Google Reviews
S McNair

★★★★★
3 years ago
I heard from others that the master mechanic at this location is trustworthy and knows his stuff. Having just serviced my car there I definitely concur. He’s also a very respectful gentleman.
Jolina Gulinao (Angelina Maniwang)

★
☆☆☆☆
2 years ago
My husband has been pumping gas here for years ever since my husband moved his job close by this location. Now, their no longer upside reward app affiliated. Will pump to a different location @ Wisconsin ave 2 street down. So disappointed.....
Jeffrey Robbins

★
☆☆☆☆
9 years ago
About 2 weeks ago, I had my car's driver-side headlight bulb replaced at this service station. About 10 days later, it failed and I had them replace it. I thought they would not charge me for their error, but they did--another $40 for another 3 minutes of work. When I complained in the office, they refused to give back my wasted additional $40 because I had no receipt. I will NEVER return to this station for gas or repairs.
Jeniffer Hernandez

★★★
☆☆
9 years ago
Shell gas stations are my favorite can find just about anywhere. They have Tuesday and Thursday specials. If you shop at giant and use they're rewards system you can stack up point to earn you money off per gallon. The only thing about this precise location is that it's more expensive because it's located in the good, pricey neighborhoods in the county. If you go a few blocks away from this area gas would be almost .50 cents cheaper sometimes.
j kim

★
☆☆☆☆
a year ago
I wouldn’t even give them one star. I used to come here when it was owned by Asian people, but noticed the ownership recently changed when I visited today. They charged me $65 for a FLAT TIRE. It’s a rip-off. Don’t go here.
Arda Odabasio

★★★★★
a year ago
This morning I used their mechanic shop services. I got a tired repaired. Fast and friendly service by Adam and his team. I will consider this shop for future periodical maintenance services.
Matthew Flack

★★★★★
9 years ago
I popped my tire right by the shell, pulled in and was back on the road in 20 minutes. It was awesome, the mechanic, Han I think his name was, removed the damaged tire and have me a used tire for 50 bucks including installation. It was great!
Sante.

★
☆☆☆☆
2 years ago
Sad part about this review Is , I liked coming here and will make sure all of my (Near By) CDL employees come here to fill up. Not anymore, From Today on the Fat Big belly man was very rude and I will no longer spend my money with Shell, We will gladly spend it with Exxon Next Door. Me & my employees don't tolerate disrespect.
Salman Atassi

★★★
☆☆
a year ago
Gasoline is dripping at Pump 7. No one was available to help at 6:15 am when I left this review, but three stars for the quick reply.
M A

★
☆☆☆☆
3 years ago
Used my Giants reward number to get a discount on gas. When I cut the pump, it said $41. The gas kept pending for days on my debit card, never fully charging. Then they charged me $62! They straight up stole from me.
Monika Rhodes

★
☆☆☆☆
3 years ago
Tried to use my Giant points here for .50/gal, and they cut the pump at 3/4 tank, totaling only $59 when I know my gas purchase should be closer to $80+. They also don’t have a working air pump, unless you will pay $5 to their shop. It’s air. Will take my business elsewhere in the future.
gibshik

★
☆☆☆☆
7 years ago
Unprofessional personal, how don’t have a special work uniform with manes, look very ugly , rute, and is not safe. Price for gas is expensive, and everything is old and dirty! :(
Rocky KGF

★★★★★
a year ago
Love everyone at River Road Shell! Just got back from living in the Pacific NW, and now live in DC, but will make the commute because of their Friendly, and professional service. We always know We are in good hands with them, and will be supporting this independent business as long as we are here. Thank you Adam and his team!
Bridget OShea

★★★★★
2 years ago
Adam and his service people were great in diagnosing my car 's problems and addressing issues like my scarily bent rods. They found a serious water pump problem and recognized it was still covered under warranty at another station and encouraged me to go ahead and get it fixed at the other station that held the warranty. Very honest. I trust this station.
Lisa Ward

★★★★★
a year ago
Adam and his team at One Stop Auto are the most professional, considerate, and thorough auto repair shop, I have encountered in decades. As a woman, trying to find a mechanic and/or auto repair shop that is trustworthy, honest, and offer fair pricing, is incredibly difficult. This shop provided all of that - every time and often went over and beyond that... they take the time to explain the issue, saved parts to show me the difference between what was there and why it needed to be replaced... I never do recommendations... but Adam's customer service is simply unmatched. I highly recommend One Stop Auto, 5110 River Road Bethesda, for all of your automotive maintenance and repair needs. Hands down, the very best!!
D B

★★★★★
a year ago
Adam saves the day! Not all mechanics are created equal—experience makes a mechanic wiser. Adam is a skilled problem solver and also a genuinely good man. In the midst of a full-force snowstorm, he came through with reasonable pricing and, most importantly, got the car fixed. Home safe, thanks to Adam! A+++++ I’d give him 10 stars.
Mr King Khan

★★★★★
a year ago
Had another outstanding service experience at River Road Shell Service center. Adam was an exceptional service advisor. He was very friendly, courteous, diligent and thorough. He worked very hard to make sure all of my concerns were properly taken care of. In fact, the entire team at RRS was outstanding. I trust them completely to perform a quality service on my Atlas and to provide excellent customer assistance. I’m glad I met Adam. He and the River Road service team do it right the first time and stand by their repairs!!. They certainly represent the Shell Service Center brand well.
Jackie Repp

★★★★★
9 months ago
I can’t recommend this shop enough! I’m a grad student new to Maryland, and both times I’ve needed help, they’ve gone above and beyond. The owner is friendly, accommodating, and really understands how stressful car trouble can be—especially when you’re far from home. On multiple occasions, he was able to help me out last minute, making the process fast and easy. It made a huge difference for me. Thank you for your kindness and excellent work!
Sameer Khan

★★★★★
11 months ago
⭐⭐⭐⭐⭐ Outstanding Service and Reliability! I can't say enough good things about River Road Shell Station! From the moment I pulled in, I was met with friendly, professional staff who truly care about their customers. The mechanics are highly skilled and take the time to explain any issues with your vehicle, ensuring you understand what needs to be done. Their prices are fair, and the quality of work is top-notch. Whether it's a quick oil change, a tire replacement, or more extensive repairs, they handle everything efficiently and with great attention to detail. I appreciate their honesty—there’s never any pressure for unnecessary services, just straightforward advice and great work. The convenience of their location on River Road in Bethesda makes it even better. It’s clear that this is a business built on trust, expertise, and customer satisfaction. I highly recommend River Road Service Station to anyone looking for a reliable and professional auto service center. They’ve earned my business for life! Adam and his staff of dedicated mechanics are wonderful people, this is the best service money can buy and then some. Thanks guys you have a lifetime customer in me.
Robo Cop

★
☆☆☆☆
a month ago
squeegee station, windshield cleaning station, or simply the squeegee itself, featuring a bucket with water and cleaning solution and a long-handled tool with a sponge/scrubber and rubber blade. Drivers use these to clean windshields and headlights, often using the scrub side for tough bugs and the rubber blade for streak-free drying, though the fluid can vary in cleanliness. IT WAS FROZEN THIS MORNING. THE CHIEF CARED LESS TO DUMP THE ICE AND POUR FRESH WATER.