Google Reviews
Lee Pike
★
☆☆☆☆
a year ago
I'm very disappointed because I'm a new resident of Moorpark and I so wanted to find a good car wash but unfortunately this is not it. My mom brought my late father's Corvette in for a detail and the job they did was okay. It's had some spots which I was a little disappointed with, but okay. The problem came when I realized that they hadn't closed the trunk all the way when they ran it through the car wash and the back of the car flooded. Once that happened, the amplifier was under 3 in of water and completely destroyed. I went in to give them the opportunity to do the right thing and submit it to their insurance company. But after 3 weeks I still have not heard from the owner. I feel like I gave them a long enough period of time to make this right but they have decided not to contact me. This is unacceptable and will of course be taken to small claims court. Good news for me is that my wife is a lawyer and this won't cost us anything. We have the evidence and it's so obvious that they screwed up. I just wish that they would have done the right thing and actually submitted it to insurance. I'm sure this is not an experience that everyone has, but this is my most recent experience and it is by far below standards. I understand people make mistakes and that's okay but to do it and absolutely refuse to contact me to discuss. It is unacceptable. So for that I would give this zero Stars if I could. If you do bring your car to this place just make sure that they actually do what they said they're going to do and not screw up and leave your tailgate open and ruin something in your car. I'm so disappointed because I really wanted to like this place and unfortunately with this I will never return. It cost me over $2000 worth of damages FYI.
Stephen Bivins
★★★★★
2 years ago
10/10 will come here again and tell my friends about this place. I got the showroom shine with carpet cleaning. The owner gave me a complimentary donut and came out with me to make sure the car was to my expectations. They even cleaned the gas cap. Everyone was so professional and courteous, beats out a lot of other local car wash spots.
Deke
★★★★★
a year ago
Best car wash I've experienced. All hand wash. No mechanical brushes. Great attention given to details. Employees seem very happy here. Co-owner is always on site and happy to help if needed. All for the same price as the others.
Belen Govea
★★★★★
a year ago
Came here first time ever came first impression is a very well run establishment. I have a big truck considering I only paid like 34 to get the outside and inside wash and wipe down is a really good price already for me. It saves me a hassle from doing it at home it was done less than 20 minutes. It was a very well done job.highly recommend
Jillian Sisney
★
☆☆☆☆
a year ago
I loved this car wash once they reopened. The owner was so nice and my car looked great every time. I went in this past week and had a bad experience. First when my car was done, it looked so dirty still. Nothing was wiped off in my car, there was still dirt all over my suv and mud. I also noticed when I went to tip the guy, that he stole the cash I put in my center console that morning. It was only a few dollars but still. I still gave him $5 and thanked him. When I got home my husband said it didn’t even look like I went to the car wash and then when I told him about the cash, he wasn’t happy. Even though it was a few dollars, you trust the people who are in your car. I already have to grab my son and worry about grabbing my stuff. I don’t want to have to worry about what’s in my center console too.
Rein Keener
★
☆☆☆☆
a year ago
When they first opened, it was excellent. This last time, I took in my car, bird poop still on the back window, dirt spots still on body, mats still dirty, and cupholders still dirty. For $50 I expect that stuff to be cleaned. this car is a less than a year old, no kids, no pets, no parking under trees, etc. Very basic clean job and very disappointed.
Dylan Beckman
★★★★★
a year ago
I searched "best car wash in moorpark" and platinum car wash definitely lived up to that. Very nice and honest hardworking people. They did such a great job and I left smiling. Also I can't believe how fast they finished. Pretty nice waiting room too. Going to recommend them to everyone.
Steven Argueta
★★★★★
a year ago
I was looking for a place to get my car cleaned and I came across this place. It caught my eye since the place is 100% hand wash which is something I would say people prefer over those machines that damage the paint on cars. They did a really great job; nice and shiny. Customer service is great and the prices really surprised me, their most expensive cleaning service which is the one I got costs around $60 so it was not bad at all and I left feeling satisfied how they left my 2012 KIA OPTIMA. Will definitely come back and will recommend the place to whoever I can.
