PDF Automotive Repair Inc

Ken Barber

★★★☆☆

8 years ago

This shop has a long lift that accommodates full-size motorhomes. If that's what you have, you might get referred here. They work on a lot of them and seem to know what they're doing. Be careful what you say here because the owner tends to share too much information about his customers to his other customers. He is getting up in years, complains a lot, and might be retired by the time you read this.

Richard Gibson

★★★★★

8 years ago

I am from the Denver area and had a problem with my car in Grand Junction. PDF looked at my car right away, even without a appointment. I was back on the road in just about a hour or less. Great people and great service. Dick Gibson

Melissa Crosby

★★★★★

2 years ago

We brought our Motorhome in to get it fixed we were all set to leave it for the night but they got right to it and we had it back in just a couple of hours 3 other mechanics didn't do the work to figure out what was going on with it. I'm very grateful for their work

David Herrmeyer

★★★★★

8 years ago

Motorhome lost power in the mountains three times at 7,000 ft. elevation with a warning light on. Two places couldn't fix it. We limped to Grand Junction where P.D.F Automotive checked "everything" carefully, knowing we had 11,200 ft elevation to cross to get home. Their help was all I could hope for, and following their advice enabled us to sail down I-70 to Denver with no problem whatever. we couldn't be happier.

Zachary Hansen

★★★★★

3 years ago

Got me in for a Motorhome service right after I called. I liked that they were honest and did not tell me it needed things that it didn't. They said everything looks great and only changed my oil.

Lori Ortner

★★★★★

7 years ago

Our camper was towed to him because we lost power going up hill. They looked at it drove it put the computer reader on it. Nothing was wrong. They think it just got hot from the hills and heat. They were very honest people. They could have easily told us something was wrong fixed it and charged us. I would highly recommend this place.

Ronald Neal

★★★★★

10 years ago

Best motor home repair shop I have found in the neighboring 5 states. Took my home to many repair shops to get repairs on the suspension and after hundreds of dollars and many hours they were only ones to fix it. Similar problem with check engine light and they fixed it when others didn't. Don't mess with other shops in Grand Junction they are waste of money if you need chassis work.

James Curry

★★★★★

8 years ago

These guys are great. I was on the road in Colorado (I'm from New Jersey) when I got a brake light out. Tools are about 2000 miles east so I couldn't change it myself. Stopped at Walmart auto center and got some pip squeak kid telling me it'd be a 2 hour wait to change a brake light. Did a quick google search and found PDF, and from the moment I called Daniel was extremely helpful. They told me to come on in with the bulbs and they'd help me out. No more than 10 minutes later, Jash had the bulb changed quickly and effectively and we were back on the road safely. If you are looking for friendly faces, good quick work, and someone with an actual concern for their customers, then PDF is the place to go.

David Cicle

★★★★☆

6 years ago

Well in the end this os a good shop. Took alittle while to get my Motorhome back bit they are a busy shop and you cant really blame them. When they were able to get to my motorhome they fixed the problem at a very reasonable price. And I did check their work and it was very professional. I do reccomend this Shop and Wes is the man to talk too. Cheers!

Aaron

★☆☆☆☆

4 years ago

Went in because my truck was pouring out antifreeze. Told them I thought it was coming from the heatercore return line. After a full work day and being told they can't find the leak, I was charged $183. They did nothing, couldnt tell me where the leak was, and still charged me 150% the initial diagnostic quote........ The kicker, IT WAS THE HEATER CORE RETURN LINE THAT I TOLD THEM I THOUGHT IT WAS!!!!!!!

James Rudy

★★★★★

8 years ago

Got stuck in the mountains on July 17, 2017 near Vail, Colorado after a check engine light came on and a burning smell coming from engine. After several calls to get a tow truck, Dillon towing can and towed my RV, they recommended PDF to repair my RV. Talked to Daniel and explained situation, he told me to have tow company drop off RV. Told me it would be a couple days before they could look at it. In about a day and half, he had an estimate for me. Daniel and his staff were awesome and had it repaired promptly despite it being a thirteen year old motor home.

