Take 5 Car Wash

isaiah white

★★★★★

2 years ago

Take 5 Car Wash totally exceeded my expectations! The team there was so attentive and made sure every nook and cranny of my car was squeaky clean. It was like a spa day for my car! I left feeling super satisfied and my car was shining like new. Definitely check them out! 🌟🚗💦

Stephen Saia

★☆☆☆☆

2 years ago

The first time I went, I had a pretty good experience, good enough that I got a monthly pass. However, I will be CANCELING that after my experience today. When I pulled up to the wash, no one was there, so I thought I was supposed to drive up myself. As I drove onto the belt, a guy came out and picked up the "please wait" sign that was sitting off to the side and shook it in my face. Maybe put the sign blocking the path if we aren't supposed to drive forward when no one is there! Please wait could mean to just wait for the car in front of you...there was no way I could have know it meant "do not drive up without an attendant" My car came out still pretty wet, so I drove to the detailing area. After my wash, the first vacuum I pulled up to was broken, and the compressed air sprayer was week. I drove to another vacuum, it was also broken. When I went just a month ago, one of the things I was most impressed with was the detailing area. It's pretty ridiculous that the nozzles are broken on several vacuums at a fairly new car wash. Now for the worst part. As seen in the attached photos, the tracks on the car wash SCRATCHED MY RIMS AND CHEWED UP MY TIRES! I was so upset, and after reading other reviews here, I'm not the only one either. Completely unacceptable! I am 100% sure the car wash caused this, because my tires stick out past the rim so there is no way they can scrape a curb, I intentionally bought tires like this to avoid road rash. Another minor complaint is that the tire shine nozzles aren't calibrated correctly. The wash I pay for is supposed to include that, but each time I've gone, it barely sprays the tires. At first it was something that I could overlook, but after today's experience, I needed to say something. DO NOT GET A WASH HERE, GO TO PELICAN POINT INSTEAD! THEIR MACHINES WILL DAMAGE YOUR CAR!

Dillon Drago

★☆☆☆☆

a year ago

I came here when they first opened and wasn’t impressed. I decided to give them another chance just recently and it was even worse. The right side of my truck looked like it hadn’t even been touched by the wash. There was light dirt spots still all over. I paid for the tire shine and the tires didn’t have shine to them. There was no wash area before you go into the wash to scrub the difficult areas. I had to go to another car wash after to actually get my truck cleaned. They couldn’t issue refunds/cancellations at the wash, I had to go online. Still have not been able to talk to someone for a refund but they did cancel my monthly subscription. They sent me an automated review link before someone could actually talk to me so here I am.

Aidan Garrity

★★★★★

9 months ago

Best smelling soaps. Car comes out spotless every time. I highly recommend the membership

Darnesia Harris

★★☆☆☆

7 months ago

No matter if I get the $11 wash or $20 it do not clean my car good. I love the detailing center though. Signed up for the memborship one time and got screwed. They said it will be $10 every month for 3 months and they ended up taking $29 each month. No customer service to reach out to. They do not respond.

Joanna Weaver

★★★★★

7 months ago

Very friendly staff, consistent wash (pay for what you get), clean ready to use towels and interior/exterior spray for free! Also, the vacuums are always amazing strength. Love this place! They have great standards. I’m a return customer.

Carmaletha Watley

★★★★☆

4 months ago

Appreciative of the young man who helped me. It was my first time there and I was having trouble with my card being read. He was very kind. I was unhappy that my back window wasn't touched at all. It wasn't even wet.

Ryan Conn

★☆☆☆☆

5 months ago

AVOID! TAKE 5 AT 3220 VETS WILL DAMAGE YOUR CAR, and the employees will treat you like garbage. Terrible customer service - had me sitting in the sun waiting an hour for a tow-truck - no offer of a water, sit in the office while you wait, apologies for the inconvenience. After corporate "did a thorough review" denied any claim, no offer of any perks to keep a customer. Total waste of money from a greedy corporation that has no clue about customer service or hospitality.

marisa

★☆☆☆☆

2 years ago

Literally the worst car wash I’ve ever been to. My car didn’t event get clean, please see attached photos. Keep in mind, this was AFTER I paid and went thru… You could visibly see areas that were never touched by the brushes in the car wash. Apart from that, the staff was super rude and unhelpful in the situation. They didn’t greet me or even say a single word when helping me pay. I will never be back. If I could give 0 stars, I would because they don’t even deserve 1. Do not go here.

