Shell

Gene Rose Gundayao

★☆☆☆☆

9 years ago

I just full tank my car and its not even 2 miles 2 bars from my gas was gone.. called them to complain about what happened but the person who answer the phone dont want to listen and hang up the phone.. so rude.. please kindly check the callibration guys.. dont want this to happen again to other people who still use your gasoline station..

Steve AAA

★★★★★

Edited 2 months ago

Great service fast and efficient highly recommended.

Slutty_ Choppo

★★★★★

7 months ago

Clean quick service

D J

★★★★☆

5 years ago

The mechanics were well trained and serviceF my car pretty quick and at a good price, I was honestly surprised by how efficient they did the job and in a timely manner.

michael bohnes

★☆☆☆☆

a year ago

I got food service from Fernando but the buss and owner Willie tells me he have to damage my nut and pay extra 400 dollars to get my tire fixed just for a tire change I don’t recommend they service then threatens me about my car when I leave

Sandy McNeil

★★★★★

7 months ago

Excellent service! Best prices in the DMV!

Keith West

★★★★★

7 years ago

I always get superb service at this station. Willy and his team are always extremely responsive. I'll have a rear light out or flat tire and they always fix it on the spot. I highly recommend this station for major or minor repairs.

Knowledge Seeker

★☆☆☆☆

Edited 10 months ago

Be careful at this gas station, they have card skimmers on their gas pumps! I got fraudulent charges on my card after going here, pay inside or with cash if you go!

Andy Nieto

★★☆☆☆

7 years ago

Helped out in a pinch. But they took much longer than they originally said (over 24 hrs longer) and they seemed to not know the status of the car or who was working on it or when someone would get to it. The final price also seemed like they had jacked up labor to match the quote they'd given me earlier, when the fix was thought to include buying/replacing more parts. They seemed overworked given all the cars accumulating in parking lot. They were also messy, they forgot to replace a cap in the engine, had to go back and search for it.

Ross Carter

★☆☆☆☆

10 years ago

The mechanics didn't replace the oil in my vehicle correctly and my engine locked up a week later. Took it back to them and was told it was my fault and it would cost $3300 to replace it with an engine with 150,000 miles when I only had 85,000 miles on my original engine. They will rip you off so avoid them literally at all costs.

Sydnee Coffman

★★★★★

4 years ago

I have used Fort Washington Shell for projects big and small. Willy and Paco ensure speedy repairs, fair pricing, and all around great customer service. They have worked on both our foreign and domestic vehicles, Jeep Wrangler&BMW, without any issues. If you are local and need vehicle repairs or routine maintenance, Willy, Paco, and Staff will take care of all your needs at an affordable cost.

CanAm Massey MD.

★☆☆☆☆

9 years ago

Can I give them ZERO stars? Went to Ft. Foote Shell today and had an awful experience. This place sucks. I went there for a Maryland inspection at 8 am. I was the first person there and I was told by the mechanic that it would be about an hour or hour and a half to complete. I said "cool, I'll wait." So after an hour of sitting and paying for coffee, I decide to leave because my car hasn't moved yet. I tell the mechanic to call me when he's done, he said ok. I go home run some errands, hang out. I call back at 1:45 and they say we are about to do it now. 3 hours go by so I call back at 4:30 and The guy tells me "oh yeah, it's been done for an hour." I drive up there to get my car back, and it took them 10 minutes just to get my keys. I should have known this place was a nightmare, just by the amount of cars that they had on the lot. Easily 20 to 30 cars. Big Red flag. If you like wasting an entire Saturday, go here. Epic Fail.

Dametreus V

★☆☆☆☆

10 years ago

Employees on the mechanic side are rude, and the owner/manager, Willie, will overcharge and cheat.. I lived in the neighborhood since before I could drive and trusted them, and have driven for over 10 years now. They are dishonest. Example, they changed my tires and somehow left my car battery on. My speedometer stopped working after my battery died; they quoted me roughly $200 for parts and labor and claimed it didn't do that before. When I got the battery jumped there, the gauges went out of whack. I Decided to get a second opinion found out it was already fixed and the issue was a brief electrical malfunction after checking online (hold the key turned in the ignition and the gauges reverse back around to the 0). They knew the problem, saw it was a quick fix and tried to drastically overcharge me. Things have been up and down with them but I thought "hey I am in the neighborhood." Now I know Willie is a cheat. Stick with gas here.

Jalesia Marcus

★☆☆☆☆

10 years ago

Went there to get a tire patched and was told I needed a new tire, so I said okay no problem. I was told my tire would be in the next day and they would call me. I never received a call so I went by and was basically ignored. The mechanic was very rude and pretty much ignored me. He told me his boss was not here so he couldn't do anything to help me. I was livid cause at this time, they have my wheel. Called this morning and whoever answered the phone was pretty nonchalant. They are so rude and uncaring. It's ridiculous. They wont' even get my money for gas again.

Gurdip Singh

★☆☆☆☆

4 years ago

I went for an oil change a few months ago and also asked them to make sure the tire pressure was good. When I came back, they informed me that the front two tires had a leak and fixed it (charged me for it). The problem however persisted. I took it back again today. They checked and now could not find the leak (they also could not find where the previous leak was plugged). They indicated they cannot fix it and they still charged me for doing the check. The problem is still there.

Jasmine Britt

★☆☆☆☆

3 years ago

Dishonest about prices for services. I inquired about replacing my front brake pads and rotors and was told a different price over the phone then what I ended up paying after the service. I also have a new dent on my car that was not there before bringing my car in for service. I brought this to the attention of a technician and the supervisor and nothing was done. This isn’t the first time my car was damaged in their cars. My rim on my old car was damaged while it was in for service and nothing was done then either. I did not think it was a big deal because the damage wasn’t too significant. I will not be bringing my car back here for service. They are too dishonest and cannot guarantee that your vehicle be returned in the same condition that it was brought in.

J. C.

★☆☆☆☆

2 months ago

I come here all the time for gas, cigs and snacks, I’m here pretty much multiple times weekly and this is now the second time someone has accused me of stealing and on 12/24/25 at 7:00pm was the third and final straw. Won’t be going back here and if there is a way to report this cashier I will do so, ridiculous.