Google Reviews
Diane Brown

★★★★★
2 months ago
Atmosphere awesome and it's always clean and the service is excellent and the employee always helped ☺️😃. Thank you
Olivier Rochelin

★★★★★
8 months ago
Mari did a fantastic job! The customer service was outstanding — she took the time to clearly explain the benefits of purchasing a membership and broke down the value of each wash category. I definitely recommend this place. Thank you, Mari!
Kiaya Cain

★★★★★
8 months ago
What a wonderful car wash. It was clean , the service was efficient and the light skin girl with braids helped me get on the conver correctly after having a had time. I think her name was Toni, I hope she get a raise soon.
Shari Simpson

★★★★★
7 months ago
Always satisfied! I actually purchased a membership to keep my new whip in tip top condition. It's definitely worth it. And I can cancel during the winter months. Easy to find locations near me.
TeQuiero Copeland

★★★★★
8 months ago
I’ve been a member of Jay’s Car Wash for about a year now. The service is wonderful. Toni a wonderful young lady up there always provides great customer service and is always willing to offer a hand if needed. You guys are great I’ll continue supporting.
Chris Dunn

★★★★★
2 years ago
When it comes to car washes Jay's is the place to stop by and get a fresh car wash with the best technology and the staff is super nice.
Nakiyah Hunter

★★★★★
8 months ago
I had a pleasant experience at jays car wash , Toni gave me a pleasant experience. Very friendly , helpful , and she gone make sure I got that membership. Definitely will be my go to car wash from now on. Thank you Toni for the experience.
Barry Washington

★★★★★
8 months ago
This was not my usual car wash, but I decided to give them a try. There was a line of cars but the team had us moving along well. The wait was much shorter than it looked. My card was damaged, but the attendant assisted me in getting through with a smile. While at the vacuum I was approached by Kelly (The Manager) who asked me about my experience and if I needed anything. It was refreshing. I may be getting a membership soon.
Stuart Bailey

★★
☆☆☆
4 months ago
Been a member for quite some time and recently added a second vehicle. This place has been fantastic but recently I noticed a new manager and me personally am not feeling this guy at all.
Tonya Tucker

★★★★★
8 months ago
I wanted to take the opportunity to thank my neighborhood car wash. It is a community here and that is rare nowadays in neighborhoods. When I go sometimes, it is my peace and quiet time. I turn on a little music and take my time and enjoy my “me time”. Other times I go with my kids and the young people there recognize a mom in need of assistance, several times that I’ve gone I’ve had some of the young people offer to help with the vacuuming if they’re not too busy doing other things and that warms my heart. Everyone here is very friendly and professional. I often see some of the same people whenever I go, so Jay’s is a staple in our community. Please continue to do a great job servicing the people of our community in this neighborhood. P.S. the vacuums are really strong and that is awesome because getting things between the seats and under the seatbelt buckles is so helpful when you have small children.
Rawtoo Bougie

★★★★★
8 months ago
I had an excellent experience at Jay’s Car Wash recently, and I want to highlight the outstanding service provided by Latisha. From the moment I pulled in, she was focused, fast, and professional. She handled my tire cleaning with precision and care, making sure everything was done thoroughly and efficiently without wasting any time. What stood out most was her attitude—Latisha was friendly, respectful, and had a great energy throughout the entire process. I asked a few questions about the products and services being used, and not only did she provide accurate answers, but she did so with a genuine willingness to help. Her communication was clear and professional, which made me feel confident that I was in good hands. Latisha demonstrated top-notch work ethic and clearly takes pride in what she does. It’s not every day you come across someone who works quickly without compromising quality, all while maintaining a positive and respectful attitude. I highly recommend Jay’s Car Wash based on this experience, and especially Latisha’s service. I’ll definitely be returning. Great job!
Tanya Fuller

★★★★★
8 months ago
This is the most customer service and product friendly car wash locations in Atlanta. Management is very knowledgeable which creates employees that are very knowledgeable of the products that they carry whether you're getting a membership for a month or a service to get you back shining for a day. They're always there ready to assist and make sure each and every one of the cars leave shiny as well as a customer leaves with a smile. Keep up the good work all of you 💪🏽 I've been with this car wash since it opened and I have seen nothing but growth throughout beginning with the employees going into management and management going up and beyond to go to higher heights in this business by even going to Jay's car Wash University I love the fact that they give back not only to the employees but to the community as well. Thank you Chris ,Kelley, and each and every one of Jay's car Wash employees. Here's to A1 service
Shanda Barraza