Heather Willson

★★★★★

6 years ago

My husband, dog, and I were on our way home from a wedding when we discovered that the wheels seem to me baking noises that they shouldn't be. We called PDF from Green River Utah and talked with Wes and we're able to get in the same morning! Joe (technician) got us in straightaway and back on the road the same day! This shop is lovely! They even liked our dog. it was as if Joey, the dog, was their shop dog for a few hours. Thanks guys for your hard work, great attitude, an amazing customer service!

chris cummings

★★★★★

3 years ago

I don’t think any one could find a more reliable and honest shop in grand junction period. I found Pat’s shop over two years ago in the middle of the great pandemic. Since that time I’ve taken three different cars to him and always get straight answers and excellent service and in today’s world it’s so nice to not have to worry who you can trust. THANK YOU PAT and all his crew.

Charles Wu

★★★★★

8 years ago

My check engine light came on and I plugged in a diagnostic computer telling me that I had an issue with my idle air control valve. I called PDF and asked if I could get a quote to take a look and give me an estimate to repair/fix the part (I was expecting $100-150 all in). When I brought my car in they said they wanted to have a tech to take a look at it first before giving me a quote, so I said fine. After about 45 minutes, they said the problem was most likely with the idle air control valve but they wanted to do additional diagnostics to make sure and that would take another 1-3 hours worth of time, which would cost $90 / hr. At that point, slightly alarmed, I asked them what it would cost to fix the idle air control valve and they quoted me a price of $150 to fix it. However, they also said that since they had spent an hour looking at it already, that I had to pay the $90 for their time doing diagnosis. I find this a bit misleading because I had not been told up front that there would be a diagnostic charge and I already knew what my problem was. From my perspective, I should have been told up front that the diagnosis would cost money so I could make a decision on whether or not to proceed rather than being under the impression that they were looking at what the repair cost would be (especially since I told them upfront what my problem was) I paid the $90 and will be taking my business elsewhere. I am somewhat conflicted leaving this negative review because I found the staff was friendly, helpful and knowledgeable, but ultimately, this poor upfront communication left me with a sense of being *dishonestly taken* in the end. UPDATE: after posting the review, I was immediately contacted by PDF and offered a 100% refund. I declined because the reality here is that while I didn't specifically request it, their technician did spend a significant amount of time diagnosing the issue and being a small business owner myself, I don't want to take advantage of them. We agreed on a diagnosis rate to account for the fact that a miscommunication occurred but also to account for the fact that their technician did spend time looking at my problem. Ultimately, I'm updating this to 5 stars because in life, everyone makes mistakes but how we react / learn / resolve them is, in my opinion, most important and their responsiveness was exceptional. If I'm in town again and have an issue, I will definitely use them again.

Jeff Johnson

★★★★★

8 years ago

Probably the best customer service of any shop I've been to! I had some brake problems on a road trip to Colorado Springs, found these guys and they had me fixed and back on the road the same day. Daniel the service writer addressed every concern I had as if the truck were his own. Pat the owner went out of his way to contact me and make sure everything had worked great the rest of my trip. I wish this shop were in my town, I'd never go anywhere else. More than impressed!

Cami

★★★★★

2 years ago

So grateful for this place! They got me in and fixed within an hour or two, and let me sit with my two crazy dogs in their air conditioned break room. I'm a woman traveling alone with limited knowledge about cars, and they only charged me a half hour of labor. I could have cried. Feels like lately most places will just take you for all you're worth, but these guys treated me fairly. Thank you! The first mechanic I took this problem to just kind of shrugged and changed my fuel filter, which didn't fix the problem. There's no substitute for experience and the guy at PDF has it.

Stephen McKenna

★★★★★

2 years ago

Super knowledgeable staff and counter man! 🤓 Knew exactly how fix my Mercedes diesel sprinter van truck and motorhome repair. This auto shop is super friendly persistent to work with the auto parts suppliers to get parts quickly. They charged me half hour which was fair and wasn’t factored up to a full hour. Honest so I did these drone pictures for them 😊