Google Reviews
Gabriela DiDonna

★
☆☆☆☆
a year ago
1) the wash was a joke, barely 2 minutes in and still dirty around the wheels 2) the thing that cleans the roof straight up ripped this piece of rubber lining off my short sedan
Margaret Badini

★★★★★
4 months ago
My question is we pay for the under car wash, and we have cameras around our car and never see the sprays underneath our car. Please comment on that.
Nikki Medrano

★★★
☆☆
Edited 8 months ago
You pull up and the person comes out with a tablet to charge you for the wash. Tell me why it asked for a tip? I thought maybe someone would meet me at the end to towel dry my car or something so I left one. At the end you just pull off into East Washington again. I feel scammed. Who does the tip go to and for what?
Paisley

★★★★★
7 months ago
Great carwash all around! The manager is very helpful and her team is a pleasure to see. I love the membership and couldn’t recommend it more
Christina Kiefert

★
☆☆☆☆
a year ago
This location only offers exterior washes, which is fine, but $26 + tax for a wash is pretty steep for exterior only wash. Willing to pay it because I'd gotten a $12 wash at Kwik Trip 3 days earlier that left a lot of bugs on the windshield. Specifically mentioned that the bugs were my main concern when I purchased the wash. I don't think any of the bugs were removed by the wash and the car actually looked dirtier after the wash because it was only dried for maybe 30 seconds at most so it ended up being mostly air dried, which left water spots everywhere.
Joff Pedretti

★★★★★
3 months ago
Very friendly staff and very helpful when I need something! I love the convenience of just being able to pull in whenever I need a wash. Thank you!
Annie Smith

★★★★
☆
5 months ago
The people here are always amazing and if it wasn’t for the friendly service I wouldn’t keep my monthly membership. The actual wash is so-so - not great. The drying brushes at the end rarely work.
Patrick Bailey

★★
☆☆☆
4 years ago
Disappointed after purchasing the top platinum package. Returned to my car with cobwebs still on the steering wheel, dog hair on the back seat, and dirty consoles holders. Would not recommend this location.
Gregory Thorne

★
☆☆☆☆
4 years ago
Snapped wiper and cracked the windscreen - refused to pay for damages. I visited the automatic car wash, during the drying and buffing stage of the wash the system forced by windscreen wiper off my windshield and then snapped it backwards into my windshield. The entire arm was snapped off and windshield needs to be removed. The manager (Tom) filed a report assuring me the damages would be paid for. However after providing quotes and repeatedly trying to contact them about the case, the district manager decided that the company was not liable for the damages that their system caused to my vehicle. I am now without a vehicle and a massive bill to replace the wind shield and wiper arm. Their company ethos quotes 'We Care', however it seems like caring about damages to your vehicle wont be a concern to them.
cat anders

★★
☆☆☆
7 months ago
Overpriced and underwashed. I paid about $30 for their “nicest” one time wash, car wasn’t nearly dry when I left, car looks OK, no vacuums, but worst of all they make you exit right into traffic, and it’s a STEEP turn. If you have a low car, (I have a dodge charger) it will scrape your underbody horribly. The customer service people are kinda pushy and indifferent. I don’t recommend.
Fawn Hawpetoss

★★
☆☆☆
Edited 7 years ago
*UPDATE Make sure to know the terms and conditions! They don’t tell you when you sign up, make sure to cancel 7 days before your billing date to avoid being charged for the subsequent month. And their customer service people are quite snotty. I am a member here and although I do continue to pay $40/month to be a member I may stop. My major gripe is how the place is set up THERE IS NOT a member only one which forces us to wait while new customers figure out what they’re doing. (Only a problem at the East Washington St location). 1st world problems for sure but $40 is $40 😉
Justin Hughey

★
☆☆☆☆
8 years ago
I paid for the platinum package and explicitly asked if the dash, console, and general inside of the car would be wiped down. I was told, "Yes." The attached pictures show what the car looked like AFTER the wash. Could I go back, show them my ticket and get a refund or a better wipe down? Sure. But why would I when I've been shown the poor quality of the service provided. It's not my job to stand there and point out what needs to be wiped down. I'm never going back to this location and recommend avoiding it.
chad corfits

★★★
☆☆
7 months ago
I'm a little disappointed. The service is great. They always have nice people to help you. My issue is that I pay for a monthly package and now they don't offer any interior services or any service other than driving through the wash station. I would like a vacuum or window clean once in a while
Jeremy “Jeremy”

★
☆☆☆☆
3 weeks ago
Don’t go there! My car wasn’t clean, new scratches on my wheels, and for $17+ not worth a single penny
Thomas Burke

★★
☆☆☆
6 months ago
The staff treats you like you should be thanking them. I feel like I’m in a high end VINYL shop looking at records while a pretentious worker shames me for not turning my wheel to the left fast enough. It’s just strange. I’m in customer service. People know when the staff hates you. Seriously, just trying to get my car washed! I don’t wanna deal with eye rolling and passive aggressive comments. I got the $26 titanium deal and said I was gonna cancel after the first month. But they tried to auto pay my card?? Total Racket. Another thing. Two people working on East wash. One to scan the card and another to insult you and spray a hose for 7 seconds at ONE TIRE!!! Yeah 7 seconds. I timed you. Plus, why do I need ONE TIRE sprayed. Lmao! I’m going to Triton on the east side. I already knew they were better, but tried Mister because it’s close to home and I have memories of Octopus being awesome. Never again.
Jesse Dickrell

★★
☆☆☆
5 years ago
I visited the car wash and purchased the premium interior and exterior package for $35. For that price you receive a interior and exterior wash and clean. The customer service was good. Friendly and nice staff. The exterior wash was good and it came out clean and dried clean. The interior was lack luster for lack of a better term. As you can see with the attached pictures. The the floor mats were not pulled out and cleaned or washed at all. There was pet hair and dust in common areas. Surfaces were not wiped down at all. The trash was not taken out of the side pockets. It was not worth the $35.
Nichole Kirk

★★★
☆☆
2 weeks ago
A fine, basic car wash. This location doesn’t offer vacuum services (which they informed me before I paid). And their basic package doesn’t include an underbody spray.
Chloe Loveridge

★
☆☆☆☆
a month ago
Have any signage or instructions on how to pay ahead of time. Have your workers actually give any instructions on how to pay. Ridiculous waste of time. Also, all ads say a car wash is $5. When you show up they charge $14. Liars and thieves. What a joke.
Ryan & Josh Lang

★
☆☆☆☆
3 weeks ago
I really wanted to give this place a 5 star review. I have been going here for the better part of a decade now, but I'm writing this as a warning to others. If your vehicle is damaged during the wash by their equipment, do not expect them to pay out when you file a claim with their corporate office. The fuel cap on my vehicle was pressed open by the brushes in the wash, and the next set of brushes ripped the door off and dented my fender pretty badly. They told me that it was the vehicle manufacturer's fault for the design of the fuel cap, and advised me to tape the fuel cap shut before I enter the wash next time. There will not be a "next time" I'll be taking my vehicles elsewhere. I expected better from this company. If you damage someone's property, it's the right thing to do to fix it.
Michael Schaller

★★★★
☆
a month ago
I have a monthly membership, maintain my vehicle almost on a daily basis which includes going to the car wash. They do a great job. Staff is friendly and anytime I've needed information they provided it quickly and accurately. I highly recommend this place