Smith Chevrolet

Sean R Sloan

★★★★★

6 months ago

My wife, Robyn, and I we're looking for the perfect truck and we found it one night after hours while walking through the lot. A 2021 Chevrolet Silverado Trail Boss. We decided to come back the next evening. While I was detained from work responsibilities, Robyn was able to go on a test drive and met me at work. We were instantly in love with how the truck looked and performed. More importantly, our sales representative, Kyle, was superb and his knowledge and excitement about our desire for the truck. He was quick and efficient in getting the process started to purchase it. I recommend anyone who is looking for a newer pre-owned vehicle to consider Smith Chevrolet. Ask for Kyle he is a wonderful salesperson. Thanks again Kyle!!! 😊😊

Kaitlyn Carter

★★★★★

4 months ago

We had the best experience working with Kyle! From start to finish, he made buying our new car so easy and stress-free. He was friendly, patient, and never pushy — just genuinely helpful and knowledgeable about every detail. Kyle went above and beyond to make sure we found exactly what we wanted and felt confident in our purchase. You can tell he truly cares about his customers. We couldn’t be happier with our experience and highly recommend asking for Kyle if you’re looking for a new car!

Zach Fredrickson

★★★★★

3 weeks ago

Overall great experience with Smith dealerahip, Jason Seay was my tech he killed it. Knowledgeable kind and patient help deal with some of the warranty issues and helped explain the rest. Overall a good experience out of DEF shitty time.

Jordan K.

★★★★★

7 months ago

I’ve bought a couple of trucks from Cody, and out of all the vehicles I’ve purchased over the years, he’s by far been the easiest person I’ve ever worked with. No pressure, just focused on finding exactly what I wanted. Every time I’ve bought from Smith Chevy, the process has been super quick — none of that sitting around for hours doing paperwork. Cody had everything ready to go when I showed up, making it a smooth in-and-out experience. What really stands out is that he doesn’t forget about you after the sale. If I need anything — oil changes, parts, accessories — I just send him a quick text, and he takes care of scheduling and finding what I need, saving me the hassle of making all the calls myself. Highly recommend!

Tyler S

★★★★★

a month ago

I've been going to Smith Chevrolet for a few years now for oil changes. The service has been great. I've been getting parts ordered there, also. I'd like to thank Johnny and Mercedes for being a big help in getting me very specific parts ordered. Today I needed to get a key code and they took care of me as usual. I'd recommend anyone to come to Smith Chevrolet for great customer service whether it's for sales, service, or parts. Thank you.

A F

★☆☆☆☆

a month ago

Do not take your vehicle here to be serviced! They're communication is horrible and they're going to charge an arm and a leg! My husband took my car in for a warranty on the fuel tank. As it was leaking gas, this was on 11/21/2025. Upon reading into the recalls I saw some for power steering and airbags my husband also asked if they could look at one of the headlights. My husband asked them to look into those recalls and they told us $185 for a diagnostic. I was confused because recalls are under warranty free of charge. When my husband called they said only the fuel tank had a warranty. So the charge was diagnostic. My husband called to check on it every couple weeks as they didn't communicate or update us. They would say parts were on order. We understood it takes time to get them in, but they could have called us to inform us of the delays. We finally got a call 01/09/2026 they said it would be $375. WHAT??? My husband said apparently it was per hour and it must've been over the hour. For diagnostic on a warranty? We went to pick it up and we told the cashier we had questions on the price. She didn't say anything and a guy around the corner said do you need help she said yes. He said it was $125.00 per hour of diagnostic not $185. My husband said it took them an hour on each diagnostic? He assured us that the warranty was free but our other concerns were not. My husband said that there was a misunderstanding on the price all the way around and we were not expecting this big of a bill. After going back and forth with concerns the guy hesitantly discounted $75.00. So we paid $300 for a piece of paper.I could see $125 for diagnostic but not per hour this is a rip off and ridiculous! We feel that they were dishonest and we feel deceived.

