Google Reviews
C.
★★★★★
a year ago
As you all know we have to keep our cars clean and this is the best place to come!! Super great washes and free vacuuming also. As well as never packed . I love it!!! Kevis helped me and was outstanding!!!
Bambi DeJesus
★★★★★
a year ago
Had a good experience here they were able to get a lot of tree sap off my car as much as they could of course there was some still stuck but that wasn’t their issue, the staff were very cool had a good customer service experience. Overall my car looks better than it did coming in and had a good experience, good car wash!!
haydin defrank
★★★★★
9 months ago
10/10 car wash took my mustang here and it came out perfect, they also have a great staff the best being Chris💪🏽 highly reccomend going if you havent already
Joshua Bryant
★
☆☆☆☆
2 years ago
Splash are the new owners of this car wash. While I can accept that a number of changes that I have observed can be chalked up to new ownership. The fact that over my last three visits I have experienced, frankly, atrocious customer service under their new staff is what I find unacceptable. I have not ever felt so uncomfortable in this setting as having an employee hover over my car and leer at myself and my child. Even when politely prompted that others could use their help the attendant refused to leave. Also attached are pictures of how my car came out of this car wash. Car washes are a luxury expense which I will now be spending elsewhere.
Scott Clementson
★★★★★
3 months ago
Quick and convenient. If you want a wash more than twice a month, then use the unlimited option. Great to keep salt off car in winter.
Lisa Ernest
★★★★★
Edited a year ago
I love the car wash. Chris is one of the best managers around and always seems like the staff is happy to work. Don't see it too much anymore.
jeffrey smith
★★★★★
7 months ago
I had such a great experience at splash car wash today! The manager was absolutely amazing. The employees there were super friendly, professional, and had such positive attitudes. Their energy genuinely made my day so much better. It’s rare to come across service like that. I’ll definitely be going back there to get my car washed!
Bianca Beatty
★★★★★
6 months ago
The best wash I have gotten in a long time. I spoke with Joel he offered me unlimited wash wash, I am not have gotten it today but next time I will. He was on point and got me right with a good wash. Need to see more of him more often good upbeat person.
Rickey Lettrick
★
☆☆☆☆
2 months ago
Called multiple times to cancel monthly subscription for my 82 year old father who has not been driving since July. After being told every time I call that they will cancel the subscription, they continue to charge his card. It's now been 4 months and $120 later and still continue to charge his card. Owner of Splash Car Wash, please stop telling people to contact you for a resolution...it NEVER happens.
Matt Marks
★
☆☆☆☆
a year ago
Save your money. Today was by far the worst wash I’ve gotten yet. Looks worse than when I came in. Thankful I canceled my membership. Just look at all the zig zags down the side. Touch less or brushes, either way it is terrible
LALITH KUMAR
★★★★
☆
a year ago
The automatic wash is super fast and affordable. Visiting for the second time but the cleaning and air dry could have been better. May be its variable from time to time but certain areas like wind sheild, front bumper are obvious places which are meant to be cleaned. Will visit again to see if my opinion changes.
Amy Balint
★★★★★
5 months ago
I had an excellent experience with Lavell! After calling the 800 number and trying to rectify a payment with no success, I finally decided to drive to the Rensselaer location. Lavell jumped right in to help me out. Super friendly, patient, and made sure everything got sorted out. Really appreciate the great customer service. Thanks, Lavell!
Daniel Collado
★★★★★
a month ago
Best deal in Rensselaer/ Troy / Albany area! You should visit. Employees are the best. Seriously beats the competition by far. Guaranteed visit them you won't go back save your hard earned $$$.
Anjelica O'Brien
★
☆☆☆☆
Edited a month ago
Was told that I was getting a one month pass and that it would expire 1/7/2025. The sales person did not share that this would be an auto renewal. They charged my card. I called and spoke with someone and she said she would file a ticket. I still haven’t been refunded and it’s looking like I’m going to have to cancel my my debit card due to this. I’ve also heard that this has happened to other people after it happened to me. I didn’t appreciate the dishonesty and will not be returning. Update 2/6: I have been in contact with someone through email. They said that the return and cancellation was being processed. This was well over a week ago and I have not heard anything back from anyone. I called the number that was recommended and I was asked to leave a message and didn’t receive a phone call back. This is a company that completely dishonest. I will be filing a complaint to the Better Business Bureau.
David Johnson
★★★★★
7 months ago
Having a car wash this nice with such friendly and helpful staff right next to my work place is absolutely amazing. Couldn’t recommend stopping in on your drive by enough, never a long wait in line, always a clean car afterwards, and great staff
Stuart S
★
☆☆☆☆
8 months ago
Save your money and go somewhere else. Paid for the best car wash they offer and my car came out still covered in bugs. All over the windshield and bumper and mirrors. The back of my car also came out still grimey. I went to the car wash oddly enough to get my car clean from bugs after a recent road trip and I don't think a single bug came off and I had to scrub my windshield at a gas station go to another car wash so it cost me two times over. Glad I learned my lesson as I won't return there again.
Marc S
★
☆☆☆☆
a month ago
Outrageous! Paid over $20 for one of the upgraded car washes and my car came out practically as dirty as it went in. None of the brushes were working. Some soap and water was sprayed on the car but that was about it. Would have been cleaner if I had just sprayed it off of the hose at home. Feel really ripped off.
Benjamin Scanlon
★
☆☆☆☆
2 months ago
General comment, there is poor customer service and It’s unlikely for your problem to be resolved - period. There will be no receipts for transactions, or communications about pricing increases, so don’t wait for it. There are generally 4-5 people working at this car wash, but most of them are outside, pushing buttons on the customer self-service ordering screen. This renders only one person to apply pre-wash soap, debug solution, etc. to just ONE half of the car. If you want to pay full price for half of a car wash, then this is your spot.
ATK- Cole
★★★★★
3 months ago
The staff here is very respectful and honest. I recently had a billing issue with this company. When I talked to the manager about it they issued me a full refund. There was no hostility and they took care of me. Your car will leave there carwash spotless every time.
Kharmas rayne
★★★★★
2 months ago
When I first went to this car wash I paid for the best car wash they had. However, it was a touch-free car wash so it did not remove all the dirt off my car. I talked to the management. They called the owner at home and he personally came down. Had me go through again and then gave me another free car wash. As far as some of these pictures, it looks like water spots on the car when you're leaving on automatic car wash. It's suggested that you drive less than 10 mi an hour for at least 2 minutes to dry the car off completely because if not you're going to get water spots left on your car. Have a good day!
