Nascar Car Wash

Moe Gazafroudi

★☆☆☆☆

6 months ago

They changed me for a vacuum after I was done with the car wash without notice, and then instead of $2, my card was charged $4.95. Avoid

Amanda T

★★★★★

8 months ago

Nice lady helped us out with our rental car on 7/6/25 @ 9:45am she was kind even though she was having a rough day. We used the self serve car wash. Thanks! Btw it’s called Keywest Auto Spa now not Nascar Car Wash.

William Howerton

★☆☆☆☆

Edited 5 years ago

Yesterday (3/7/2020) was the second time I have been through the automated side and I am very disappointed. It completely missed the front of my truck and scratched up the tailgate. Also, paid for tire shine and it only washed and shined 3 1/2 of my tires. Update 12/30/2020 It has now been close to 10 months since I have contacted them. I was told they were going to review camera's and call me back to discuss repairs. I have not recieved even ONE call back. Multiple other calls have been attempted, but no response.

C.S. Burns

★★★★★

9 months ago

Excellent car wash. Everything has been recently updated, though the car wash has been around for a while. I used to go to the Camby car wash, but try this one out when the can be car wash was closed for no good reason. I changed my monthly membership immediately. Yes, Camby has free vacuum cleaners, and you have to pay at Nascar. But the trade is well worth the better car wash.

Laurence La Roux

★★☆☆☆

a year ago

The manager there now seems to care and the employees do their job. However I feel sorry for the people that manage this place because they obtained a disaster of a car wash all because of one manager who let the place go to crap and now the new company Key West doesn't even take care of it, they just replaced or repaired the dropdown wheel that cleans the front of your hood windshield top of your car. The lower spinner, brushes don't spin at all. The place is actually just a rip-off. You pay $17 for a good wash and you get out and your car's still dirty. The tire shine never works the brushes, run, but there's never fluid in it. It's a joke. They have a line of cars, they could make tons and tons and tons of actual legit money. But nobody will put the time or effort in money into making sure it all works correctly. It's honestly sad because when it first opened, it was probably the best car wash on this side of town to go to. Now you're better off washing your car in one of the bays in 0° weather. You would at least get it cleaner😡

Nikki Robinson

★★☆☆☆

3 months ago

Never gets my car clean, EVER. It also stops midway thru several times like it’s stuck. It is cheap though.

Brian Fuller

★☆☆☆☆

3 years ago

Horrible car wash! I signed up for the $38.95 unlimited on 09/30/22 & went through twice & neither time did I get what I paid for & some of the brushes don’t even work & the tire shine is, well a joke unless you like 1/4 of your tires shined not to mention it put scratches on my right front & right rear bumpers & I have a receipt showing I just paid $3k in paint correction on my Bmw so yes it was this car wash that did it. Car looked horrible with dried soap & spots all over both times. I came back today 10/01/22 to talk to someone & cancel my membership & get this taken care of along with a refund & of course no one available again today that can help nor cancel my membership. I work Monday-Friday the days that I guess the owner/manager is here so I’ll just take it up with my bank & file a complaint with the BBB. I’m really surprised that others have not filed a complaint with the BBB because all the reviews state the exact same thing & the owner still has failed to rectify the problems & just keeps taking people’s money which is fraud & a total scam that I will make sure they get called out on‼️ Seriously read the bad reviews because they are 💯 true! It’s not the employees fault, this is on the owner. Seriously fix your car wash & stop ripping off your customers. I talked to your employees both days so cancel my membership asap & refund my card. I’m not driving another 10 miles there again for the 3rd time to take care of this. PC # A-QTMBZFC Car #660 on 09/30/22 Sale# 34049279519 $38.95

Harry Bledsoe

★☆☆☆☆

Edited 2 years ago

Don't go here I went on Aug 31 2023 the tire shine sprayed all over my car I've tried to contact them but the manager is never available they tried to fix it by washing it again didn't work so they took it in one of the bays washed it but it didn't work so now it's labor day weekend and going to be 90 degrees so that's stuff is going to bake on my car I've tried calling going up there and email which comeback as email unknown this place is totally unresponsive.