Fish
★★★★★
3 months ago
Only place I trust my car to be washed in Moorpark. Fantastic job every time, great owners and employees.
Gregory Doomanis, MBA
★★★★★
a year ago
My car is immaculate after being detailed at Platinum Car Wash. As the professionals took care of my Mini Cooper S, I visited the shop. The merchandise is really nice. I enjoyed the greeting cards. Many are humorous. I choose a birthday card for my brother. The employees are all nice and professional. I highly recommend Platinum Car Wash.
H H
★★★★★
2 years ago
Arthur and his team at Platinum car wash are my go to, best place to get a hand wash my truck always comes out looking spectacular best clay bar treatment I’ve ever had at a car wash. Definitely recommend this place friendly service and very good people.
Alex Morales
★★★★★
6 months ago
Great customer service and Car wash. They left my car spotless. Made it look brand new. Definitely recommend coming in.
LADS INC
★★★★★
2 years ago
Best carwash in Moorpark Ventura County. Affordable prices, quick service, & quality wash inside & out. Very friendly staff. They even offer monthly packages which I signed up for after my 3rd visit because it only makes sense! You get a bang for your buck and drive your clean car with confidence!
Monique Aaboe
★
☆☆☆☆
11 months ago
I paid for the premium car wash, I was the only car there. They had time to quality check and did not do that. They did offer me a free car wash and to fix it but that is going to take more time out of my schedule. Pictures are from after the car wash.
valeria ramos
★★★★★
a year ago
100% hand wash service did an amazing job! This place pay's attention to details & will leave your car looking brand new! They even buffed out my scratches! 100% recommend I will not be going anywhere else! Great customer service and super clean! They also have a promotion running for monthly memberships only 29.99 for the first month!
Vincent Chavez
★★★★★
2 years ago
I have been living in Denver for the past 2.5 years and have not been able to find a a good car wash. So needless to say when I came out for the holidays I was looking forward to a good ole California wash. I returned to this location as it is now under new ownership. Each one of the two brothers were at the location on my visits. They provided me EXCELLENT customer service. The wash was 100% hand wash, priced well and very detail oriented. I could not be happier with the experience. I am so glad I returned to the location and got my vehicle taken care of there. The new owners have a bright future there. Anyone in the Moorpark, Simi, Westlake, T.O. area should definitely come and visit. Thanks Platinum.
Jeffrey Hirth
★★★★★
9 months ago
I’ve been getting my cars washed here for a couple years now and have always been thrilled with the work. This time I needed some waxing and clay bar work done on my Truck and I could not be happier with the results! Arthur and the team there do an excellent job. Thank you!
Michael Manvelyan
★★★★★
a year ago
A beautiful detail done by the expert car wash staff at Platinum Hand Car Wash. They pay meticulous attention to every nook and cranny of your vehicle. They don’t miss a spot! My car looked brand new after their thorough cleaning. The team was friendly, professional, and efficient. They greeted me with a smile, explained the services, and promptly got to work. No long waits or unnecessary delays. & Thanks for the coffee Arthur!
Michael Atanesian
★★★★★
6 months ago
I had such a great experience at Platinum Car Wash! From the moment I pulled in, the staff was friendly, professional, and clearly committed to providing top-tier service. They took their time and really paid attention to every detail—no shortcuts, no rushed job. My car looked absolutely immaculate when they were done. The exterior had that perfect showroom shine, and the inside was spotless—no crumbs, no dust, and even those hard-to-reach areas were cleaned thoroughly. You can tell they take pride in their work, and it really shows in the results. What stood out the most was how smooth and pleasant the entire experience was. Great customer service, fair pricing, and top-quality work—it’s rare to find all three in one place these days. If you care about your car and want it treated with care and professionalism, I highly recommend Platinum Car Wash. I’ll definitely be coming back!
Slams38 MP
★★★★★
7 months ago
I have been coming here for over a year now and absolutely love this business. They pay attention to the small details and ensure our vehicles are properly cleaned. I have seen the owner come out and inspect cars on several occasions. He has even helped clean cars himself. I have gotten different levels of washing including the clay bar and hand wax. The car looked brand new! The customer service is great and much appreciated, thank you!
