Sheetz

GhostShepard

★☆☆☆☆

a year ago

Stopped here to get gas, told the lady at the counter to put $17 on the pump, only got $7.07 worth of gas. Went inside to tell them to give me the rest of my gas,I was told that they weren't going to do anything about it and then was ignored for an hour ad I'm standing at the counter trying to speak to the manager. When she finally acknowledged me, she told me that she was on break. They also have messed up every single order I've placed and refuse to fix or do anything about it. Really dislike this sheetz, smh people are rude and don't care about there customers.

Jillian Austin

★★★☆☆

2 years ago

We made a quick detour to avoid the road closure on 81. We placed our order and it came out pretty quickly. However once we made it down the road we noticed that our cheesy bacon bombs and mozzarella sticks were missing. We were already down Electric Road and had a long way to go. It was very frustrating that we were missing these two items, costing us $8.98 in food we didn't get. Our bill was $65.37 total. So we didn't have a small order. Just a little frustrated that our total order was not there. I will say that the store was clean and so were the bathrooms.

Justine Greene

★☆☆☆☆

2 years ago

Definitely do NOT make the same mistake I did. Do NOT place an order expecting fast food from this location on a Saturday night. DO expect to wait for over an hour because they obviously don’t pay their workers a livable wage. They are EXTREMELY short-staffed that I ended up eating a full hour for some mozzarella sticks and a half sandwich.

Mickey Mouse

★☆☆☆☆

a year ago

Shrinkflation. Halved the burrito size but kept it at $10, scam tastic food. Don't eat here. Tried to call 3 times but just hung up on me after the third time of just dialing, never spoke to a person. Ya'll should be ashamed. Called the main customer service line and got credited the food, I just wouldn't go to this store. They shove the sauce packets in the bag rather than actually putting it on your food, they give you way less actual food than you purchased, and generally the menu itself is really overpriced. (7 dollars for 3 potstickers, I mean come on guys.)

Adam Cox

★★★☆☆

a year ago

Not the worst Sheetz in the area (that one used to go to the one on Williamson Road) but not a great one either. Drink area was dirty and there didn't seem to be enough workers to check people out, do food, etc. The positive is it is one of the cheaper gas options locally and sometimes they do have cleaner for windshields. Also might be one of the few Sheetz that has a free air pump that works.

Vickie

★★★★★

9 months ago

Good store late at night!

Leah Eberly

★☆☆☆☆

2 years ago

Me and my fiancé came to this location around 11:30 at night to order food. We ordered 2 simple sandwiches and a bucket of fries. We waited nearly 30 minutes for our food because the employees were running all over creation except to where the food needed to be made. And when they would start to make the order they’d leave it sitting on the cutting board another 5 minutes before wrapping it. Our sandwiches were cold by the time we got home (we live about 5 minutes from there)…. When I worked at sheetz I never in my life would make my guests wait more than 5 minutes for their order, no matter how big. This is unacceptable and management needs to get a grip on their employees. Will not be returning to this location

William Arbaugh

★☆☆☆☆

a year ago

The only thing I need a gas station to have to please me is a clean bathroom and no matter the day or time…the bathrooms stink like national park vault toilet and are just about as clean. The MTO food is nice and their selections of drinks are great…but without clean bathrooms I can’t get it out of my head that it is always so dirty I don’t even want to wash my hands in the bathroom. Please fix this and you’ll have magic. Please. Be you want to be more than an average gas station? Take care of this one thing consistently and you will be.

Laurence Augustson (Smiley)

★☆☆☆☆

a year ago

It's NOT a bad Sheetz in the area it could be a better one. There drink area is DIRTY and the MEN'S 🚺 is FILTHY. It gives me NO Joy to say that. Please take netter care of them. The FLOOR looks like it's never been Mopped in months and its extremely Dirty.

Erasmo Belfiore

★☆☆☆☆

a year ago

The night shift needs more caffeine or something. One time they gave me someone else' order and I have to drive back at 3 am to get the sandwich I actually ordered. This time, I ordered home style chicken and got spicy chicken. I am eating it anyway because I don't feel like driving back at 3 am, but I'll be unwrapping it and checking it in the store next time.

SpungeySays

★☆☆☆☆

7 months ago

Don't order your DoorDash from here. They will find a way to mess it up. I ordered some Friday evening dinner, it arrives, missing almost half the order. Call the Google number listed for the store 5 times and no answer. Drive to the store, which I didn't want to do to begin with. "You'll have to take that up with DoorDash, we can't do anything." Fine. Whatever. Call DoorDash on the drive home, have the missing items reordered for delivery. An hour passes, nothing. Hour and a half later, a text from the Dasher "They said the order isn't here anymore." I drive BACK to the store and tell them. "You'll have to call DoorDash." Sir, I am the customer standing in front of you saying I don't have it. That is my driver right there saying she doesn't have it. Where is it? "Well sometimes Dasher's come in and just grab orders." So someone STOLE the order? Well can we remake it? I'm here, again, in person. "No, you'll have to call DoorDash."

HORUS

★★★★★

3 years ago

Best Sheeta in Roanoke, The only one that has a help yourself ice cream machine... Almost anything you are looking for, with a nice friendly and helpful staff,, plus you can enjoy a good breakfast,lunch or snacks and dine in at a good comfortable area or even you can have your coffee with your laptop, also outlets for charging.. Good Wi-Fi the usual outside for gas services...🙂👍🏼

reBecca parKs

★★☆☆☆

3 months ago

Just went in yet again for French Roast coffee and they were out. Although this time it looked like they just hadn't filled all the coffee in a while. Bad move guys, this is starting to become a habit at this store.

Shay Bryder

★★★★★

7 months ago

I visit this location frequently and have always had a great experience. The interior is clean, the staff are friendly, and the food is a comfort after a rough day at work. I once placed a pick-up order for a specialty shake and arrived to find they were out of one of the syrups it used. I was bummed and asked when I might be able to swing by when stocked up again, and she gave me a coupon for a free one for next time. I'll always appreciate going above and beyond like that. Best sheetz location I've been to, for sure

Loveouid

★☆☆☆☆

Edited a month ago

What’s the point in a designated area for food pickup if you’re not going to use it. Waited 5-10 mins longer than needed because my made food was just chilling in the back. It wasn’t even made correctly. Nacho Cheese was hard. Disgusted because sheetz has better quality than this. Edit: door says last time to purchase alcohol is 12am, but they turned multiple people away 5-10 mins before 12. When is the actual cut off time?

Jennifer Spencer

★☆☆☆☆

2 months ago

I don't know how the same guy is still working here. I ordered a chi tea (cold) and some apps. For pickup. Gave them plenty of time because I'm in a rush on work lunch. We'll the food was under cooked and the chi was gross. It wasn't cold and had grease dripped on top. I should have taken a Pic. Instead I threw it all away after paying for it and drove off. I don't have time to ask for a refund and new items. Never coming back.

Charles Atkins

★★★★★

2 months ago

What can I say about a Sheetz that I haven't said before. Everything you would expect from a Sheetz was here. The place was well stocked. The lady at the register was super friendly.