Google Reviews
Aaron J Yancey
★★★★★
2 years ago
I have been using Better Wash for almost two years now. I love this place! Nick and the rest of the team are very friendly and courteous!! Thanks for opening up a location on Barry Rd 🙏🏾🙏🏾🙏🏾
RoseMarie Malcolm
★★★★★
5 months ago
Love using this car wash. Extra special features to care for a better car wash experience. Such as the vacuums and air sprays, plus the microfiber cloth.
Tim Thomas
★
☆☆☆☆
Edited 5 months ago
Ever since I signed up for the monthly plan, I've had nothing but problems getting in. Both vehicles. Not exaggerating. Il pull up and sit there waiting for the gate to open watching 4 -5 cars proceed thru their gate. The operator has to come in and manually let me in. Today, same thing, except worse. Pulled up, sat there, no one else in any lane. After about a minute, the operator comes over and trys to manually open gate. Nothing. Meanwhile 4 cars pull up in lane next to me and get right in. Operator runs back to the office and comes back and nothing. I'm still sitting there. He's waving at the office, nothing. After about a minute, frustrated at the lack of service, and the fact that I must have bought 2 vehicles that require special effort to get washed, I left. As I mentioned before, this is a common occurrence. Well, went to the car wash yesterday 9/19, and guess what. I couldn't get in. Lady came over and played with the monitor for a little bit, walked back to the office and came back about a minute later, played with it again and then stood there for another 20-30 seconds before the gate finally open!! Go figure. And no, i do not have a custom plate on my vehicle. I can drive down the street to the location by Zona Rosa and have no issue. And I've pulled up in the past and had no issue and could get right in(as I explained to your mgr) Now my wife's car has a personalized tag, and we have issues with that car as well. In fact today 9/20, they had to key her in, But i've taken her car in the past and the gate opens right up without assistance. I'll give it another try and use a different lane. We usually use the lane that is 2nd from the end from the east side.
Susie Meneses
★★★★★
2 years ago
I could not get the scan to work and the guy sent me the text message and it worked fine. I was in and out of there fast and you guys have this little spray blower air thing I love it! Thank you for my FREE car wash!
Joshua Hamilton
★★★★★
7 months ago
This is my favorite car wash! I have the monthly membership and I love it! The facility works well, is clean, and well maintained. The people working have always been friendly (even when I had a rental car and couldn’t figure out how to get it in neutral lol!) I only wish that they stayed open just a little bit later in the summer- even just until 8pm- this would be so much more convenient.
Joey Schneider
★
☆☆☆☆
2 years ago
Their dryers blew my louver off of my car and they claimed it wasn’t the fault of their machines because the “age of the car” and “that adhesive doesn’t last forever”. Keep in mind these same dryers blew off the windshield wipers of the car behind me. But sure it was my cars fault. The employee, Joe, was unapologetic as well. This was my first and last experience here. I’ve never had my louvers shake the way they did at this car wash. I was told “another car wash would’ve blown these off eventually anyway”. Not a single apology. I suggest Go Car Wash instead.
Paul LaDue
★★★★★
6 months ago
New automated car wash with choices of wash level. Can include all the extras needed like undercarriage cleaning, rinse, Rainex, etc. Free vacuuming after the wash with fantastic vacuums on both sides of the vehicle and an optional mat washer. Strongly recommend for a great experience!
Aiden
★★★★★
3 months ago
Great car wash! The staff was friendly, everything was quick, and my car came out spotless and shiny. The vacuums worked really well too. Definitely recommend The Better Wash!
Koki Lee
★★★
☆☆
a month ago
I do want you guys to understand although it says unlimited if you pay for that per month or year, do know that it is very limited. It is limited to one wash per day… to me that is false advertisement. Unlimited should me unlimited, not unlimited with limits…
Danny Vegito
★
☆☆☆☆
6 months ago
My first experience with this company has been absolutely dreadful. They have a terrible business model, and I will never do business with them again. I recently cancelled services with my other car wash to try this one because I was told it was great. I went and got their top tier wash to see how I liked it. The lady that was helping me swiped my card, the charge got approved and then the machine threw an error. She swiped the card again, same thing happened. The manager came out to assist and I gave him a different card, and he ran my card inside. When he came back outside, I showed him that the charges on my other card were pending, and he told me they would drop off and if they don't to call him back tomorrow and I would get a refund. The charges posted the next morning, so I called. When I called, they said they didn't see the charges, and I needed to come up there with a bank statement showing the charges in order to get my refund, so I did. So, I go to my bank and get all the statements. When I got there, they took pictures of my bank statements then told me they personally couldn't refund them, and they needed to reach out to the district manager, and they would reach back out to me. There should be no need to take pictures of my bank statements with my personal data on it to get a refund. They should be able to reimburse me then and there. It feels like they are just wasting my time and jerking me around. If they couldn't give me a refund at the store that should've been made clear to me when I was on the phone with them, so I didn't have to waste my time and I could've immediately the people I needed to and I would have been able to properly redact information from my bank statement.
