Terrible Herbst Self Serve Car Wash

Ciara Coleman

★★★☆☆

2 years ago

No vacuums available as advertised. No towels to dry car.

Stephanie Maez

★★★☆☆

a year ago

I ran in to get water & use there very clean restroom!

Dark Angel

★★★★☆

6 years ago

Perfect wash my car by myself and save my money less than 5 dollar.

Junie Gomez

★★★★☆

6 years ago

I like wash my car by myself than machine wash car cause damaged. So cheap price!!!

sharon williams

★★☆☆☆

5 years ago

We went to a self wash the coin machine wasn't working we couldn't get a towel the guy from inside couldn't help he has no keys outside vending company

Blue Bird

★★★★★

6 years ago

I just got there for the first time. They did a great job at a perfect price. Highly recommended...

Holly Nehls

★★★★☆

Edited 6 years ago

Ok. I feel like I'm in the ghetto sometimes but I like to wash my car here. It's a genuine quarter car was that works great.

Trishette Lee

★★★★★

2 years ago

Fast and efficient since I just had to wash my car there! Easy access as well! 5 stars!

Life with Tamiko

★☆☆☆☆

3 years ago

Pulled up and left immediately because there was a dead body in the car wash and police everywhere

terry bartu

★☆☆☆☆

3 months ago

Staff is rude. They hung up on me

Eric

★★★★☆

3 years ago

It really hasn't made any difference which Terrible Herbst/Chevron location you visit... simply because the company is very very strict about their employees treating all customers with the.. "..customer is always right...", mentality... Even when the customer is the one in the wrong... ..ANNYYWAAAYYS... I'll shut up now.. But lemme end this review with some final thoughts. Unless someone specifically has experienced something negative at a Terrible Herbst, that's one thing... But for about 85 to 90 something percent of the time, most customers will be treated respectfully & etc. Keep up the good work ! **thumbs up**

Kyle Keggan

★★☆☆☆

5 years ago

I love self serve car washes but this one is not one I’ll be returning to. It was very dirty when I went and is not in the best of shape, I turned on the high power soap option and had it sit there for a minute in hopes of soap and nothing but water. Luckily it wasn’t a big waste of money but my car looked worse then when it went in from all the dirt build up it left due to only water being sprayed on the car and no soap to clean it.

George

★☆☆☆☆

2 years ago

I washed in the bay to the right of the pump room and I was very dissatisfied. The tire cleaner didn’t work then the Presoak had a leak in the hose by the boom and sprayed chemicals all over my face and arms. The foam brush was hardly any foam. I had to push the little foam there was around until I just give up then the spot free didn’t work either. I feel I waisted $13 Good thing I’m only visiting this city because I would never come back. Very dissatisfied.

Pie

★★★★★

10 months ago

I use the car wash area. The maintenance technician Matthew was very very helpful and polite and my car looks great will definitely come back! Thanks

Jet

★☆☆☆☆

2 years ago

This company Terribles is the worst. They have no compassion and they’re just a big company conglomerate out to steal your money. Let me tell you what happened don’t go here I was in a car accident. The car is in the shop for the next two months they will not transfer the car wash to the rental car and I have to pay for the next two months This month and next month because I’m not giving them 30 days notice because the plan renewed yesterday. You know when you lose your car you don’t really think about a car wash you’re thinking about getting it fixed. You’re thinking about all kinds of things but not the stupid car wash and you would think they would try to be helpful instead of just taking more money I don’t have the car and they won’t give me a refund nor will they even cancel the plan. Bad business

Johnny Cardenas (huuyxr)

★☆☆☆☆

2 years ago

Date of Visit: July 29, 2023, 8 PM Upon my visit to your car wash facility last Saturday evening, I encountered a series of challenging and frustrating circumstances. Notably, there were mechanical difficulties with both the card reader and the token counting mechanism of the northernmost washing bay. Even though I inserted 8 tokens into the machine, I was only provided with a total of 6 minutes of washing time. To compound my dissatisfaction, many of the essential washing features, such as the foam cannon soap, were nonfunctional. In contrast, the water pressure gun, the accompanied cleaning liquids, and the air dryer were the only amenities in working order. My allotted time was insufficient to complete the washing process, resulting in the necessity of purchasing additional tokens with my remaining $5. However, these newly purchased tokens were unaccounted for by the malfunctioning machine. In need of assistance, I endeavored to reach out to customer service via the provided phone number, which only led me to a voicemail service. The cashier present at the time, disassociated themselves from the car wash operation, offering no further assistance or resolution. In order to complete the wash, I had to incur additional charges to withdraw money from the ATM, as my vehicle was still partially covered in soap. I was severely dissatisfied with the quality and condition of the self-service car wash, and the indifferent attitude of the cashier only added to the overall poor experience. In conclusion, the multitude of issues I encountered during my visit suggests a need for immediate rectification. I am hopeful that my feedback will encourage a prompt resolution of these concerns, thereby improving the quality of service for future patrons. Best regards, An unsatisfied customer

Sparkle Blu

★★★★☆

Edited 7 years ago

Always a quick stop on the way home. Automatic service by credit card or pay by cash inside Full fledge convenice store with restroom inside.