About Business
For professional Car Wash care and premium detailing in Valley, AL, Open ⋅ Closes 7 PM, look no further than the experts at Rich's Car Wash - Valley. Their team excels at delivering top-tier results for Car wash and related Car Wash needs with modern equipment. Their customer-centric approach has earned them an impressive 4.0/5 rating based on 77 pieces of genuine feedback. They have become an integral part of the Valley, AL community, known for their dedication to excellence in the local Car Wash sector. For those looking for the best Car Wash experience in Open ⋅ Closes 7 PM, Rich's Car Wash - Valley is ready to assist with your next wash or detailing project.
Google Reviews
Bettye Trammell

★
☆☆☆☆
3 years ago
Yesterday was tire was going flat while going through the car wash. I had to blow my horn to alert the team that my car was stalling. I immediately had to go to Walmart to have my tire repaired. I noticed that my car was not clean and I called & spoke with the manager (Nieves?). There was a lot of back and forth, not to mention that I told him that I have my receipt. Also he continues to tell me that I should have let him know before leaving. Not paying attention to the fact that I continued to tell him that my tire was flat. I asked him "is this yes or no" and he told me that I could bring my car back. When I got back and signaled for help. He said the exact same thing as he had said previously. I was frustrated beyond words by his lack of understanding. In that moment Rich's lost all of my business. I asked for management on the initial call & he's the one who represents the company. Insensitive not to mention I noticed him as he's directing car in the lineup he's using his middle finger. Insidious indeed!
Heidi Britnell

★★★★★
4 years ago
EXCELLENT!!! After encountering Rich’s, I don’t think I will ever be able to use another car wash! The mat cleaner is absolutely amazing, and the best I’ve ever used! Great suction of vacuum’s too!
John Henderson

★
☆☆☆☆
2 years ago
I was there yesterday afternoon and witnessed a horror. Apparently a customer accidentally bumped into another customers car. The first customer was talking to one of the employees and that employee got in the face and started yelling at the older gentleman. This man is about 60 years old. I could tell he was terrified. I know of him but went to school with his brother. I called his brother and got his phone number and called him. He was pretty shaken up. That employee is a bully. Another customer had to step in and get the employee away from that gentleman. I told him I would be a witness if he needed me.
Kaya Hadaway

★
☆☆☆☆
4 years ago
Had been warned not to come here due to the car wash giving vehicles scratches. Gave them the benefit of the doubt on our new vehicle and they tore up our hood with deep gashes. Made a incident report and he tried to blame our dealership saying they were already there before the car wash when I clearly have pictures just a week before this incident. 0/5 stars would not recommend their wash. If damage is done to your vehicle he will not do anything about it. Get a wash at your own risk.
Taron Lewis

★★
☆☆☆
9 months ago
Bug prep water is always dirty needs to be changed out several times a day in my opinion. Other than that overall experience usually is well.
Zm_ mobe

★★★★
☆
2 years ago
I’m not 100% sure it was the car wash or not but something left scratches all down the side of my 1993 bronco and I have never noticed it until the day I got the truck washed. I got in contact with Mr.Jason from corporate and he was nice enough to come all the way from mobile and wax and polish the side of my truck and the scratches came out!
William Slade

★★★
☆☆
a year ago
Been a member since they allowed and have never gotten any smell good things!! They also should offer the wand spray bug cleaner at the big drums to the right when you pull in to the Bug cleaner brush
Tina Yates

★★★★★
3 years ago
Today was my second time to use my membership at Rick’s Car Wash in Valley, Al Their service is outstanding!!! The car wash is great, the staff is very helpful and so nice!! I was unable to do the inside of my car due to back problems and Michael Pester did it for me with smile on his face and did an excellent job with the Matt’s and vacuuming the interior!! They are the best !!!!!!!!!!
Ariel Holloway

★★★
☆☆
a year ago
Very good carwash. Guaranteed to get your car shiny and looking new. However I question where the scratches on my car came from that I could have sworn weren't there before I went through. I see it's a common complaint in reviews too
Tiffany Young

★
☆☆☆☆
a year ago
Went in yesterday paid $20 and car isn't even clean at all. There out of air freshener till January. The guy at kiosk was very unprofessional. I showed them my car afterwards and the guy literally said you can pay for a new wash. Will not be back.....
Dave (Dave)

★★★★
☆
5 months ago
I like almost everything about it but I hate when some of the patrons play loud music. There’s signs that clearly say no loud music. I guess they can’t read.
P Byer

★★★
☆☆
2 months ago
The wash was pretty decent. However, neither of the vacuums that I tried worked.
Chriteria M

★
☆☆☆☆
9 months ago
They allowed me to pay my money and as soon as I finish the wash and pulled in to vacuum. They turned the vacuum off! They said they were close but why allow me to pay if you can't provide full service! The customer service was awful!! They workers were very rude and nasty because they wanted to leave. If this is your policy, start taking your last customer 30 mins prior to closing so that they receive full service.
William Clark

★
☆☆☆☆
2 months ago
Drive through is horrible. Still had dirt all over, soap didn’t wash off the windshield.
Angie McDaniel

★★★
☆☆
2 months ago
Unfortunately the car wash actually does not clean even my windshield both in the first roller and the last barely touched my windshield at all and the vacuum leaked and the continued to Pop off and leak when replaced- I have s monthly membership & feel ownership should keep the maintenance of the equipment current / im leaving today still with thd lines from my windshield wipers from the last rain
Tom

★★★★★
2 months ago
Good car wash for the price. The self-serve vacuums were included and worked well.
Jason

★
☆☆☆☆
6 months ago
I'm so tired of going to these car wash places because the brushes you use before going into the car wash always look like they have been used to scrub concrete. And the water is ALWAYS nasty without any soap suds. Just mudding water. I have pictures to prove it. But you don't give us that option. I know why!!
Rob Ewing

★★★★★
5 months ago
My membership that Ricch‘s on one of my cards and I did so as a gentleman about the different packages because they seem to have some new pricing going along and the gentleman helped me out. I believe his name was Wendell or yeah I think that was his name W, and he was certainly so nice and so helpful. The other thing is is when I got through and I was emptying out some trash and vacuuming out my car then I noticed that you know my driver side wheels did not have any tire Schine applied to them and I got that membership. I went inside and spoke with the Jeremy just spoke with and he said hey no problem. I’ll be out there in manually plan it for you. I’m sorry we’re gonna check our machines just to ensure that they’re performing optimally. So very nice shows up right out there two minutes later help and says hey house it looks so nice. It looks great thank you so much. Wish him a good day and said God bless and then you know I had a great customer experience there and when I notified them, they immediately rectified the situation but going out and doing the tire shine manually sounds not like a big thing, but it was a great chance for them to show off their services and and they did and I just wanted to leave you a review and say good job. He kept me as a customer. Thank you.
Hotrod

★★★★
☆
3 months ago
Wash your car before hand this is a really good chase clean. Or run it twice. Watch what type of wheels yah got and the coating. I dont get no swirls or nothing. But each car is set different for the Clarence of all the brushes so that changes things
Clue Wyatt

★
☆☆☆☆
Edited 9 months ago
Well paint correction only cost me 1500.00 yall be aware of the fine scratches the brushes cause. Not blaming these guys but 1500 in damage was crazy. Lesson learned.