Google Reviews
DIY2012

★★★★★
a month ago
My experience is that every wash isn’t perfect but the detailing station helps a lot. I use it religiously. The staff are friendly and the price for the overall experience is reasonable.
Sam Green

★★★★★
5 months ago
Great carwash franchise ! I get the $22 monthly subscription and it’s worth it because I go maybe 10 a week lol I recommend any Rowlett residents to head on over and enjoy their excellent staff and service. Would like to shout out Isaac as he’s always friendly and gives complimentary car scents
Mesale

★★★★★
2 weeks ago
I had an issue with my carmatt unrelated to the car wash, and Izac was so nice to try and help fix it! Customer service here is always top tier, thank you guys!
Halieb Andemichael

★★★★★
5 months ago
⭐️⭐️⭐️⭐️⭐️ Excellent Service! I had a great experience at this car wash. The staff was professional, and my car looked spotless afterward. A special thanks to Isaac—he was incredibly helpful, friendly, and made sure everything was done right. Highly recommend!
Vincent Tran

★★★★★
6 months ago
Great service. Will be back as I signed up for the monthly membership thanks to Joseph for informing me about the savings I can get with it. He was attentive, friendly, and very welcoming. Carwash itself was great and the self service detailing was a nice touch as well. Would recommend!
Stephen Carter

★
☆☆☆☆
5 months ago
I was a long time customer with two vehicles that I would bring through the wash on a weekly basis. Over the years, and after the name change I have been relatively satisfied with the services provided. It's not always the best since Take 5 has taken over, but not too terrible. I don't mind waiting for them to open late, coming back another time when it is down for repairs, taking care of the missed spots or even moving to another vacuum that works. One morning while going through the wash we heard a loud pop, not knowing what it was I started looking for where the sound might have come from and noticed my vehicles passenger side mirror was damaged. I immediately pulled back around to show the young man working the drive. He could clearly see the factory mirror was in perfect condition, not worn out, faded or showing signs of previous damage, it had been popped off and the retaining tabs broken. He submitted the claim for me and within a couple days I received an email stating that their equipment could not have caused the damage, it must have been related to something else and that my claim was denied. They said they inspected their equipment, reviewed some video footage and found nothing. I find it hard to believe the video that was reviewed would show what's going on behind a mass of cloth spinning at mach six beating the side of a vehicle. My take on this companies damage claim policy is to deny, deny, deny. I would highly recommend taking pics prior to ensure this does not happen to you. It's not that I can't easily repair the mirror, it's the fact that their equipment damaged my vehicle and they felt no responsibility in the matter. I know accidents happen, but this was not handled well at all. I requested to cancel my membership and promptly received an email confirming with no other discussion, more or less telling me to kick rocks. Stellar customer service Take 5
MaharaChong

★★★★★
3 months ago
Excellent service! My car came out spotless, and the complimentary tire wax made the tires shine beautifully. That extra touch really put the wash over the top
Summer Jane

★
☆☆☆☆
4 months ago
I'm giving this cat wash a one star review for the response to damage my vehicle received last week. My vehicle was in great condition, practically brand new and I hoped to trade it in. I was getting it washed because my registration was going out soon and I was going to get it inspected next door right after. Attendants amd price was good, however as I was about to exit the car wash the blowers blew my side mirror out and it landed on the ground and cracked. An Attendant retrieved it and filled out a damage claim. I am just hearing back via email today( 5 days later) that they are not at fault amd are rejecting my claim. No phone call, compensation, nothing.
Zoey Black

★★★★★
a month ago
Absolutely Amazing ! I was vacuuming my car and one of the workers walked up and told me he could clean my rubber mats for free.. do they really do that or was it because I’m fine ? Anyways thankyouuuu I’ll be back;)
Pamela Jacobs

★★★★★
5 months ago
You want a great car wash? This is the place to come!! Crow and Isac went literally ABOVE AND BEYOND! I can't say enough about the friendliness, professionalism and care that both of them showed me. Crow, you are a blessing young man and excited that God allowed me to cross your path. Isac, you are an amazing young man and I appreciate your dedication to providing the customer service that you did today. I will continue to come back, thank you so much again!
Lovely Renee (Sweeetthaangg)

★★★★★
a week ago
Make this your go to spot! Izac was awesome in recommending a good detail for my vehicle is work was very clean and fast! Thank you take 5 I will, I will be back again!
Roxanne Farris

★★★★★
4 months ago
These guys are always super friendly & helpful. Love being able to get my Jeep cleaned on the outside & inside in a few minutes. The self-detailed area is always stocked w/ towels, window cleaner & interior spray. Can’t say enough about the vacuums…LOVE them! I have 2 large dogs and they shed ALOT. The vacuum sucks up all the hair with a couple of swipes. Great value for the monthly membership!
Ashley Daniels

★★★★★
3 months ago
Drake was AWESOME!! I love coming to this car wash. They are always super sweet!! Isaac always greets me and makes sure that I am taken care of. I rate them 5 STARS. If I could do more I would!!!
Any Shack

★★★
☆☆
2 months ago
Overall pretty good! The dryers aren’t the best so I often have to wipe down my car after to avoid water stains! (I also own a black car so that’s part of it) Sometimes I have to scrub the more stubborn dirt, but this place gets my car cleaned pretty well besides that!
Rania Emeir

★★★★★
3 months ago
We came to get a car wash and were greeted and served by the nicest people and they made our time the best. Especially Crow he was extremely helpful and offered a complimentary tire shine and I really appreciated it. Definitely coming back everytime I need a car wash
Angel Labrada

★★★★★
a month ago
Machinery seems pretty well maintained, even though, some brushes in that line don't help clean at all. Need adjustments in there to make all components do 1 thing. WASH THAT CAR🚗 🚗 🚗!!! But all in all membership is worth having. Don't be shy, turn left and run it through again. Great service too.
Derrick Culpepper

★★★★★
2 months ago
Today, I had a truly exceptional experience. When I arrived to use the car wash, the representative, Alex, provided the most thorough and professional service I have encountered in my years of visiting. He maintained a friendly and considerate tone throughout. My vehicle had some dirt buildup, and he treated it as if it were brand new off the lot. I am very pleased with his service, and I believe he could serve as a great example for other associates in delivering outstanding customer care.
Tania

★★★★★
4 months ago
Young gentleman Mr.Crow was very helpful and amazing helping me wash the car even though I couldn’t go through the car wash because of my window not operating correctly (sun roof), I was able to remove a lot of dirt from a party I wen to on the weekend thanks to him without me having to hand wash in this heat. He is great, definition of going above and beyond thank you Mr.Crow, keep being great! God bless😇
Mercedes Austin

★★★★★
4 months ago
Let me start by saying that the staff here is top tier! I really enjoy coming to this carwash. I have the monthly membership so I come quite frequently. I love that there is a complimentary detail station that is always stocked with sprays for your glass surfaces and interior along with lots of fresh microfiber towels to use. The vacuums have a strong suction power. This is the place to be 😃
Shella Curry

★★★★★
a week ago
Clean, convenient, and well-maintained neighborhood spot. Loved vacuuming my Cybertruck for free — strong suction and easy to use!