Rainstorm Car Wash

Roy DeBolt

★★★★☆

2 years ago

They do a good job washing my car. I am however, disappointed they will no longer pressure wash my fitted hard floor mats though.

Betsy Hietala

★★★★★

7 years ago

I have been visiting family in Peoria most of this month. Having my Standard Poodle with, he was in need of a good bath and brush. True Blue Car / Pet wash was my first choice. It was clean and a great price. Infact I've made 2 visits. The staff is top notch too! Thank You True Blue.

Precious Levi

★☆☆☆☆

3 years ago

The hourly employees were fine but the assistant manager and owner takes the customer for granted they are rude the owner hung up on me because I asked him to remove the sticker from my window. He then went on to tell me that he is on vacation so I can go to the store and do it myself. The assistant sits in the office in air why we sat at the door for at least 10 minutes before she came out to let us in that happened more than once that was my reason for canceling but to know that. The owner was ok with being mad at the customer for the service the assistant manager gave. Rainstorm should be ashamed to treat customers that way.

mattdavidpiatt

★☆☆☆☆

5 years ago

The wash itself wasn't bad for a 16 dollar service. But before I paid cash, I tried to use my card twice both times it said it couldn't read my card (which is brand new) then after paying cash I got through. No big deal. Then today two days later, I get a charge for 29 dollars on my bank statement. One out or Five stars for scamming me out of money.

Connie Owens

★☆☆☆☆

Edited 4 years ago

1/3 of the vacuums were not working at all...another 4 barely worked b/c they were clogged. The employee directing you into the wash was on his phone and I couldn't tell if he was directing me or not till he yelled at me to "come on". This place has really gone downhill!

Lukas D

★★★★☆

Edited 7 years ago

Car wash side is great! Fantastic features and many wash options. If you plan to use the dog wash just go to the one at Farmington and Sterling. The water pressure is better, it doesn't cost 7 dollars to start the wash, and you get a blow dryer so your dog doesn't get into your car soaked. Kinda seems silly there is no blow dryer at such a new facility. Will not use dog wash again.

Yvonnee Yates

★☆☆☆☆

4 years ago

Whatever you do, DO NOT sign up for a membership at any of their car washes. I had a membership for a few months and decided to cancel because the vacuums barely work at this location. So I went in and canceled a week before my scheduled payment, checked my card this morning and they charged me so I went in and asked them why they still charged me and the woman didn’t do anything to rectify the situation at all. Told me I could wash for another month and she would email me proof that I canceled. I DONT WANT TO WASH FOR ANOTHER MONTH that was the whole point of me canceling. So now my card has been charged, they will not refund me and I’m stuck with a membership I don’t want for another month. I will never use this car wash again and I don’t recommend them to anyone. If I could give them ZERO stars I definitely would.

Donise Chrisman

★☆☆☆☆

7 years ago

Not Acceptable!!! I didn't have a good feeling when the carwash changed owners? Did they really or was the good thing a scam from the beginning. I was offered a package wash for a month and thought I would try it once. No one told me that it was a automatic withdrawal from my account each month. December is not the month to be getting surprise withdrawals from your account. You should give us the option of renewing the offer. I also purchased a $16 wash and only getting a $6 value. Shame on you! Peoria has enough corruption.

L Tru

★☆☆☆☆

Edited a year ago

Worst vacuums ever. I might as well have used a uncharged dustbuster and gotten more suction. Edit 3/28/24 They replaced their hoses and attachments. It is way better than before. Thank you for listening!

Richard I Parlier

★★☆☆☆

10 months ago

The location off Knoxville Avenue. Make sure you have a towel to wipe down your vehicle the blow dryer doesn't work as well as other locations in Peoria, Illinois

Jeff Eberle

★★★★★

2 years ago

Stopped in today to get the $25 top of the line, ceramic polish something or another wash. It’s $40 if you want that same top tier wash for 30 days with unlimited washes. The attendant told me that they were running a $9.99 per month special for that same unlimited wash for two months. She didn’t have to tell me that, so kudos to her. 1st wash was great. I’ll for sure get my moneys worth out of this deal. I’ll just have to remember to cancel auto pay by day 60.

David Vazquez

★☆☆☆☆

a year ago

I do not recommend coming here. On two separate occasions I have came to get a car wash but there was no one to attend me while driving into the car wash. I honked several times before going in but no one came out. I waited about 15min before someone pulled up behind me and then a female came out of the back room to assist my vehicle. I was there on 11/15 @12pm.

LeRoy Smith Smith

★★★★★

5 years ago

Cheap affordable monthly car wash rates in the 309 , The staff is very friendly , and helpful if assistance is needed.

David Little

★★★★★

6 years ago

I know it’s not a photo of the car wash itself, but of my van after going through. I pay for the monthly subscription and drive through every time I’m in the area. For my business it’s a no-brainer expense to have our vehicles looking presentable every time we show up to a meeting with a customer. Well done True Blue, keep it up!

Cat

★☆☆☆☆

6 months ago

I usually have a decent experience coming to the location on Knoxville Ave. I actually prefer this location; however after this most recent experience I won’t be coming back and will do my business elsewhere. When I pulled up to decide which option I wanted to go with, the gentleman came up, agitated. So agitated that it raised my anxiety. He was on the phone arguing with a woman. He told her to hold on and very excitedly began to choose the option for me while keying the screen. I told him I hadn’t decided on an option, that I would handle it, and to go back to his phone call. I didn’t require his assistance, nor did I ask. After telling him which one I wanted, he selected the option, took my card, and paid. Then anxiously tapped the screen to get the receipt while continuing to tell his call to hold on. His anxiety and agitation was very unprofessional. I’ll also note, this is the same man that gave me pause on a prior experience when he said that the machine was being “regarded” when it wasn’t processing the payment in a timely manner. Out of multiple options to wash your car in Peoria, choose another option.

Demetria Howard

★☆☆☆☆

7 months ago

There was literally no water coming out half the car wash that was ridiculous for $12! Pick another car wash!

Benjamin Ortiz

★☆☆☆☆

2 months ago

I've had the membership for two years, but I'm seriously considering canceling it due to very poor management at this specific location. The employees are never where they're supposed to be to direct and assist you, and the car wash never works properly; either they don't have enough soap or it doesn't rinse the car properly!