Yusuf İlkay

★☆☆☆☆

4 months ago

About 6 or 7 months ago, I purchased a one-time, one-month membership. I canceled it at the end of the month, but they've been charging me the membership fee for 7 months now. I've spoken to them multiple times; they said it was canceled, but they're still charging my card. I also canceled my card, but somehow charges are still being deducted from my new card. 🤬 I'm tired of coming to your office. Now you reach out to me. 🤬

Rhi D

★★★★★

3 months ago

Paul and Mike are always so courteous and greet everyone with a smile! Wonderful service. This is the only car wash I bring my vehicles to :)

Bronson Fong

★☆☆☆☆

a year ago

This is the most unethical and negligent company with even worse management. I went to the 3220 veterans memorial Blvd location on 6/3/2023 around 6pm. I drove my car per the attendant instructions. I left it in neutral,my foot was off the brake, and my hands off the wheel. Once the track grabbed my car, it was being jerked around. The attendant ran over and told me to turn the steering wheel a little. My car was not aligned on the tracks right. Part of the plastic front underguard ripped. I drove out to the vacuum bay. My coolant reservoir reservoir was broken and leaking all over the ground. I also had wires that were ripped in the front. Ms Carol the manager never seemed to be available from the 4 times I visited. The last time I spoke with her over the phone, I was told to sue them. She saw the incident on the video ,but refuses to let anyone else see it unless there is a court order. Corporate ghosted me and wasn't helpful. Over $3000 in damages occurred to my car. I hope no one patronizes such a horrible company. If it were worth my time, I'd sue them.

Dr. Walaa Ismail MHA,MHS,MBA

★☆☆☆☆

4 months ago

Well I deleted my 5 stars and wishing I can give 0. There wash was broken - but I didn’t know paid and was treated like shit asked if since this inconvenience if I could still at least use the vacuum and was told that it would cost the same as the car wash which would’ve been fine if it was like a $10 Carwash but I paid $30 completely unprofessional told me that there was a sign up, but if there was a sign, how would I have gone through the whole process of getting in and going through all of this? I used to come here all the time, but I promise you was the last so now I just lost $30 real cool

Aliyah W

★★★★★

8 months ago

This is a nice car wash!! Daniel was very helpful with assistance and made sure I had a great experience. Definitely need to get that membership now!!

Adam Trouard

★★★★★

Edited 4 months ago

Great location and price point! Facility is clean and well stocked with quality products. Robert did a great job assisting with membership sign up and got everyone thru the wash quickly and efficiently. Highly recommend!

Bryce Clark

★★★★★

4 months ago

Went to get my car washed and left my battery running for too long. Car died at the vacuum stations and the staff were both helpful and polite. They got me jumped and back up and running quickly. Couldn't have asked for better service from Aaron, Francis, and the entire team!

Angel Epic

★☆☆☆☆

10 months ago

Don't come to this place if you want a clean car or courteous service. I bought the 11.00 wash and ill upload pics if i can car still very dirty. The auto wash ripped the back wiper off my car the manager says "it looks old and rusty to me...... and anyway there are signs all over saying "were not responsible for parts being ripped off your car". I say ok can i speak to your manager. "I am the manager.". So i literally PAID to have my car destroyed. 2007 dodge nitro standard car nothing crazy.....I said look just pay for the part well call it good, she refused. We paid cash so a gentleman saw my car from the back as i was pulling in. They knew they screwed up my car.......I got the impression it happens daily and they r used to saying "Tough tiddies"

L “Meleaux” Jones

★☆☆☆☆

4 months ago

I recently visited this car wash where my car’s antenna was completely torn off. I spoke to the attendants, and they pointed out the signs posted around the facility stating that the car wash is not liable for damage to antennas. However, I still filed a complaint because the entire base/mount of the antenna was removed, not just the antenna itself, and that scenario was not listed on the disclaimer. When the company that handles incident reports contacted me, they immediately stated they were not liable and refused to accept even partial responsibility. They only sent the video of my vehicle in the tunnel once the damage was done. They did not send a video of how everything was intact before entering the wash, showing when/ how it was ripped off. As a result, I had no choice but to file a claim through my insurance to have the damage properly repaired. I would not recommend this place to anyone; they do not value their customers.

Andrew Duke

★☆☆☆☆

2 months ago

Not what I would call a thorough clean. If they’re going to charge the kind of prices they charge I would at least expect there to not be visible dust left on my car. Plus, all of the vacuum stalls were full, so I didn’t get to use one…and that meant I didn’t see how ineffective the wash really was until I got home. Will not visit again.

Adrian Najera

★★★★★

7 months ago

Excellent place I went and my wash was free because there was some coupons thing The place is clean, very kind everybody, they give you cleaners for inside and for the crystal. Best car wash so far for me in NO !!!