Google Reviews
Bradley Robison

★★★★★
5 years ago
Marcus was prompt, professional, and very detail oriented...with the way the world is with the “no contact” services, it’s a no brainer to think that your car shouldn’t be priority...
Shannon Brown

★★★
☆☆
3 years ago
It was okay. The seats were not moved or opened, I should say, so there was a great deal of hair and dirt there still. The hatchback glass still had two large smudges on it directly in line with the rear view mirror.
Don Heery

★★★★★
5 years ago
I highly recommend using Ohio Critical Detail. Marcus' attention to detail is the best I have seen. It's better than driving off the show room floor. Cost is reasonable too. I'll be sending additional business to him.
Ryan Miers

★★★★★
2 years ago
Got an interior detail and they did a fantastic job. Car looks brand new. Only took a couple hours and I didn’t even need to leave my home. 10/10 experience
Blake Price

★★★★★
3 years ago
Ohio Critical Detail is in charge of our entire fleet of vehicles, and they do a superb job. The team is gentle with the vehicles, handle hard to reach spots, and go above and beyond every single time. Best company of its kind in Central Ohio, can not recommend them enough!
Donald Gordon

★★★★★
3 years ago
Marcus did an amazing job on my car. He was very professional and very detailed. I am very happy with the detail work that was done to my car. Thanks again Marcus.
Kevin Warren

★★★★★
Edited a year ago
Marcus did an awesome job cleaning both of my cars!!! I will definitely use Ohio Critical Detail for all of my automotive cleaning needs!!!
Mandy Bordi

★★★★★
8 months ago
10/10 service and so nice that they come to your house! My car turned out amazing!
Lori H

★★★★★
4 years ago
I had a problem with the vapor barriers in my car as they were not keeping out the rain. So I had wet carpet that had dried but left a mildew smell that I could not stand. I chose Ohio Critical Detail and I’m so glad I did! He was professional and courteous. I appreciated that he let me know he was in his way. He spent 5 hours and 45 minutes on my tiny car and it looks amazing. The mildew smell is gone and there’s a fabric pattern on my car seats that I forgot was there LOL. Call them, you were not be disappointed!
Leigh Guest

★★★★★
3 years ago
Marcus is awesome. Just left our house after detailing two of our SUV’s. They look brand new. We will definitely remain loyal to this business!
Marie Pascale Maignan

★★★★★
3 years ago
I'm very pleased with the service I received. The inside of my car is brand sparking new. I would definitely this company to anyone. Thank you Marcus for taking good care of my car. You did a excellent job!!
Garrett Shannon

★★★★★
4 years ago
Marcus detailed two of our cars and they look absolutely fantastic. The mobile service gets it done right in your driveway. I've been rough on my interior, and it looks better than when I drove off the lot. Highly recommend his meticulous detailing service.
Elina St Clair

★★★★★
3 years ago
A very professional company! My vehicle’s interior was in urgent need of detailing and Marcus did a very thorough and excellent job. The end result exceeded my expectations. I highly recommend this company and will definitely use their services again in the future.
Lee Ng

★★★★★
a year ago
Marcus did a wonderful job cleaning the interior of my dad's car. He even cleaned the exterior windows. He took over 4 hours to do a small caerr and made sure it looked and smelled great! He was late arriving but I told him we were in no hurry and he kept us posted as to his arrival time. I would definitely recommend him if you are not on a tight schedule!
Erin Carter

★★★★★
4 months ago
Easy to book, here the next day, amazing work! I def recommend! Thank you very much!
Monica Fannin

★
☆☆☆☆
5 months ago
Scheduled appointment for 9am and didn't hear from them when they were late. I called in and they said that they would arrive soon but didn't call or show up. Don't waste your time.
Alfred Foster

★★★★★
3 months ago
They did a great job on my kids Honda. I will definitely call again for their services.
Lauren Hawkinson

★★★★★
8 months ago
Marcus did such an amazing job detailing the interior of my car!! It looks like it’s brand new and smells so fresh. Their services are to a high standard of quality and I would highly recommend them.
Felecia

★★★
☆☆
2 years ago
I am disappointed with the Elite detailing service. I scheduled the appointment for 3:00 PM on June 18th. Marcus texted me at 2:44 PM to say he would be at my house in 30 minutes. He texted me again 23 minutes later to ask if we were still good for today. I responded that we were, and he arrived at 3:50 PM. When he finished detailing, he claimed to have used a clay bar treatment on the exterior of my vehicle. However, there were still bugs on the front hood and bumper, water spots, and a gritty feel to the body. When we asked Marcus about the bugs, he said they wouldn't come off, and it would cost extra to use another cleaning solution. We then used our clay bar pressing lightly to check his claims, and it was clear that he had not used a clay bar on the front of the vehicle. The clay bar we used had black dirt marks, and the bug and gritty texture was. The top of the Acadia was wet, and Marcus admitted he forgot to dry it. We then moved on to the interior of the vehicle. Marcus stated that he had cleaned EVERYTHING, but this was not the case. We opened the hatch. I was dirty. Marcus stated he for got to clean the hatch and asked if we wanted him to vacuumed it. The back (3rd-row area) was not wiped down, and the carpet was not vacuumed. There was a Gatorade bottle and bottled water under the back seat. I am very disappointed with the service I received. I paid $332.65 for Elite detailing and received an average cleaning, at best. I emailed the company with pictures and a detailed email (this is only some of the picture we took). They did not respond to my email. I chose this company based on the star rating and reviews. I would not recommend this service.
Dani

★★★★★
3 years ago
I want to start by saying that Marcus has already made my car look 1000x better than the previous detail company I scheduled at the beginning of the year (which rhymes with Ross) and took his time! I am very happy with this service and I will definitely be rescheduling for my work truck soon. Thank you again for your hard work!