Roadrunner Car Wash and Oil Change

Jazmine K Cooper

★☆☆☆☆

a year ago

Been getting my car washed here for a couple of years, however, I wont be back. I’m not a picky person but if I have to tell the detailer what needs to be done, I might as well keep my money. I also paid an extra $10 for armor all which was ridiculous. My car looks a mess!

Chatura Patirane

★★☆☆☆

a year ago

I’ve been going to the car wash for about roughly two years. The positives: Friendly employees at the washing station Fast service The reason for two stars: Two weeks ago, I’ve taken two of my cars to road runner ( they always hand wash my cars). This particular time my cars weren’t washed as well as they normally would’ve been. I was not happy with the situation, hence naturally I informed the gentleman at front register( professionally but I expressed my unsatisfaction ). His response was “ if you are not happy here , there are other car washes in Shreveport you can take the car to”. I once again informed him professionally this was not an appropriate response to a long term customer who’s providing feed back. Second incidence : (7/31/24) The gentleman at the front register charged me higher price than two weeks ago for the exact same car. ( car was not any less dirtier or cleaner). I also have been taking cars here for two years so I’m aware of the hand wash prices. His response was we charge different amounts depending on the time of the day and depending on how busy we are.( this is a Wednesday morning and car wash is anything but busy) I thought this was an odd, inaccurate and a sketchy answer. This is was very non transparent way to conduct business. I hope the owner can look in to the matter as this a good car wash that suffers from customer service aspect.

Jeff Richard

★★★☆☆

a year ago

Wash job was not great for the price but I paid 160+ dollars for a wash, wax and interrior conditioning. The wax was supposed to be a past wax but it was sprayed on from a bottle. The seat conditioning was good. The vacuuming was TERRIBLE to say the least. Windows were streaked once I got in it at night. Will not be back. Before you say I should have come inside to complain, I see no point in getting a employee in trouble as they were nice as hell. I really don't think its on the employees as while I was there, they were constantly moves from one vehicle to another in a rush. Quality beats quantity in this line of work... overall it was OK but no where near worth the $160+ it cost me.

Earl Harden, Jr.

★★★★★

a year ago

These guys got me out of a jam when the birds recently did a job on my car! I had to head out of town, but they quickly and expertly got my ride looking sharp again. You get a lot for the money, especially considering the vacuuming, window cleaning and drying are all done by the staff there. I hadn't been in a while before today, but will definitely be back soon!

Taylor Woods

★☆☆☆☆

4 years ago

Spent $92.00 on an oil change and car wash. Receiving back my car after the service, My steering wheel is now making a noise it never did prior. Somehow someway in the hands of the servicemen, some adjustment was made and broke the piece where the steering wheel attaches to the dashboard. On top of that, the inside detailing was not done properly. I keep a pretty clean car so a simple vacuum and console wipeout is all I ever need. (Besides the outside wash) as you can tell from the pics, what vacuuming was done?hardly None! What wipeout? None.

Brian Simmons

★★★★★

10 months ago

Nice car wash here. Didn’t get an oil change but nice look on that. The gentleman who cleaned Maxine Did His Thing cleaning her, had her shining. Busy spot but they will have your car RIGHT!!! Thank you for my military discount as well.

Matthew Stevens

★☆☆☆☆

7 months ago

I will not be returning to this car wash. During my visit, the detailer broke the knob off my radio. I noticed it was missing shortly after and returned right away. Instead of handling the situation professionally, the employee began aggressively yelling, insisting the knob was intact when I left. The manager eventually located the knob on the floor of my vehicle but said nothing to address the employee’s rude and inappropriate behavior. The lack of accountability and professionalism from both the staff and management was extremely disappointing. What should have been a simple issue turned into an unnecessary confrontation. I will not be giving this business any more of my money, and I strongly advise others to take their business elsewhere.

Dano French

★★★★★

2 weeks ago

Great place for a car wash. Friendly employees and they do you right.

Shannon Shafer

★☆☆☆☆

4 years ago

Worst customer service ever!!! I called yesterday & was told that I could get a full detail. I showed up by 8:30 & was told that I couldn't. They charged me $24 & barely wiped the car down on the inside. I will never come back again. Also, the owner was very rude as well. And they scratched the plastic covering the odometer readings.

