Google Reviews
Jc juicy
★
☆☆☆☆
5 months ago
Shit service they dont answer the phone even though they have 5 employees standing around talking the machine literally broke my headlight and I can not get ahold of this location very unprofessional why have a number and not even answer for 2hrs of me straight calling
Juan Quinones
★★★★★
3 months ago
Sunday @ 9am is a great time. No line and full vacs avail
Maria Dominguez
★★★★★
Edited a month ago
There is never a long line. Like the vacuuming. They also have several other locations that l go to.
Martha Ochoa
★★★★★
5 months ago
Always great service. I especially enjoy how the tire wax looks.
Jefferson Davis
★
☆☆☆☆
a year ago
Bought the expensive monthly membership. Noticed the tire shine was beginning to leave black build up on my rims, asked the you g man in the tunnel to pressure wash wheels as I passed through. The manager on duty quickly stepped forward and said; “We’re not gonna be doing this every time.” I wasn’t certain eh he meant by every time as if only asked once before so I asked. He rudely stated he’d seen me asked once before & they weren’t gonna do it. He became very rude and argumentative with me. I ended up not having the wheels pressure washed & canceling the monthly memberships as a direct result of his rude treatment. The tire shine machine is leaving a black residue on my rims which is very difficult to wash off by hand. Point being if my rims are coming out of the car wash dirtier than they went in due to the tire shine area not being properly maintained, & I can’t ask for the pressure rinse, why keep a membership? I can get a bad car wash and be treated poorly anywhere else in town for a cheaper price. Save your money, these folks don’t respect the customer or know how to treat the customer. They need better management.
LUIS MATA
★★★★★
Edited 3 months ago
Always courteous and professional! Enjoy doing business w/ Mister Car Wash...👍👍👍
Rosa Navarro
★★★★★
Edited 4 months ago
Left the truck clean and I just had to dry up the excess water which took me 5 minutes. Satisfied customer.
th3realMcLovin1 _
★★★★★
Edited 5 months ago
Friendly staff always greated with a smile and i was in and out with a clean dry shiny car. Titanium wash is the best.
David Lebron
★★★★★
3 years ago
With so many locations, you can't go wrong. Your car will stay clean in this crazy El Paso weather. Never had an issue, free vacuum what else can you ask for. Recommend
Margie Soto
★★★★★
Edited 4 months ago
This place is always nice and clean. The employees are excellent. They’re there to help you in anything.
Danielle Kangleon
★
☆☆☆☆
9 months ago
The employee who took our payment in the front was really condescending and passive aggressive. I had come in for a regular $10 car wash, she had tried to upsell the membership but I politely declined. She tried to convince me again pointing out that there would be an upcoming dust storm in the area the next week. After declining again she had said. "Well sometimes you have the money, and sometimes you don't." After paying her, and starting to pull forward she said, "see you next week!" I honestly don't put reviews on Google but I couldn't believe how rude the service was here. Find a different location to wash your car.
Mario Ortiz
★★★★★
7 months ago
I am always welcome with a smile and a hand gesture. When I am directed toward the washing machine is with the outmost careful and safe manner. I will continue to make my three cars look nice by washing them here.
Kendra Franco
★★★★★
a month ago
awesome car wash! i recommend the monthly subscription, totally get your moneys worth 😊
bobby sublasky
★
☆☆☆☆
3 years ago
It's 22 dollars for you best car wash and it doesn't wash much no drying just dirt stains everywhere. This car was has gone down hill. I provided pics maybe the next time you can do it right.
K C
★
☆☆☆☆
2 years ago
I have been calling since yesturday and nobody has answered over and over again no one answers. This is unprofessional, I have pictures where they don’t put any soap on cars it’s mostly water only! To pay $20+ a month is not fair. Might as well wash it at home,will cancel membership. If someone can please contact me as it is unprofessional not to answer to customers.
Row Bar
★★★★★
7 months ago
The young man noticed that my back of my car was pretty dirty and he rinsed it. He seems to be the only one that really cares and the other females that do direct you through the car wash never rinse your car before hand. He really seems to care and has great customer service. He also waves hello when you pull up.
Sandra Limon
★★★★★
Edited 2 years ago
Been using this carwash for a few years and love the convenience. Normally I go through without incident about every few weeks. I have lost antennas and understand that's possible, but yesterday the last dryer thing ripped the entire antenna base out of my truck and it messed up my wipers they should lay much lower than they are now. I filed an incident report and will see what they say about taking responsibility for that damage. I will provide an update later. UPDATE: The store manager, Omar, sent me over to a bodyshop to get an estimate on the repairs that the company would cover. I went to the bodyshop but it was closed for the holidays. I will go back on Tuesday and provide an update after that experience. As I drove up, I noticed that they were working on or inspecting the dryer arm. I asked about that and they said that they do not believe there was any malfunction of the arm. They also offered this tip: you can ask them to remove your antenna. I remember a while ago when I first started using this carwash, they would offer to remove the antenna for you, but then they stopped offering, so I thought they would no longer do it. Very good to know. UPDATE: Mister Carwash sent me over to Bravo Cadillac's Body shop and the repaired everything. It took a few weeks but all is taken care of. I really hope occurances like mine are rare but it should be comforting to know that they did take responsibility for this one. Thank you. I will try to upload photos of the fixes soon.
Carlos
★★★★★
2 months ago
Amazing Service From the Staff I forgot to renew my membership in which they gave me one free car wash, I updated my payment! and will definitely will be going back to Mister Car Wash!!!
Liz Sanchez
★★★★★
6 months ago
George dieter mister car wash 5-Star Review Excellent customer service! The staff is friendly and professional, and the entire experience was smooth and pleasant. Special thanks to the lady in management,she was absolutely wonderful and incredibly helpful. It’s clear she truly cares about the customers. Highly recommend this car wash!
Heather Mariee Mcmurdy
★★★★★
4 months ago
Very attentive staff , they make sure to spray your vehicle off. The equipment here seems newer than other locations, as it left my truck way cleaner than any other location. I highly recommend this location and definitely recommend making the trip to this location, It's worth it.