★
☆☆☆☆
2 months ago
Car wash is fine but customer service lagging . Long story short being charged on two different cards and I have yet to receive a response from someone to In regards to a refund , have called the store and sent emails multiple times with no call back . Even went to the car wash with no management on site to help me . This is extremely frustrating.
Sadpdg24 Pdgaure

★★★★★
8 months ago
This is Michelle, and I just wanted to share the amazing experience I had at Jay’s Car Wash, all thanks to Latisha! She truly went above and beyond with her service. What started as a basic wash turned into a full experience—from tire shine that only took five quick minutes, to auto detailing and car waxing, everything was done efficiently and with real attention to detail. Latisha’s communication was excellent the entire time. She explained everything clearly and made sure I knew what was being done to my car. But what really stood out was her energy—bright, upbeat, and contagious! I originally came in for just a simple wash, but her vibe had me sticking around and enjoying a quick mid-conversation that honestly lifted my day. She’s professional, skilled, and also a funny young lady with a great personality. If you ever stop by Jay’s Car Wash, I definitely recommend asking for Latisha. Great work ethic, fast service, and a great attitude—what more could you ask for? Thank you, Latisha! Keep shining!
Tha Biggs

★★★★★
7 months ago
Shoutout to the AMAZING team at Jay’s Car Wash! The employees here are always so polite and welcoming — they’re the real reason I’ve stayed a loyal member since day one! The location is super convenient, and the prices + specials? Absolutely unbeatable. Big hello to Toni and the rest of the incredible crew — y’all keep this place running like a dream! If you haven’t already, go check out Jay’s Car Wash — you won’t regret it! 💦🚗✨
Leslie Jackson

★★★★★
8 months ago
I’ve been a member of Jay’s Car Wash on Cleveland Ave for the past year, and it’s truly been a fantastic experience! The staff is always efficient, courteous, and they keep the lines moving smoothly—no long waits, even on busy days. Having a prepaid car wash subscription is a total game-changer. I can wash my car as many times as I like each month, and it takes all the hassle out of keeping my car clean. The facility is well-maintained with plenty of vacuum stations, fresh towels, and refilled cleaning solution. I especially appreciate the car mat cleaning station—it’s great for getting out crumbs and spills with ease. I also want to give a special shoutout to the amazing manager, Ms. Kelly. I recently had a minor issue, and she handled it with professionalism and care. She clearly explained what went wrong, how she was going to fix it, and how she would make sure it wouldn’t happen again. She was articulate, friendly, and a true pleasure to speak with. Jay’s is lucky to have her—she’s a true asset to the team. Highly recommend this location for anyone looking for top-notch service and consistent quality!
Shareea Sanabria

★
☆☆☆☆
5 months ago
I had a membership here for THE WORKS. WASTE OF MONEY. I was a member for 2 months. Every time I came here it did not wash the top of my truck. The sides look great but the roof didn't even get touched at all. If I could post the pictures I would. Black spots all over the roof EVERY SINGLE TIME. I'll go to the hand wash down the street for $45 inside & out. I don't even have to anything but wait. I DO NOT recommend this car wash.
Rara newton (Marley)

★★★★★
8 months ago
I had a great experience at jays car wash . I love the deals they have and the car wash is on point especially having free vacuum and glass cleaner/surface sprayer. My car was looking clean and ready for the Lyft riders membership is affordable have to say worth it . Thank you jays car wash for having great customer service as well and the bathroom are very clean stay on point you’ll also have me as a customer.
Mr. PEO

★★★★★
Edited 3 months ago
Im very impressed with a couple of staff members here. Quez and Keith are two young men that I can see doing great things in life. Quez has a great personality, and Keith is always punctual looking to resolve issues before the arrive. Big ups to this management team you guys are running a great show. Major Shout to Jeremy as well using the big spray gun when you first come in... 💪🏾💪🏾💪🏾 #PEO #PositiveEnergyOnly
Delia General

★★★★★
2 months ago
Ms.Kelly the manager is truly a great asset! I came in to get my car washed and she was so polite and welcomed me in with all smiles. I came back about a week later and I needed help updating my information and she was eager to help me with a big smile and she took care of me in no time. Great customer service matters to every customer and of course it helps with customer retention. And Ms. Kelly is one of the best team members!