Google Reviews
Mark Wiatrowski
★
☆☆☆☆
Edited 3 years ago
Their car wash machine ripped my bumper off .... it was hanging when I came out of the wash. The manager says it is not his problem. One of the dryer dudes hits it back in place with his hand and so now it looks half way ok but the screws are all popped off in the wheel well. This stinks.
Don Joseph
★★★★★
6 months ago
Great service well recommended, Rene was very helpful !
Krdova _
★★★★★
a year ago
I’ve been washing all of my cars at this location the guys are phenomenal. I guarantee that you won’t waist your time they are fast and efficient
Jorge Fernandez
★★★★★
a year ago
If you want get your car spotless. This is the place.
Gerson Ayala
★★★★★
11 months ago
Great service. Very nice and kind staff. Always take really good of my vehicle! The bilingual service also gives it a helpful and pleasant time while the staff clean my car. The K29 scent stones are AMAZING! 5 out of 5!
William Daly
★★★★★
7 months ago
Fantastic experience! Had a wash and interior detail. Everything in the end was immaculate, everyone was incredibly friendly, and truly the price isn’t bad compared to some other places that literally charge you an arm and a leg. Will most definitely be back!
srkharel
★
☆☆☆☆
9 months ago
I usually have good experience with this location. I live in Everett for last 9 years and I wash two of my vehicles all the time in this location. Today, I requested for detailed wash and cashier charged me $70. I used the wash card I had as well. I waited at detailed entrance for 30 minutes and my car wasn’t there. Later on I went to pick up and found that it was washed regularly only. I talked to the manager on duty and he tells me that I’m not supposed to use the wash card and can’t get detailed with that and it’s my fault. He tells me the difference is $15 but I have to pay $20 because they have no way to charge $15. I am the multi unit manager and I deal with thousands of customers every day and I make sure customers receive what they requested. Horrible experience at 1970 Revere beach parkway location today!
Chahrazade Mounaji
★★
☆☆☆
2 years ago
They need to do a better job cleaning interior car . I’m ready to switch to a wash my car only outside because it’s not worth the money I’m spending every month to clean my car inside and out side. Every time I come to this location I have to redo cleaning my car from inside . Not happy with the job in this location.
Cristina Stefhany
★★★★★
a year ago
You are looking to get your car clean You came to the right place! I have been a client of sparkling image car wash for almost 4 years and I could be happier with they work, everyone is super friendly and helpful Juan is one of the manager and he always have take such good care of me and everyone Please support this business
Kevin
★★
☆☆☆
7 months ago
I had a poor experience here my first time around. The automatic car wash machine is like any other but after you come out, you pull up to a drying station. This is where my experience went south. The attendant leaned against my car with his spray bottle and scratched my car. When I drove back around to cancel my membership they denied fault and would not even refund me. After two escalations to what I imagine was the manager then supervisor, i was offered to buff the scratch out which thankfully it did. Not a great first impression. I opted to keep my membership to see how the second time goes. The supervisor implored he will retrain his staff. Let’s hope so.
TADROS HABOBO
★★★
☆☆
a year ago
That was NOT what I expected for that amount of $$. I payed $160 for Ultimate interior and I asked detailed clean but it is NOT done well . There were areas not touched at all and some areas are Not well vacuumed. I donot recommend it to anyone for that amount of $$.
Clara Landaverde
★★★
☆☆
4 years ago
Customer service was great, very nice and polite. However, the inside of my car wasn't clean completely. A few spots here and there were left untouched. Yes, my car needed some cleaning, but thats why I pay the better option, to have it done right. 😔
paul morgan
★★★★★
9 months ago
my Name is paul morgan i had my rav 4 Detailed WOW you guys do Awesome work im so happy ! thanks Awesome Job!
Beatrice Araújo
★★
☆☆☆
a month ago
amazing staff but the drive in exterior machine does not clean the undercarriage so is not worth it, go somewhere else
Gina Clifford
★★★★★
7 months ago
amazing place! they do a great job price is good also. i have the monthly membership it’s a huge lifesaver. the guys are all really great and honest they’ve found a phone i thought i lost, and my friends apple watch and always leave it nicely in the cup holder. love them
Melissa L
★★★★★
6 months ago
Love their service, especially the vacuuming and floor pad service they do just before the car goes through the wash. Slight piece of feedback - they used to have a menu attached to the tablet that the guy would have, but this time he just asked us what we wanted with no menu available and he couldn't really explain well what the options were. Kinda bad customer experience, and having a visible menu does wonders to avoid miscommunication and poor service. Even when we looked at the placards by the service window (where we used to check in and pay years and years ago), it only had options for deep detailing and membership. Not sure if you all are in the middle of waiting for new large signs to hang on your vacuuming infrastructure, but make it easy for us to decide while we wait or hanging right off the tablet when we put down our car window. Thanks!
Adriano
★★★★★
2 years ago
I have my car cleaned at Sparkling Image Car Wash for many years and I always received great service and excellent prices. I recommend them! 5 stars!!!
Joralis Tejada
★
☆☆☆☆
a month ago
I paid $90 for a full interior clean and my car was still dirty when they finished. They didn’t vacuum properly, and I was still finding cups and trash in the back. I even left and came back, and the guy still didn’t vacuum my car right. For the price I paid, the service was disappointing. I wouldn’t come back and I wouldn’t recommend this place.
Amata Matarazzo
★
☆☆☆☆
7 months ago
Horrible job! Definitely don’t recommend wasting your money. I came here on a Tuesday morning and it wasn’t busy. I got the more expensive car wash, to clean both inside and outside. The inside was more important as I have two babies so the car is filthy and needed a good clean. I even took both car seats out so they could clean the seats better. So, the guy was spraying the outside of the car then goes You’re all set and I said no one cleaned the inside of my car and he goes Oh are you sure and I said yeah I’ve been sitting right here. He goes okay I’ll talk to my boss then he sent two guys over and they went in quick and they go you’re all set and walked away, not sure how you can clean the inside of a pilot in 5min. I look in the car and one of the guys who didn’t clean it, sees my face (clearly unhappy) and walked over and goes okay you’re all set and I’m like the guys just cleaned the inside of my car quick and he’s like yeah, if you keep the receipt you can get a free car wash on the outside okay have a nice day and literally walks away! I’m pissed so I just paid for a bullshit clean. Mind you there’s still milk stains on the seats and doesn’t look like they vacuumed. Never going here again!
Abhishek kaurav
★★★
☆☆
5 months ago
It's okay, not worth anything over $40. They'll not move anything inside to clean, even if they say yes. Quick wash with quick service. Similar to fast food chain so no restaurant style service.
