Google Reviews
J L'Sant

★★★
☆☆
2 years ago
I liked going here but...I cannot be the only one having issues with those coupon booklets. Half of them don't scan and you can barely see the numbers to punch them in by hand. I had planned on giving 2 of the 3 booklets away, but after having problems with mine I changed my mind quick because I didn't want my friends to deal with it too. My last visit I was going to be out a coupon just because it wouldn't read the bar code and now I feel like using them all up ASAP (or trying to) so I can go somewhere else. I doubt there's refunds for unscannable booklets.
Brooke Nesbitt

★★★★★
5 years ago
My husband's truck looks clean again! Great car wash and really nice employees!
Nick Lemon

★★★
☆☆
6 years ago
This place is great for a cheap carwash and I have been coming here for almost a year. My only concern is the tricky/poor advertising, they advertise the $3 car wash quite a bit at the location and across town, but when you show up at the location to pay on the screen, the $3 carwash button has been carefully created to not look like the other buttons. The first few times I visited this location, I had paid more money than the $3, as I could not find the notorious carwash which had been advertised. I cannot imagine how hard this button must be for elderly people to find, I have heard this complaint from many others. I had contacted their customer service email and never received a response. I'm sure there will be some response to this arguing that the machine is made by another corporate entity, but I'm sure a change is easy. My only request is that this location act as a fair business and make it easier for customers to find what they advertise!
Ben Jenkins

★★★★
☆
7 years ago
It's hard to beat $3 for a quick car rinse and thorough internal vacuuming. Anyone with kids would pay $3 just to get their car vacuumed regularly, let alone the additional wash. I just wish the upgrades for a better wash weren't so expensive.
Ryan Christensen

★★
☆☆☆
5 years ago
The car wash works well and the free vacuum is very convenient. However, poor planning on the layout. Its a royal pain in the a** to pull my pickup around to the car wash entrance. Why didn't you plan to make more room here?? It's unbelievable the extremely tight turn at the entrance. It's such a pain I just take my business elsewhere. Sorry
David Flagler

★★★★
☆
6 years ago
Very aggressive car wash. I've been through many car washes, but this is the first one that has taken out my radio antenna. Other than the antenna hanging out at an odd angle, the car looks pretty good. But next time, I'll ask for the gentle cycle.
Mark Keith

★★★★★
Edited 8 years ago
Great place to get your car washed and you vacuum out the car yourself. More than one-step ahead of the power wash types, you just sit in the car and the system pulls you through on a belt. Yes, there is a $3 car wash but it's at the very bottom (in small print, looking like an afterthought) at the drive up menu selector of what type of wash you are willing to pay for. It's simple and it works!
Jeremy

★★★★
☆
7 years ago
Super place to get a quick easy wash. I noticed some stubborn dirt clinging to a door panel after getting a less expensive wash choice. On a return trip, I opted for an unlimited-washes package which renews on a monthly basis. This time through the car came clean. Bottom line, if your car is pretty grubby it may be better to opt for a more thorough wash option (there are several wash and upgrade options). Staff is friendly and cheerful.
Vincent Astle

★★
☆☆☆
11 months ago
This location is by far the worst in my opinion. The staff were too lazy to put out dry towels/dirty towel bins. All the employees were on their phones and were dismissive about my questions. Won’t be going to this location again
Olivia Lott

★★★★★
4 years ago
Love this place! They offer affordable and quality carwashes and free vacuuming. The last time I went, it didn't get the back of my car very well so they let me go through it again and it fixed it! They are SO KIND. Definitely my favorite car wash in town!
James Rhodes

★★★★★
6 years ago
Great price and does a good job washing! Highly recommend. The vacuum is even free! This place is definitely one of the best car washes around! Great place to wash and even clean out the inside of your vehicle. Then you can even vacuum, once everything clean and vacuumed out you have a super clean vehicle.
Braden Kammerman

★★★★★
6 years ago
I enjoy their car wash, free vacuums and mat cleaner. They are always willing and ready to help customers who need assistance. This is an excellent express wash that also has very affordable memberships that work at all of their locations. I have also worked at Car Wash Express for a while. I have experienced a very positive working environment at the wash. They have flexible hours and are all very friendly. This is also a great job for high school kids who need a starter Job, but they are always looking for responsible and honest people to employ.
Mark Salyers

★★★★★
5 years ago
Love this car wash! I come at least once a week ( with the monthly subscription) to wash and vacuum my car. The employees are greet you with respect and give you free dash wipes. I used to just pay for washes by themselves but now I find it's much better just to pay for the sub. With the world the way it is right now it's just relaxing to cruise up and take 5 minutes relax and let the auto was do its thing.
Riley Winder

★
☆☆☆☆
Edited 5 years ago
Our brand new car got scratched when going through the car wash. The manager said he’d make it right but he never did. I tried to contact him multiple times and he never got back to me. Super disappointing.
Laura Badowski

★★★★★
4 years ago
First time using this type of car wash to clean my husband's big dirty truck. It did a great job! Loved the air freshener clips, free vacuum and towels. The truck looked fantastic inside and out! The young people working were very helpful and super nice. I will definitely be a return customer.
Melinda Campbell

★★★★★
a year ago
Great car wash, have used them for years and been very happy. Had an issue with my annual renewal and Greg took great care of me. Super professional and friendly- I’ll be a customer for a long time!
Andi Rose

★★★★★
a year ago
We started using Rubber Ducky Car Wash after we were unhappy with others in town. I’m super impressed with their facilities, prices, locations, and the vacuums are amazing. While drying my car I found a scratch. Not knowing if it was from my kids or the car wash, I went in and asked if they could check their cameras. They were so willing to spending 10-15 minutes to help me out. Turns out, it was my kids. I apologized over and over for wasting their time and they were so nice about it. It made me like the company even more.
Emily Newsom

★★★★★
a year ago
This is hands down the best car wash in Idaho Falls! The staff is so friendly and always eager to help! On two specific occasions their staff has gone above and beyond, which seems like a rarer thing these days. I’m a lifetime customer and genuinely enjoy supporting this business. Thank you Rubber Ducky Car Wash for having such wonderful and helpful employees. I appreciate you and am happy to be a customer!
Kerie Ivie

★
☆☆☆☆
9 months ago
This sucks. We had over 300 dollars left on our Car Wash gift cards and the new ownership will not honor these, nor do we have any means to get our money back. Essentially were told to take a hike. Starting off with terrible customer service right off the get go. Don’t waste your money or time. Just go to Pony Express car wash. Local owners and much better customer service.
Janet Bates

★★★★★
Edited a year ago
Wonderful car wash. It does a great job, our car is spotless, and it needed no touch up after the wash. Their vacuums have great suction. Clean towels ( small and thin red ones) are provided for drying as well as a floor mat cleaning station. Friendly attendants. They even have a 24 hour clean guarantee. Unlimited wash packages are available. We highly recommended this location!