for service members. Additionally, the cashier didn’t seem well-trained and couldn’t answer my questions about the different plans available. It felt like I was left to figure everything out on my own. You also get charged for rags to clean your car, which feels unnecessary considering the cost of the services. Another inconvenience is the setup for cleaners—you have to walk to a single dispenser every time you need window or interior cleaner. Depending on where you park, this can be a frustrating hassle. While the carpet cleaning area and location are positives, the rest of the experience didn’t meet my expectations. I wouldn’t recommend this location unless improvements are made to customer service, convenience, and value.
