Google Reviews
Trey Linville
★★★★★
3 months ago
Zell is the driving force for me retaining services with Take 5. Take 5's monthly plan is great, but Zell is the reason I return. He is timely, professional and very engaging. I hope you get the opportunity to meet Zell at Lake Forest and McKinney Ranch
Kimo Jerviss
★★★★★
4 months ago
EIRRIUS and JEREMIAH provided myself and every customer with an excellent customer service experience. I was truly impressed by their hard work, helpfulness and professionalism with keeping everyone happy and safe, and all products filled. Thank you EIRRIUS and JEREMIAH for your great work !
Michael Gayler
★
☆☆☆☆
2 years ago
NEVER BRING YOUR CAR HERE! If you don’t care about your paint and just want your car clean then whatever floats your boat BUT if you care about your car don’t! I’ve always hand washed my car due to me being a little bit overprotective but today I was being lazy and just wanted a quick wash and it was the biggest mistake scratch’s all over my car and yellow spots from the soap
Jalil Zaman
★★★★★
3 weeks ago
Zell is an amazing worker ive been coming for more than a year and he is definitely a professional at what he does.
Lord Philip Zornes
★★★★★
Edited 8 months ago
As a retired Colonel (USAF); stopped by to give this car wash a try. Kahran (I hope I spelled his name correctly); picked up on my chat about registering online for a monthly pass with military / veteran discount. After thanking me for my service; he offered a courtesy wash. That sort of customer goodwill is outstanding ; and made a positive impact on my initial experience. After going through the wash, and touch drying a few spots - I was quite happy with the results on our 2000 BMW 740iL (we’ve owned since new in 2000). Off to signup now for the monthly car wash thanks to Kahran!
Kinah Mac
★★★★★
3 months ago
I come to this car wash regularly, and they never disappoint. The washes are always thorough, the staff is consistent, and my car leaves looking brand new every time. Highly recommend!
Cara Lewis
★★★★★
a month ago
Your employee Zell was very very helpful even though we didn't find what we were looking for, he was very nice about it and he did the best that he could and his attitude was very appreciative.
Kenna Kumnick
★★★★★
5 months ago
Love this place! I’ve had a membership for over a year & they always do right by their customers. I stopped by today and my tag wasn’t working, so Zell (who was very kind and professional), printed me a new tag, helped take off my old one, and cleaned my window to put on my new sticker. I highly recommend this place!
Tony Hoang
★★★★★
8 months ago
I have one right around the corner from my house, but I’d rather come to this one. From start to finish, the soap coverage is so thorough I can barely see out of my car which is exactly how a real wash should be. I especially love their drying system, which blows off about 80–90% of the water before you head to the vacuum station. They come out and make sure I leave with a Take 5 air freshener. Top-notch experience every time!
Paul Gilmore
★
☆☆☆☆
3 months ago
I got a subscription, and it was all was good until I tried to cancel it. It was not possible to register my RFID code with their website. I could not create my web account, and bind it to my car. That meant I couldn't log in, to cancel my account. I talked with them on the phone and that too was impossible (you can't get through). Finally I had to drive BACK there (I'd moved away) to cancel in person. Finally, the person there said they'd canceled it, and it seemed done. Until I got more charges on my CC. At the end of my rope, I disputed the charges at the bank, and they agreed with me. FINALLY the charges were removed from my card... I just got a text message from Take 5 telling me they can't charge my card, and I need to log into the website to update my info. IF I COULD DO THAT, WE WOULD NOT BE DEALING WITH EACH OTHER ANY MORE! If you get a subscription here, plan to be charged for months after you cancel, unable to resolve it with them.
April Bonner
★★★★★
3 months ago
I come here often as I have a monthly subscription. In all the time I've been come here, Zell was the first person who was intentional when directing me going into the wash so my tires wouldn't scrub against the thing that pulls the vehicles through! Then on top of that, he has EXCELLENT customer service!
Craig Moss
★
☆☆☆☆
a month ago
SCAMMERS.... SCAMMERS.. BE CAREFUL. This place scams kids. My son is it college and before her went off he got his car washed. Even though he did not opt for monthly deal the person signed him up. Many calls and promises to refund almost 6 months of charges ....no refund. Be very careful if you go here. Getting your money back after getting scammed is an even bigger deal. I am still waiting for them to refund my son's money.
ruby scott
★★★★★
2 months ago
I just wanted to give a shout-out to Zelle, the assistant manager. My experience with him was amazing. If you want to get your car washed, see Zelle. Great customer service.
Karen Haradem
★★★
☆☆
2 months ago
It pains me to write a bad review, because the employees at this location are super friendly and helpful, but I have also had the same experience with an annual membership as a previous reviewer. My experience was a bit different because I bought my membership on the website, but have been unable to get a sticker on my car to use the wash. They cannot find my membership in their system to even put a sticker on my car. I have also contacted customer service and no response.
Kaela Cornin
★★★★★
a month ago
I came in yesterday and received the upmost customer service. Gavin was very helpful and respectful with helping me clean my car. My experience was a 10/10 and I will be back .
Boris Hernandez
★★★★★
4 months ago
Being coming here for the past 5months & everyone seens there just there. However Jeremiah goes around handling some air fresheners to the people, saying WhatsApp how we doing, that type of customer service makes the customer want to come back. s/O to Jeremiah
Kimberly Connors
★★★★★
a month ago
Zell is amazing!! I love how quick, easy, and efficient it is to wash my car inside and out at this location. Bottles of window cleaner and interior cleaner are always full and there’s plenty of towels.
Yusuf
★
☆☆☆☆
a month ago
I’ve been coming to this car wash for about six months now. I come every other morning before work. About once or twice a week I’m sitting there 820 to 830 waiting for them to open and nobody shows up. Extremely frustrating when your hours are posted. You open at 8 and consistently don’t open until 30 minutes later.
Trineice Johnson
★★★★★
3 weeks ago
The service was great!! The manager, Zell, actually all of the staff, is always so helpful and friendly. I drive a few extra miles to come to this location because of the strong vacuums and air pressure, safe location and helpful staff. I love this location!
Jerry Mac
★★★★★
a month ago
I had a great experience at this car wash! From the moment I pulled in, the staff member Jeremiah was friendly, professional, and quick to help. They paid close attention to detail, and my car came out looking spotless inside and out. The process was smooth, the service was fast, and the results honestly exceeded my expectations. I’ll definitely be coming back and recommending this place to others.
