Jiffy Lube

Taylor Bang

★★★★★

a year ago

I showed up early before the store even opened at 7:40 in the morning and Tyler brought me right in. I got to say, I was planning on waiting the 20 minutes until they opened, but since he was here early he let me in and made my day! Made sure all of my tires were set to the right pressure as my TPMS meter was on - did a full quality inspection and absolute stellar service. Five stars to Tyler for representing Jiffy Lube the way I remember this place to be. Another reason why I'll keep coming back.

SPH HR

★★★★★

a year ago

Came in at 5:30pm and assumed they would turn me away because of the time. To my surprise, RY and her colleague were so kind and made no fuss about servicing my vehicle last minute. Friendly service, efficient time management, and overall a fantastic experience.

Erin Alden

★★★★★

a year ago

Got a battery for our car here, ended up being the wrong one. Staff was super helpful at getting the right battery and I was able to seamlessly exchange them Staff is nice, location is great, clean building. Wasn't busy when I was there.

Angie Obermiller

★★★★★

7 months ago

Quick and friendly service. Got my oil changed in less than 15 minutes. Thanks Ry and Mike!

KC Rasta

★★★★★

6 months ago

Got a oil change today at the East Washington location. Service was great staff knowledgeable and pleasant to deal with. Will return

Aiki Coxhead

★★★★★

5 months ago

friendly + fast, you can tell they work together well as a team!!!! my car loves its oil

Jacob M

★★★★★

9 months ago

What great staff, friendly, kind, and personable!! The oil change and tire rotation took no more than 15-20 minutes. Ry and Gwen were awesome!!! Really great prices, too, highly recommend this place!

Carter Hess

★☆☆☆☆

6 months ago

Have used this location for the last few oil changes on my s10 the last time I came it the technician over tightened the oil pan plug stripping it out. Trucks going to need a new oil pan probably costing more than $1000 for parts labor etc. Will not be going to the location in the future and am reaching out to corporate or the owner of the franchise to resolve this issue. I also will no longer be bringing my fleet vehicles here.

Rebecca K

★★★★★

7 months ago

I had one of the best experiences in a car shop I’ve ever had with Ry yesterday. They were so welcoming and explanatory. I had just completed a cross country road trip and my car wasn’t very happy with me. Ry cleared some things up for me that I was confused about under the hood with zero condescension, just information, and made sure I was cool in the lobby—they offered me water and turned the AC on while I waited. I am so pleased with my service, especially because Ry made sure I knew what was what and explained everything they were doing to soup my engine up. Thanks so much for the great experience - you got a new fan and cheerleader of Jiffy Lube on E Wash out of me!!

Alexandra Wilburn

★★★★★

2 months ago

I got my oil changed here. The folks are the nicest. KC answered all my questions patiently and respectfully.

Laura G

★★★★☆

Edited a year ago

** Editing to update that the Jiffy Lube team has reached out to me and has agreed to cover the cost of the damage that was assessed by the local Volvo dealer. We executed paperwork and I received payment within. a few days. Once I finally reached somebody on the regional level, they were very responsive.** They did $400 worth of damage to my vehicle and aren't taking responsibility. They failed to reattach the engine cover/mud guard properly, stripping the fasteners in the process. The cover came loose and dragged on the ground - it's now damaged and needs to be replaced. I've talked to the GM but he keeps putting me off and you can't get in touch with anyone at corporate or the francisee.

Angela Hall

★★★★★

2 weeks ago

I will definitely visit this location again. She was courteous and took time to help me with another problem I was having with my car. Thank you!

Ray Howington

★★★★★

5 months ago

Ry and other staff were super friendly and helpful! Extremely fast & painless process with excellent communication at every step. Been to many Jiffy Lube locations and this is for sure one of my best experiences!

Michael

★★★★★

3 months ago

Really appreciated the speed and attention to detail the 3 gentlemen at this location provided today! KC, Mike and drew were great! I always get my oil changed here.

David Johnson

★★★★★

a year ago

This has been my go-to oil change place for years now, the new team is great they checked my tires, reset my oil light, and topped off my fluids for free! Best experience yet I will definitely be back thank you

Cami Bilardello

★★★★★

3 weeks ago

Professional, respectful, and speedy service! They do a nice job over here! Shout out to Ry for their help with everything! I’ll be back

Suzanne Beia

★★★★★

3 months ago

KC was so professional, courteous, and helpful! Gwen and Drew were very nice and helpful, too. This is by far my favorite of the Jiffy Lube locations in the area due to their friendliness, efficiency, and willingness to ensure customer satisfaction. Highly recommended!