Betsey Smith

★★★★★

a month ago

I recently purchased a new to me car from Smith Chevrolet. My salesman was Mauro. He was fantastic. He helped me find exactly what I was looking for. Financing was quick and easy. I had a small issue with the car after the purchase, but it was resolved quickly to my satisfaction. I would definitely recommend checking them out!

Lyndsie Robinson

★★★★★

7 months ago

We can't thank Tommy enough for going above and beyond to help us get into a reliable vehicle. He worked hard to get us out of a situation where we were upside down on a non-reliable car, and he made the entire process smooth and stress-free. Tommy truly cared about our needs and made sure we were taken care of every step of the way. We highly recommend working with him and the team at Smith Chevrolet. If you're looking for someone who will go the extra mile, Tommy is your guy!

steve quintana

★★★★★

2 weeks ago

Mercedes is the best parts person I have ever worked with and I’ve worked with about every dealership out there. She goes above and beyond every single time. I have never met someone nor will I probably ever meet anyone who is as good at her job as she is. Her follow through is the best out there and she even catches stuff that I miss. I wish there was more employees like her. She’s one in a million.

Manual Solutions

★★★★★

a month ago

Taylor Gillins thank you so much for the Amazing detail service on our car . WOW ! So beautiful feels like and looks like a brand new car . Thank you ! Brandi Day

Sienna Koch

★★★★★

a month ago

This was honestly one of the best car-buying experiences I’ve ever had. Ivin Young will absolutely be my go-to person for any future vehicle purchases or upgrades. He was extremely knowledgeable and thorough in explaining every step of the process, making the experience both smooth and enjoyable. Most importantly, he genuinely cared about finding the right fit—not just making a sale. He took my financial situation into consideration and helped me choose a vehicle that was realistic, affordable, and aligned with my monthly budget. I highly recommend working with Ivin if you’re looking for a stress-free and trustworthy buying experience!

Stanley Smith

★★★★★

3 months ago

We met Kayla Wellard who really began the big task of discussing second hand and new cars with us---we'd not purchase a car for many years. We found her polite, personable, and quick to understand our knowledge point as our discussion progressed. We tested her by visiting 5 other dealerships where we seriously considered other cars. In the end, we came back to deal exclusively with Kayla due her knowledge, honesty, and patience. We'd recommend Kayla to anyone interested in purchasing an automobile.

Ruben jr Galaviz

★★★★★

4 months ago

Brysen Evans, Hands down made my car buying experience easy and quick. He understood and valued my time. Had me in and out within 45 minutes. He did not try to oversell me any other products, warranties, very happy with my purchase and I will definitely be buying my next car at Smiths Chevrolet!!!

Rosaura Madrigal

★★★★★

2 weeks ago

I’ve been to Smith Auto in Idaho Falls a few times now, and every experience has been great. The staff is always friendly, honest, and easy to talk to. They take the time to explain what’s going on with my vehicle without making me feel pressured or confused. The work has always been done in a timely manner, and I’ve felt confident driving away knowing everything was taken care of properly. It’s hard to find a shop you can truly trust, but Smith Auto has definitely earned mine. I highly recommend them if you’re in the Idaho Falls area and need reliable service!

Jon Perkins

★★★★★

2 months ago

Was pleased to see Kayla back. And buy another vehicle from her! As much as I didnt want to spend the money, finance took care of me and made it as great as possible for me. Not regretting this purchase at all. Thank you smith Chevrolet once again.

Katherine Willis

★★★★★

a month ago

Was hauling my camper from Oregon to Montana when my truck had a mechanical issue. That was Sunday afternoon, I managed to limp to Smith Chevrolet and met the folks there when they opened Monday morning. Having a rig breakdown is a pain no matter where you are but it’s doubly hard when you are a few hundred miles from home. Jason and his team in the service department were amazing. They managed to squeeze me in, get the diagnostics run and a part ordered Monday. Part arrived and we were back on the road by noon on Tuesday. I honestly can’t thank them enough and feel limited by a 5 star rating.

Bird

★★★★★

a month ago

Mercedes is always pleasant and helpful. She took really good care of me and was extremely informative about my 2023 Chevy Trail Boss pickup. She got everything done and I was on my way in no time.