Google Reviews
Ernest Johnson

★
☆☆☆☆
7 years ago
This car wash took my money!! It’s broken
Lynnettep OBaugh

★★★★
☆
4 years ago
For those customers with memberships I think we should receive a free vacuum.
Misty Tate

★
☆☆☆☆
3 years ago
Took my money cut off as soon as I drove in. No phone number to call for refund!
Chrissy Marie

★
☆☆☆☆
8 years ago
Service sucks .... Car didn't wash good and took money and didnt give back change.
Raymond Truxillo

★★★★★
7 months ago
Monthly pass worth it
Lisa Bilich

★
☆☆☆☆
9 years ago
Took my money but wash won't come on. No phone number or way to contact owner.
Trisha Pevey

★
☆☆☆☆
4 years ago
Did not wash my truck good at all. Will not be going back.
Cathy Dominic

★★★
☆☆
6 years ago
Its ok I guess..does a great job,but it tore my antennae off,very expensive repairing.
Denise Presley

★
☆☆☆☆
3 years ago
I don’t want to even give 1 star. Paid for a car wash never was able to get it. Number they have listed is a non working number. I want my money back for a wash I never got
Heather Richoux

★★★★
☆
Edited 6 years ago
Good job for ten bucks.
Scott Douglas

★
☆☆☆☆
5 years ago
Never works right! Paid twice for wash sprayed soap then red light to exit. I deserve refund for both. 10/28/2020
Kate Riggin

★★
☆☆☆
8 years ago
Mostly gets the job done. Too expensive for the quality. The same prices as much better places in the area that are staffed. Left some grime and bugs that should have been easily removed.
Timothy Taylor

★★★★★
3 years ago
This Car Wash is awesome. Anyone who washes their car three times a month get the membership it's the best way to go.
B D

★★★★★
Edited 2 years ago
Driving up and down Hwy 90 every day, I get sprayed by the garbage trucks and dump trucks constantly. I have a monthly plan and use the wash often. My truck always looks clean and the car wash is always open. Thanks!
Julia Kokemor

★
☆☆☆☆
2 years ago
Took my $14 and didn't wash my car. No way to get a refund and the phone number is disconnected.
Denise Wade

★
☆☆☆☆
8 years ago
Car in ahead of me stayed forever in drying area. Green light flashed for me to go up. But because i couldn't go up with the car ahead of me, my wash ended, before starting, and exit light came on. I lost a wash. No phone no to call. I want my money back.
Chance harp

★★★★
☆
a year ago
Sucks that I'm not able to use the car wash due to the fact that my truck is a little too high but the vacuums are really good just wish they could last a little bit longer
Tammy Fisher

★
☆☆☆☆
3 years ago
This place is a rip off! Paid $14, it started up and sprayed soap all over vehicle and then stopped. Had to go find a manual car wash and pay $2 more to rinse the soap off. Call will not go through to talk to anyone local. Left a message on the website AND sent an email, still haven't heard from anyone. Don't waste your money here!!!
Jeanne Morel

★★★★
☆
3 months ago
Great price for monthly plan. Sometimes there is no soap in the wash but I called and they extended my due date a few days.
More Zhunter116

★★★★★
a month ago
I rarely write reviews, but Soft Touch Express in Luling, LA absolutely deserves 5 stars! As someone on the autism spectrum, I really appreciate organized, predictable, and sensory-friendly experiences, and this car wash exceeded my expectations in every way. I’ve been a car wash enthusiast for years, and I even started my own channel to share car wash experiences. This was my first time using an Autec AES 425 system, and it was incredible. The soft-touch brushes, high-pressure rinse, foam, and hot wax left my car, Black Beauty, sparkling, glossy, and fully protected. Every stage of the wash was smooth, professional, and satisfying. The vacuum stations were also amazing — powerful, easy to use, and perfect for finishing touches. Watching Black Beauty go through the full wash was not only satisfying but inspiring as a content creator. Each part of the wash — from foam to hot wax — highlighted the precision and care of the equipment. The staff were friendly, professional, and attentive, making the entire experience stress-free and enjoyable. I can confidently say this is one of the best in-bay express washes I’ve ever experienced. If you’re a fellow car wash enthusiast, or just want a high-quality, satisfying in-bay express wash, Soft Touch Express is the place to go. I can’t wait to bring Black Beauty back and film another experience for my channel — this is a five-star experience all around!