Cierra Bettis
★★★★★
3 weeks ago
the line was long, the service was QUICK! my car was CLEAN and they had vacuums available as well as floor board cleaning station WITHOUT SOAP and the mat dryer which made my mats bone dry and able to throw in the floors like nothing ever happened!!🤩
K H
★★★★★
4 months ago
My husband parked under a tree. MANY birds called this tree home, and they all must have had really good dinners, because his car looked like a battlefield when he returned. Every exposed surface had copious amounts of bird poop on it. Three days later, with the bird poop baked on from the heat, we went through your car wash, and VOILA, it was clean again! We looked very carefully - there were only two or three miniscule dots of poop remaining. Miraculous! And, boy, did the car shine! Highly recommend this car wash!
David Kramer
★★★★★
Edited 2 weeks ago
The Barry Rd car wash is the greatest. It's such a cleanest and most friendly car around. Everything works great and the price is very reasonable. Keep up the great job. After being a customer for 9 months, this car wash just keeps getting better.
Jeff Lampe
★★★★★
4 months ago
The better Wash never disappoints at how clean your car comes out. The dryers are amazing. The tire shine actually shines your tires. Unlike other car washes out there that only seem to grab one side of your car. Sometimes I cannot express how great the better Wash is thank you for your multiple locations around the Kansas City area
Bob Grant
★★★★★
8 months ago
We have had one of their packages for a couple of years. It amazes me how clean they keep their wash tunnel – and the rest of their facility as well. The package is one of our best investments. I also must compliment Fabian – the manager at the Barry Road location. He is always friendly and seems to be constantly in motion – checking out everything around the facility. I am sort of a clean car fanatic. It started with my first vehicle – a 1952 Chevy two-door hardtop. It continues today with our TX. I took the attached photo at a Northland neighborhood. I enlarged it and it hangs above our bed. Well, not really – but it’s not a bad idea. Thanks to The Better Wash – I can continue with my fixation – as long as I don’t wreck the vehicle.
Trysten Miller
★
☆☆☆☆
2 months ago
I’ve been a customer of The Better Wash for almost two years after purchasing the Unlimited Works Plus plan, and my experience has been incredibly disappointing. Initially, it seemed promising—I would wash my car once or even twice a day, as advertised. However, out of nowhere, I was told that I could no longer wash my car twice daily, which directly contradicts the “unlimited” promise. When I confronted the staff, I was told it’s in the fine print I supposedly agreed to, but honestly, the screen was clicked through so fast by the employee that I hardly had a chance to read anything. When I asked to cancel my membership, I was met with resistance. The clerk attempted to coerce me into keeping my subscription, and when I expressed my dissatisfaction, I was told I was wrong for having an opinion. This is supposedly a family-owned business, but it certainly doesn’t feel family-oriented. It’s clear that the focus is on profit rather than customer satisfaction. Overall, my experience has been a complete rip-off, and I regret signing up in the first place. Do yourself a favor and look elsewhere!
Krislena A.
★★★★★
11 months ago
I paid $20 for a single car cleaning today, the cheapest one they have is $17 dollars but this one doesn’t include cleaning under your car, my car was almost very clean just a few spots here and there were not completely clean! The only thing I wish they had was towels to clean my car inside and outside, because even though my car had few spots not completely clean, I could just finish the job with a towel! Very nice that they have a station to clean the carpets!! *** thank you for replying to me! I wish I knew about the towels! I am sorry I didn’t don’t know why I wrote underbody wash, I wanted to say didn’t include Tire shine!! Thank you for letting me know!
Dana Leeds
★★★★
☆
2 months ago
I use 3 local Better Wash locations. This one does a decent job except for drying. The one off Church Road is worse and the one on N Oak towel drys the windows by hand. I prefer the original Better Wash Rag a purchased. The new ones are Terrible. I do like having a monthly prepaid subscription. I had current car ceramic coated so try not to wash more than twice a month and don't need more than the basic Wash. I give them a Zero for ability to add underbody Wash for $5-7 for after driving on salty roads. We used to be able to do that!! Over all, best wash experience in town so far.
kpatrol
★★★★★
a month ago
If you haven't already been to The Better Wash, then you should go and experience it for yourself. It truly is the best quality wash in the metro area that I've ever found. The automated car wash actually does a very good job of making your car clean after it comes out the end. Most of these automated franchise car washes don't do a very good job of actually cleaning your vehicle. This car wash does a great job! Additionally, this car wash has the highest quality vacuum tools and they have a floor mat cleaning area that is better than anywhere else that I found. They also have high-powered are nozzles for getting those irritating remaining drips off from your vehicle after you've been through the tunnel it seems like everything is always functional, and effective, and it all does a superior job of cleaning. The only bad part about this car wash is there's only one of them near me. 😎 One of my family businesses demands that our vehicles be spotless all the time and I entrust being able to accomplish that task the first time, every time, to this car wash.
Bobbie G
★★★★★
2 months ago
On the way to Costco off N. Platte Purchase road, I asked my daughter to find a nearby car wash. Over the past few week, I mistakingly tried to open someone else's car, or I simply couldn't find my own due to the crazy amount of dirt covering the back of my Rogue. Coming from California, this is a new phenomenon for us. Not only was it only 3min from Costco, but we found a free car wash coupon. The wash was not only stellar, the cleaning gadgets seemed to be much more gentle on my delicate paint job. Also, the blow dry was the most thorough of any carwash I have experienced since moving here. No extra soap in the door cracks or mirrors and only a small amount of water was left that I was able to wipe off myself with the microfiber cloth I keep in my glove box. Will definitely be coming back here. HIGHLY recommend!
