Marshalls

mindy nelson

★★★☆☆

a year ago

Well they have a lot of options, I spent way to much money here last week,$400, came back to return 1 item and was told I had to get in the back of a line that had at least 20 people in line with shopping carts full 😒 so obviously I go spend another $200 because I was held hostage in the same place I was at 1 week ago 🤣

Alexander P

★★★★★

3 years ago

Went to Marshalls last week with my mother and family. A tall woman helped my mom to help her find her blouse and took 5-10 minutes to help her find her needs. At the end of the check out angel, and a guy with tattoos were super nice and friendly! The store didn’t have much I’m assuming back to school but best customer service I’ve seen.

Amanda A Turner

★★★★★

2 years ago

I am so thankful for the great people that work & shop at this Marshalls Store..... I left my billfold in the ladies room! It was found an turned into the management, THANK YOU SO MUCH FOR BEING SO HONEST...GOD BLESS YOU AND YOUR FAMILY AND GOD BLESS THIS STORE AND MY STORE FAMILY!!! THANKS TO ME SWEET MANAGER!

Rachel Martin

★★★★☆

6 years ago

What they have in the store is fantastic, but the employees push their credit card too hard. They go to the extent as to say it will raise your credit score which violates the FCRA. They don't know this which is understandable. I work for a credit company so this is something I had to learn very extensively. The selection in the store is amazing, but don't let the staff fool you to apply for the credit card if you know you don't need it or do not have the credit for it.

Kris Love

★★★★★

a year ago

Name brand products at affordable prices! There is a good variety, and the quality is top-notch! It's one of my favorite stores!

Laura Caudle

★★★★★

2 years ago

Marshall just makes me happy to hear their name. I love soccer there the people always friendly, helpful really good people and they always make sure when you check out they find ways they hope you get a discount can ask for a better deal Marshall the first one is the best.

Angie Allen

★★★★★

4 years ago

I found exactly what no was looking for. They have a terrific, affordable homeware section. I found rugs, toilet brushes and a really great, compact shower caddy for our very small bathroom. Marshall's still had a great selection on the 23rd of December. I was VERY impressed at the sales associates. They were friendly, helpful and looked like they were having fun. That's pretty hard to manage during the busiest retail time of the year. They obviously feel valued! Way to go Marshall's!

Debi Rakes

★★☆☆☆

3 years ago

Really, at the checkout is a great selection of wonderful, children's books. But the "Woke Baby" book, really?

Javesike1262

★★★★★

a year ago

My experience here has always been pleasant and I was able to find everything I was looking for. Staff is always nice and even management. Not all Marshall's have good management so this one is a plus and shoutout to all people who work there!

Zachary Lawson

★★★★★

3 years ago

I recently had the opportunity to visit Marshall's for the first time, and I was truly impressed. Their selection is unbeatable, offering a wide variety of products at excellent prices. Not only were the prices lower than online, but I was able to find unique items that I wouldn't have been able to find anywhere else. I was able to find great deals on clothes, home decor, and electronics, and I'm looking forward to returning soon. Marshall's is my new favorite place to shop!

Jean Denzer

★★★★★

Edited a year ago

I just love love love 💘 my Marshall's! They have the greatest products the selection is great.For the Guy in your life they have a great selection of 3 in one Body Wash. I stocked up for my Son. I went looking for new pots and pans did I score big and REALLY really saved. Of course I scored a new comforter and sheets WOW! Had a good time.

Arianne Moreno

★☆☆☆☆

a year ago

I typically don’t have any issues or ask for any adjustments. Today I saw the last piece of a chiffon cardigan that I wanted and was snagged. I asked for a discount, the manager assisted a cashier (whose name I can’t mention because they don’t put it on their receipts) and said “it wasn’t snagged it was just the end of the stitching”, when the cashier advised to cut it off with scissors already in her hand the manager stopped her and said no let her do it later. I asked so if rips I being it back? And she said yes. I live 25+ min away. Why inconvenience your customers when you’re already assuming there would be a problem if it was cut? If it was the end of the stitching it wouldn’t rip. Awful management.

Jackie Williams

★☆☆☆☆

a year ago

I have never been to a store that is so filthy and chaotic! Stuff all over the floor (hazardous) clothes crammed together, size doesn't matter. It looks like a tornado went through it. It is that way every time I've gone in. I decided after today, I won't be going back! Your management needs a overhaul!

Shellie Wilkinson

★★★★★

3 years ago

Just hours of looking and checking prices, set up, and presentability.. needs more shelves or better organizer..

Mark France

★★★★★

8 months ago

I can never seem to buy only what I walk in for. Never fails, at least one thing gets bought I didn't really need. No regrets so far.

Kirsten

★★★★★

4 months ago

The best staff! Tray helped me with everything I needed for my return 🤍

Keren Prior

★★★☆☆

4 months ago

Over the past 10 years I have traveled the US, in every city I look for a Marshall's or TJ Maxx. They usually carry a variety of discounted item. Being an organizing addict, I spent more time organizing several different departments, at this store, just trying to find what I needed. Sorry, but Fort Smith you are the worse!! What a mess, merchandise thrown or jammed in everywhere, who is in charge? I've seen thrift stores with less help, better organized. Even if I was looking for an impulse purchase I would have never been able to find one. After organizing the stationary and finding a tablet, I got out of there.