Trey's Entrees

★★★★★

5 years ago

I know it doesn't look like much, but this is a highly respectable business. I'm getting my oil changed, and car washed while in Shreveport, on Youree Street. If you come in, ask for Walter, the owner, and tell him hello. He's a great guy, and a hard worker. The ferrari is not my car. Lol

Flatariun Rice (Tara)

★☆☆☆☆

6 months ago

August 8, 2025 around 3:50pm I took my vehicle (bmw 850i) to be washed. I have used this same car wash for over 20 years. As soon as I left the car wash I heard a loud noise coming from my wheel. I pulled over in the parking lot of Super 1 to check the wheel and tire, on the passenger side front my wheel was chipped and the tire was damaged also which explained the sound of the broken belt in the tire. Now it was around 5:15pm and the car wash closes at 5pm. The next day I returned with my husband to the car was and explained what had happened, we spoke with Mario. He stated that he did not think the damage could have taken place there but he would look at the cameras and call my husband afterwards. My husband spoke with Mario again on Wednesday August 13th at which time he said he viewed the cameras and didn't see anything out of place. Either when an employee pulled in or out that rail was hit or the automatic pull damaged my wheel and tire. I inspect my vehicle daily, my wheel was not damaged before visiting there and the tire is only 2 months old. The wheel alone for my vehicle cost over $1200 not including the tire. I am very disappointed and if you run a business and something happens to your customers belongings that they entrusted you with, you should make it right.

Jennifer Dykes

★★★★★

9 months ago

I’ve been going to this place for 20+ years and I just went back after moving out of town. I got the basic wash and it was a phenomenal experience yet again. My SUV hasn’t looked this good in years. The interior is impeccable and they get out all the dog hair in my black carpets. I was seriously impressed. They have such attention to detail with your dash and windows for just a simple basic wash. Def worth the affordable price. 11/10 recommend.

Barbara D.

★★☆☆☆

7 years ago

Disappointed! The interior and exterior were both still dirty. The door panels appeared to not have been touched. I used to come here all the time but quit due to mediocre results. Decided to give another try and just confirmed my decision. The people were nice, but I expected my car to be clean. Paid for ultimate car wash and gave an $8 tip

America Collins

★☆☆☆☆

5 months ago

Got the most expensive detailing, and all of our belongings were put into a clear bag (not the issue) the issue was that one VERY EXPENSIVE item was no longer in our car when we got it back. Yes I know “don’t leave those things in your car” BUT I didn’t know my fiancé went to get the car detailed. And I know 100% that my item was in that car.

Noma Fowler-Sandlin

★★★☆☆

6 months ago

I went there yesterday for an oil change and 50% off a wash. On both their website and sign, the oil change was advertised at $49.95, with a $7 upcharge for Pennzoil. I assumed they had a more reasonable oil on hand. However, when it came time to pay, the Pennzoil had been added without any discussion of it. That, plus an additional charge of $3.18 because I didn't use cash, put this way beyond my budgetary constraints. This may not seem a lot to most people, but I live in a small fixed income. Transparency is best, and expected. Other than that, they did a pretty good job on washing the car.

Jasmin Johnson

★★★★★

2 years ago

The employees did a great job cleaning my vehicle. The manager was witty and nice, and the ambiance invites you to engage in the process. They take pride in what they do, and I appreciate the way they do business.

ericturnerpd turner

★☆☆☆☆

Edited a year ago

I dont mind paying for a service, I don't even mind what it costs if I want the service I get it. This is my second and last time to use this place. For 100$ your telling me they can't clean the inside of a vehicle any better? You should have a manager look at these vehicles before you turn them back over to customers and if you do have one, you should fire him. RIDICULOUS! Update: Response to the Establishment Owner. - Sir I have a Ford F350 dually, your people were asked the cost to hand wash and clean and wipe down the driver & passenger side and told not to worry about the rear seat area. I was given a price of $100.00. So more than 3 times your most expensive service, again I didn't mind since I wanted it done. The guy was told my expectations. The service took an hour, I should not have to come out and inspect YOUR work no matter if you have a sign or not, I'm not offering a service, im paying for a service. You or a supervisor should inspect your employees work, period. If you can look at the pictures provided and tell me it's a good job you may need glasses.