Premiere Auto Sports

Anonymous User

★★★★★

2 years ago

Nice designs done by the Detailers, very impressed with the work done here! I have never seen someone do lines in carpet like this before.

April Warner

★☆☆☆☆

2 years ago

Update on prior review. Peter Kouch, service advisor contacted me via email and said he would send a check for $804.68. NO CHECK HAS BEEN SENT. This is a very dishonest company and I would not recommend doing business with them. Response from Premiere Auto: Considering all of the variables involved with both of us in this situation, I honestly feel it is unfortunate that you feel your experience with us has deemed a negative Google review from you and that you’ve elected to not remain a customer with us. Because of this, while our standard policy states that we do not accept returns on any special order item, I spoke to my manager and he has agreed to refund you for the full parts amount which is a grand total $804.68 that covers the rotors and pads that we ordered for you. Please let me know if this works for you and if you prefer to pick up a check from our facility or if you prefer to have us mail it to you instead. Update on business response. Peter is a very dishonest, deceitful business man. He has lied about the issues to save the company's good will. Customers will see through this. I had my vehicle initially checked by my dealer, Ed Martin. They confirmed the roders are warped and need to be replaced. Peter said he would drive my vehicle to confirm there is an issue. He never did and has continued to lie. He charged me $125 to check the issue in addition. If this business was a fair company they would have refunded my money as said in writing. They never planned to do so. I don't have the parts and can't take these parts to another auto shop due to their insurance liabilities. You must install the businesses parts where they are purchased. I don't have access to a mechanic. My father is deceased and as I have found out with this incompetent and dishonest business, you can't trust them and you find out their true intentions during the time of their workmanship. They have proved they are not of their word and want to take advantage of their customers. This isn't the way to build your business. Customers beware!!!! Make sure you know the business before paying any amount upfront. The work should be performed prior to your payment. Didn't happen and they probably would have damaged my vehicle or perhaps not applied the new roders, assuming I wouldn't know the difference..... Very dishonest businessmen and now I know why Peter wouldn't allow me to speak to the owner. Red flag!!!!

Terry Tubbs II

★★★★★

2 years ago

I have always had my Challenger detailed and serviced here. One thing I know for sure is the service team was able to diagnose a boost related issue I had been fighting all season from drag racing. I was able to get my car in for a diagnosis, and their technician was able to figure out the issue within their hour of diag. I then ordered the correct parts and rescheduled for my appointment later on when the parts arrived. High quality service by far. I appreciate the Premiere Team.

Sebastian Perkins

★★★★★

2 years ago

Late 2017 I was in search of a shop that was/is a all in one shop with good customer interaction and haven’t looked back since. John runs the shop exactly how he would want himself to be interacted with if rolls were the other way around and the crew and him are family to me at this point. From something as simple as a quick wash to a very intensive full build they can do it all and do it all the right way no corners cut. Always recommended for any automotive needs.

April Warner

★☆☆☆☆

2 years ago

I was given this auto sports shop name by a competent mechanics shop for detailed rotor/brake work. Unfortunately, my expectations were not met by their unprofessionalism and dishonesty. I was told brake rotors & pads would be ordered and available within a week and car would be serviced the same day. Didn't happen. Parts cost $930 and took two weeks to arrive. Labor is $400+ in addition. Scheduling was impossible and they wanted to keep my vehicle for two days. It takes approximately 4 hours to install. They were dishonest and insincere in their business professionalism. Now, I am out the funds and I don't want to see this happen to anyone else.

Josh Trautmann

★★★★★

a year ago

John and his crew are top notch. I'm so happy I was able to find this shop and will absolutely be a lifetime customer. My experience couldn't have been better. If you're looking to have some high quality work done, give these guys a shot. I definitely don't regret it.

Larry Bronson

★★★★★

5 years ago

Peter and his team did a fantastic job. My paint really pops now. Their communication was also fantastic. I will be back.

Adam Welsh

★★★★★

a year ago

I took my Miata here for a brake diagnostic and was treated really well. The team took multiple looks at my car and didn't try to sell me some unnecessary parts. I really appreciated their approach and if anything felt like I may have wasted some of their time. Would definitely recommend and go back. It seemed like given the projects they take on, these mechanics really know their stuff.

Dave Barnett

★★★★★

5 years ago

This is a great shop. We needed the rear fenders rolled/pulled on a Lincoln Mark VIII to clear 285/30ZR20 tires. Premier did the job while I waited and created the desired fender clearance without damaging the paint. The team was friendly and professional and the price was very reasonable. We will be sending more jobs to Premiere and recommend their work highly.

