Google Reviews
Mike Shields
★★★★★
10 months ago
Best service and sales ever. My wife and I purchased a Seltos and worked with Bobby and Alex. Both were extremely helpful and professional. We are both very happy and would highley recommend KIA to anyone looking for a new car. Thanks guys!
Lupita Ortega
★★
☆☆☆
7 months ago
Drop off my car for an appointment at 8:00 a.m. due to a faulty horn. It is obvious my car did not go in until 2:20 when I call them and ask about it, and of course Eddie was not available to answer my phone call until 2:50 to tell me that the car was ready and to go pick it up, long story short my car was not ready untill 3:30. And guess what the issue was not fixed they just fix the secondary horn to get it out of the way and the main horn still not working. Today is Wednesday and I could not get another appointment until Monday. I understand they're busy I guess, but my time is also valuable.
John Crabb
★
☆☆☆☆
7 months ago
Dropped my car off Monday morning at 8:15 am with a parasitic short that was draining and killing my batteries which I had to replace 4 times in two months. It’s been there for 4 days no one called me with the progress so I called twice to check the status and some rude person in service told me to quit calling so much and they will call me but it’s been 2 days and no calls so they can’t figure it out so I’m going to get my vehicle that couldn’t fix. And I’m not paying a dime .
Ariah Smith
★★★★★
a month ago
Francisco(pancho), Alex & isidro AMAZING Got me in & out .. first time buyer. amazing work love it thank you guys
Berenice Lopez
★★★★★
7 months ago
Everytime I go there I have a great experience! Eddie Lopez is always so helpful in service. This last week my AC went out and he was quick to help me out & keep me updated during the entire duration of the process. He also helped me out with figuring out the warranty information.
Castle Hawkins
★★★★★
3 months ago
The whole sales team was great. From the salesperson to financing I very much enjoyed the experience I had purchasing my 2026 Sportage from Kia of Yuma
Tamara Bell
★★★★★
2 years ago
Kia of Yuma is an extremely professional, outstanding customer service and very attentive to each of there customers. They have a great sales team and an even greater sales manager. My sales rep Andrew went above and beyond, even after the sale to make sure I was happy and Jessica, the sales manager is equally great to all of the customers. If you are looking for a new car, stop by as ask for Andrew and say hello to Jessica.
Andy G
★
☆☆☆☆
3 months ago
If I could give minus 5 I would, not 0 or 1 star. I can’t believe that finance team have no scruples. My stepfather being over 70 years old, leased a car from you that quickly broke down. He went to return it, but finance team persuaded him into financing a second car through a different bank, with no promotions and unclear explanations. He was left with two cars instead of exchanging one, which is unfair and misleading toward an elderly customer. You just ripped my stepfather.
MONICA MACIEL-BURGOS
★★★★★
5 months ago
The sales team are all amazing especially Russell he helped me get exactly the car I wanted he helped us out tremendously and we are loving our new Kia car. The service was very great and they all made us feel comfortable didn’t feel any pressure the experience was great I highly recommend KIA of Yuma
Ruben Ford
★★★★★
a month ago
Pancho was amazing! Fast, efficient , & kind! Only listened to what I wanted and made it happen. Would definitely recommend asking for him to help you! Thank you PANCHO!
Dawn Easley
★★★★★
4 months ago
if you are looking for a quick, seamless way to purchase a vehicle, this is the place for you. We have worked with this dealership several times now. KIA makes a great vehicle and we're so glad we don't have to go out of town to get one.
Christi B
★★★★★
5 months ago
Alex has been helpful with our purchase on two vehicles. Kia makes financing easy. The service department is always easy to use for oil changes. Love my new Sportage. K5 was fun also!
Elle Gee
★★★★★
3 weeks ago
I want to say thank you to Pancho for making the process of buying a car super easy. Also to Gael for answering all my questions prior to even going into the dealership. You guys we're great!! 👍
pearl contreras
★★★★★
a month ago
A young man by the name of Gael helped me through the process of trying to look for a car that I could afford. Everything worked out the payments are great. They worked with me. They understood what I needed. What I could do and what I could not do I’m very grateful to Kia of Yuma.
Tori Koretz
★★★★★
a month ago
Thomas made the car buying process extremely easy and was willing to answer any questions. Best salesperson I’ve encountered. Felix made the financial process quick and easy as well. Will definitely use Kia again in the future. Ask for Thomas you won’t be disappointed.
Erika Bettencourt
★★★★★
a month ago
I was seriously contemplating taking my business to another dealership for service if my car was not still under the extended warranty plan, until Eddie Lopez, senior service adviser, assisted me. Not only did he retain my repeated business, but he also gained additional business with our daughter, now being a dedicated customer. He is extremely knowledgeable, friendly and professional. He listens and takes your concerns seriously. It was refreshing to find someone that you don't have to push to do their job and have pride. It is employees like this that make businesses successful. He is definitely an asset to the company and I hope the owner recognizes these qualities. Thank you Eddie!
James Ruiz-Rezgui
★★★★★
2 months ago
My recent purchase from Kia of Yuma was a seamless experiences.I was offered transparency and integrity from start to finish from the salesman, management, and finance team. If you’re in the market for a new vehicle and want five star customer service go see Pancho D. He will provide customer service that will align with your specific needs.I will be returning for future vehicle purchases.I look forward to doing business with Kia of Yuma again.-Thank you Pancho, Isidro, and Jessica.
Leslie Morales
★★★★★
3 weeks ago
I just got to say this is hands down one of the only good dealerships in Yuma! I was browsing and looking into possibly trading in one of my vehicles and getting a better vehicle and a better deal. Alex and the team here made it happen! They worked with me and got me into just the car that I wanted. I got to say 5/5 stars definitely. They offered me an amazing warranty, got everything done so so quick added free oil changes, AND what can I say about the customer service, Alex and the team went above and beyond!
Ash Drake
★★★★★
3 months ago
Alex went above and beyond to ensure we got into a vehicle that we truly loved, was extremely knowledgeable, and there was absolutely no pressure to make a sale. He really took the time to make sure we were happy with every aspect of our trade in and sale. Thank you so much, we love our new Sportage!
Desiree Burrola
★★★★★
3 weeks ago
Hands down, the best car dealership. They’re so welcoming, helpful, and kind. They make you feel like family and will do anything to help you out and take care of you. You’ll never be disappointed when you’re leaving from here. A big shoutout to Eddie and Ryan in services, the amazing women at the service desk, and the amazing techs in the back who care for your vehicle! Kia is very lucky to have these individuals front line. Thank you all, for everything you do!
