Rainstorm Car Wash

Cherylynn Barnhill

★☆☆☆☆

3 years ago

I used to use this carwash until the conveyor belt system pushed my vehicle into another vehicle and not only did they not pay for the damage done to my vehicle which by all their standards was not under what they say they do not cover. They continued to charge my account for service I was not using and when I asked for my money back they told me no and said they would just stop charging my card from there on out. I do not recommend this service.

George Smith

★★★☆☆

4 years ago

Customer service was good.. I go there alot regular customer for the car wash and vacuum. Today I went to Rainstorm for first time for their pet wash, the price i liked. Washed two 🐕 's. Only problem i seen was that my 🐕's were shivering from the cold water. The price i liked but if I'm paying for it, they should feel comfortable. Would u take cold shower and be comfortable?

Kari Butler

★☆☆☆☆

2 years ago

Very turbulent automatic wash, knocked my front license plate half way off; had to buy screws to replace. All of that and my truck wasn't even cleaned thoroughly for the highest "deal" they have. Still had dirt and smears where there shouldnt have been. I was offered a free wash or coupon deal vs the refund I asked for. Did not and will not go back as I wasn't willing to risk it this time getting a ding or worse! Do not recommend.

Esther J

★☆☆☆☆

9 years ago

I wish I could give this place 0 stars. On 6/16, my mom took my car to the Allen Road location and found my tail light dangling by the wiring harness upon exiting the car wash. The car wash cracked and broke the plastic housing around my tail light and therefore was not able to be repaired. I now need a replacement. We were told the manager was contacting the owner for a resolution and would get back to us within a day or two. On 6/23, we returned and asked for the manager, however he was conveniently not there. Today is nearly 2 weeks after the incident and we still have not heard back from this business. In the meantime, I did my research by asking around to some of the nearby dealerships. My Ford dealership on Pioneer Parkway advised me that their car wash uses an excessive amount of water pressure and gets too close to the vehicle. After reading through the comments, I am inclined to believe that the negative reviews are not coincidence. Please avoid this car wash at all costs. Just pay a few extra bucks to go to a reputable place. Your car will thank you.

Jake Hagerdorn

★☆☆☆☆

Edited 11 months ago

Worst puppy wash station... like what's the point when they are always locked. When u finally get them unlocked, the money collector doesn't accept any dollars, 5s 10s or 20s. Don't waste your time!

John W falardeau III

★★☆☆☆

3 years ago

Car wash is very unpredictable. Sometimes all the brushes work and spin as they should most of the time not. Sometimes your vehicle gets soaked in soap and water and sometimes it gets ran through dry. Last time this happened I went in and complained and there only solution was to run it again. It's funny because after I complained I got the best wash that my truck has ever seen. All brushes worked all soap wan wax dispensers worked. It's like the operator has control of what settings are used in the carwash and they are purposely turning down the wash. I wish another nearby wash could accommodate my truck but there are none around.

greg minton

★★☆☆☆

a year ago

I was not impressed. The employees never resprayed the bugs. The tire coating was all down the side of my truck. Still had bugs everywhere. I might try one more time. If same results I'll goto club car wash.

Lindsey Marshall

★☆☆☆☆

Edited a year ago

Absolutely terrible car wash. The scrubbers didn't touch my car. The attendant didn't pre rinse. I still have bird poop on my window. And the "spot free" rinse isn't very spot free. I'm glad I didn't. Sign up for the membership

Becky Nourie

★★☆☆☆

3 years ago

Love the washing part of the car wash plus the vacuums. However, their location near Meijer in Bloomington/Normal does not dry the car. Unless I get a rag and hand dry the entire car it is water spotted until the next time I drive through. When I enrolled in one of their plans there was a drying unit at the end of the car wash that actually dried the car. Others have told one of their other locations does a better job. That is great, but I am not willing to waste the gas to drive to the other side of town. May need to cancel membership and look for a car wash that does a better job.

Barb L

★★★★★

3 years ago

Love this car wash. First drive through wash that thoroughly gets the waxing and drying down. I like the way rain beads down my windshield so I know they are using product and not just something watered down. Would recommend. I don’t detail my car any more.

Jerry Schadt

★☆☆☆☆

5 years ago

For the kind of money you spend for a car wash you would think your car would be close to being clean but it isn't. My whole front end and mirrors were so full of bugs it didn't even look like it went through the car wash. They don't pressure spray at the beginning of the wash to start the soaking process. About a half hour after the car wash I went to the hatch and there was a big scratch plus a chip on the hatch, not good!!! I know the scratch is hard to see but you should be able to if you blow it up. Don't think I will be going back there.

Trish Jenkins

★★★★☆

9 months ago

It's quick, clean, and shining . I take make new van here all the time, the work vehicles too. Staff is friendly and very helpful. I will keep going back. I would have given 5 stars, but the vacuum cleaning nozzles need to get cleaned often.

John Waldman

★★★★☆

2 months ago

Good location, $10 wash and quick

Tiger.3.0

★★★☆☆

Edited 3 weeks ago

Wash is great most staffs helpful but a couple theirs one girl thats always on her phone screaming and cussing and a kid looks young always sitting making his coworker do everything..edited that one lady that was always on her phone was in the dumpster area smoking pot I saw her go in and smelt it from my car vacuuming

Bhushan J Gowda

★★★★★

7 years ago

The car wash is simply great. It does what it is supposed to. Was a little skeptical about this car wash since I have a convertible with soft top but was impressed after the first wash. Took the fast pass which is a better option instead of a single wash. The free vacuums are powerful and they even have the carpet and mat cleaner. This is my go to car wash going ahead.

Jessamarie Casey

★☆☆☆☆

2 months ago

I visited the dog wash station here and had to stop immediately due to severe safety concerns. The water temperature was dangerously high. hot enough to leave my skin red and irritated. Worse yet, the metal components of the station heated up to a point where they were painful to touch. When I brought this to the staff's attention, the response was incredibly dismissive. I was told, "Yeah, it has problems," with no offer of a resolution or an apology. I was unable to finish my dog’s bath because I was worried about them getting burned.

Does It Really Matter

★★★★★

5 months ago

When the staff is available, they're helpful. Choose this place over others because I'm able to scrub my bumper down before going thru the automatic car wash. Plus free vacuums, glass cleaner, and towels.