Christine Kouch

★★★★★

Edited 2 years ago

Really great customer service. Even through all of strikes that have been going on, it was hard for me to get parts for my overland build that I am doing on my new 4Runner. Sometimes it hard to justify buying parts on my own but Premiere made purchasing parts easy and also convenient. I ended up getting some OEM TRD PRO style wheels for my new 2023 4Runner. I did not like the factory wheels and tires that came on my truck for this model year. I was able to get my wheels mounted, balance, and installed all in house. Would definitely recommend Premiere for Toyota truck modifications! I will be coming back soon to get my truck finished with them. Now I can pull my boat with ease with my upgraded tires and not those small OEM wheels and tires I had.

Casey Fellers

★★★★★

5 years ago

Great customer service. I've dealt with them other times but this last time I came to them for a detail. They were offering 20% off so I got a detail with a ceramic coating. I dropped the car off at 3 in the afternoon and I was already impressed that they were able to get it at the time they close at 6pm. They ended up getting it done even quicker at about 5. They did an amazing job on the detail as well. Would definitely recommend them for any detail, repair or performance needs.

Aldrin Natividad

★★★★★

2 years ago

Brought my 2004 STI here for a major repair along with a few upgrades. Honestly cannot say enough good things about Premiere! Everyone who works here is awesome and super welcoming. Specifically have to call out Pete and Kaden here as I worked with them a ton over the course of my project. I appreciate Pete's ability to keep me updated on the project and relay well thought out and concise information to me over the phone. I've had bouts of anxiety before waiting on updates over long periods of time at other shops, but Pete always kept me well updated over the course of the project and he was always very honest about where they are and what the timeline looks like. He did an amazing job facilitating this project and I appreciate his great communication skills. Kaden was very professional in telling me what happened to my vehicle and detailing everything that needs to be done, as well as recommending other replacement and upgrades that made perfect sense along the way. He was very patient with my coming to the shop like it's a day care to check on the car and the progress and just generally talk about the project and what could be done. When we decided to frankenstein a bunch of different year STI's parts together, he made it all look and work as if it were OEM right out of the factory, or honestly even better. I've had bad experiences with shops of all sizes ranging from giant corpos like Firestone to smaller independent shops, but Premiere and it's staff has definitely restored my faith in automotive shops.

Javan Horwitz

★★★★★

9 years ago

Krag, John, Tanner and crew took my pretty cool car and turned it into a work of art. It is obvious they love what they do. Workmanship was professional. Turn around time was quick. They are very honest and prices are reasonable. I will definitely be doing more mods here, as well as bringing in my other cars. Do business here and you will be happy with the results.

Bryan Griman

★★★★★

10 months ago

Recently, I had a mechanical correction made to my Toyota Corolla. I had the rear suspension reinstalled. Before coming to Premiere Auto Sports, my car was making a really loud sound, and now it drives very smoothly. I 100% recommend this auto shop and I will return for future projects. I think my mechanic's name was John, and he did a great job.

Monte is Gaming

★★★★★

6 months ago

10/10 Service with Premiere Auto Sports. Called a few shops to see if they would work on my 1995 Honda Acty, nobody wants to touch it because it's from Japan. Called Premiere and spoke with John and he was delighted to have a Kei truck come in, my issue was no start after I did a carb rebuild. So Kaden did a diagnostic and determined I needed a new distributor after doing some test benches with mine. This shop allows me to bring in ( or have shipped to them ) my own sourced parts, which was very convenient. John and Kaden both have great communication, loved my experience with this shop, and I will from now on ONLY use this shop for work that I cannot perform myself. I wanted to wait a couple weeks after getting my truck back before leaving my review to test out how well their work is and it runs even better than when I dropped it off. Thank you both again!

Sari Conder

★★★★★

5 months ago

Contacted Premiere Auto Sports after researching places to get a spoiler and wheels installed. They did a great job on my wheels and spoiler. John and his team are amazing, you won’t be disappointed.

Kyle Dugger

★★★★★

3 months ago

I am protective and particular about my WRX and do as much myself as I can, but when it came to dropping my transmission for a clutch install and some other maintenance while it was out, it was too big of a job for me at home. I am so thankful for the referral to John and premiere. They communicated super well, scheduled me quickly, and did amazing work for a very reasonable rate. My car is like a new car. I’ve been over it with a fine tooth comb and they treated her with love and care. I am very thankful for them and would recommend them for anything but especially if you have a subie.