G Boss

★☆☆☆☆

3 years ago

Going through this wash and my truck got stuck at the end of the wash. It finally started pulling my truck and it smack the side of the building exit with my passenger side mirror and door handle. Luckily I had my mirrors folded in. I have a 2018 F150. It didn't break anything but it scratched my truck really bad. I will never use this car wash again.

Tomika McLaurin

★☆☆☆☆

2 years ago

Attempted to wash my car today and the car ran off the belt. The manager wants to blame me and tell me that I must have tapped my brakes or not had my car in neutral(which it was). Then they tell the police officer that they don’t cover vehicles over 7 years old. That’s cause they know it’s their fault anyway. I did nothing wrong, except go to this car wash.

Andrew Miller

★★★★★

3 years ago

Great self serve wash. Water comes out high pressure and CLEAN! non micro particles. Also the gun switches between things really fast, which is rare for a self serve wash. The bay was clean, and well lit. Could wash your car at midnight! (Yes the self serve is open 24/7)

Jess Ballard

★☆☆☆☆

6 months ago

My husband and I both have the monthly carwash, and have had it for years. It’s often closed because.. it’s having complications. I’ve gotten stuck one time and they made me reverse out of it. We’ve also had several cars we’ve had to switch the monthly tag on, and it NEVER works the first time. Which tells me they don’t know how to activate the monthly tags!?!?? The service is also not consistent.. not all but some of this kids that work here won’t even rinse the car off before pulling in. They wave you in and walk away like they don’t care. There’s more but I think that gives you the idea. Once Crew opens, I’m switching!

Hubert Hess

★☆☆☆☆

3 years ago

Paid nearly 20$ for a touch free wash and the bottom half as well as my wheels was not cleaned at all.. I really hope the owner reaches out out to refund me or correct this issue

Jarrod Williamson

★☆☆☆☆

2 years ago

Could hear first roller on left scratching my paint. Left little scratches Paid for tire shine and it only did half of the front tires and neither of the back Workers were standing talking and didn’t pre-spray or foam brush before going in. Rollers got stuck at end and was less than an inch from running into the exit door on the right side before I put it in drive and took off before the green light so that it wouldn’t hit.

rhonda dolph

★★★★☆

3 weeks ago

Very nice people, Good wash, a bit narrow made me nervous on the right side.

Alicia Rodriguez

★☆☆☆☆

a week ago

This review is for the sweepers. I couldn't put in cash so I had to swipe my card. $20 gone and I'm going to have to find another place to sweep my car. I tried i had $20 worth of minutes to try. Artificial turf from my sons soccer. Nope wouldn't suck it up. Sand and spilled chicken feed in the back nope wouldnt suck it up. I just threw away $20. Thanks for nothing.

Kevin Downs

★☆☆☆☆

Edited 7 months ago

I’ve been an unlimited member to this car wash for a while (years off/on). It’s constantly hit or miss if this place is functioning or if it’s temporarily shut down for repairs (on average twice/month I go here and it’s shut down). When it is functioning something is always non-functioning in the car wash. It takes this place at least a month to fix the broken stuff. In recent times, it never dries the driver side of my vehicle and I have to get out and dry it myself. It always ends up water spotted because it’s hot outside. Many times my vehicle looks worse than when I brought it in. Sometimes it dispenses enough soap and other times it doesn’t. Beware of what worker is lining you up on the track because HALF of them don’t pay attention or care. I’m surprised I haven’t lost a mirror yet. I tip the good ones. The worst part is that today the car wash cracked my windshield. I purchased my vehicle less than 3 months ago brand new and the wind shield has not been hit nor has any chips/defects. I’m the only one who has driven the vehicle. I filed the incident and have yet to hear back. If the damage was not the fault of the car wash I’m sure I’d hear back quickly. Also, I had to tell your employee to not crawl on my hood to take pictures. I would literally have a huge dent in my hood on top of the windshield being cracked if I let this place operate as it does. This all falls on the owners, which you can tell are not competent. I’ve been wanting to cancel my membership for a while now, but it’s hard because most of the employees don’t have the authority to cancel memberships and tell you to come in at a certain time the next day. I really regret not getting this membership cancelled. This car wash is not worth the $10/month I save going to it vs your better competitor. I wouldn’t risk it if you like to keep a nice car. This place is junk.