Instant Lube

R. L.

★★★★★

3 years ago

This was the most thorough & best service I've ever had at a quick L.O.F. shop. The crew there, not only changed the oil, oil filter & checked all of the other filters & fluid levels & tire pressure, they EVEN CHECKED THE INTERIOR CABIN FILTER! That's the filter that is behind the glove box. They had to remove the glove box to check & if needed replace the interior cabin filter. Great Prices, Great Service & Helpful & Pleasant Staff! Can't ask for more!

Chris Scaduto

★★★★★

2 years ago

Highly recommend this location. The staff is consistently friendly and speedy. They check and top off fluids and tires, clean windows, and don’t give a hard pitches towards typical service add-ons like wipers or filters.

sierra sunset window tinting

★★★★★

a year ago

Service was great! Young guys here work hard. Was a A LOT more than I expected to pay for a 2016 tundra. Employee said it was $180 before taxes but you pay for the convenience.

Greg Voss

★★★★★

3 years ago

Great service! Fast and did an excellent job. Little pricey for full synthetic but I have no complaints. Drove right up to the bay and they started right away. Was given options for what service I wanted and they did several top offs of other fluids and wiped down parts of the engine that they didn't get dirty. Filled tires. 100 will be back again!

Melanie Stephens

★★★★★

3 months ago

The ladies here are extremely friendly and wicked fast.

Teresa B.

★★★☆☆

a year ago

I go here just for the convenience factor. It is pricey as I tend to spend close to $160 but it is fast and convenient. My last few visits, I don't talk to the staff as they aren't the most personable and they seem to look annoyed when they talk to me...maybe it's just me or they are having a bad day....who knows. 🤷🏻‍♀️

Chas Sather

★★★★★

2 years ago

Amazing experience. Pulled in and got helped instantly. They asked me what oil i wanted and as soon as i said i they got to work. While getting my oil changed they also checked my air filter which was very dirty and replaced it very promptly. The whole encounter took maybe 12 minutes. Highly recommend very friendly staff.

Daniel Villarreal

★★★★★

a year ago

At approximately 1400 hours I called to ask for labor price due to me moving and not realizing I threw away my oil catch pan. Also the oil extractor pump I had bought came broken, I got a good reasonable price compared to other oil shop. I adviced the person who answered the phone I was on the way. I arrived within 15 minutes of making the call, upon arrival I was greeted by every team member in shop, they checked air pressure, antifreeze, break fluid and power steering along with changing the oil filter. I just want to say thank you all the team members for the amazing quality of work provided. Made my life super easy and stressful free.

Mackenna Dupont

★★★★★

a year ago

This was definitely the best oil change I’ve had in the Reno area! They are full service - topped off my coolant, checked my air pressure, and even cleaned my windshield while they changed my oil. It’s also so much more convenient to wait in my car. Everyone here was super friendly, and I will definitely be coming here from now on.

Simon Ruvalcaba

★★★★★

a year ago

First time here and first oil change in my recently purchased car. Pricey but I will just be sounding old mentioning what an oil change used to cost. Friendly staff, speedy but thorough service! Places I used to go to almost always require an appointment these days, but I have a bouncy schedule with spontaneous time off, was convenient service and they clean your windows!

Moi Gala

★★★★★

a year ago

Had Subaru Legacy serviced with oil/filter changed and same for air and cabin filters. Employees did a great and professional job, fast and efficient with tire pressure check, topped all the liquids and cleaned glass windows. Will definitely go back. Special mention to Emily and Rachel. Both excellent assets to the business, thank you again.

Kurtis Thomas

★☆☆☆☆

Edited a year ago

(update 6-15-24) So not only was I taking my Promaster as seen below here, I was also taking my Honda Civic. I decided to change the oil myself today in the Civic. I discovered some issues with my car today that I am 99% sure was caused by Instant Lube. -I discovered 50% of my skid plate/cover fasteners were missing. There are different styles under there and it was a variety of them missing so I can't blame Honda for a fault fastner design. -Upon dropping the cover, I discovered quite a bit of oil that leaked into the cover. Then I was able to loosen the drain plug bolt by HAND. Yes, the drain plug bolt was HAND TIGHT and oil was dripping around the threads and onto the cover. -I did return to this location and explained what happened and they refunded my $95ish. I did not expect this refund nor did I ask for it. -The manager did say that the lube tech that did the job no longer worked there. I will no longer be going to the shop. Photo is the top side of my skid plate/cover covered in oil _----------------- Thank you for the great experience during the service on my Ram Promaster. Even though I have oil change coupons for Dolan Ram, they told me it would be 2 - 2.5 hours to get this done. Thanks again for providing a service in our neighborhood.

Thanh Burgess

★★★★★

8 years ago

Love going here for oil changes! I always get the basic 5W30 oil for my immortal Toyota and pay $40. It isn't cheap, but you get what you pay for. The mechanics thoroughly check on your car to make sure everything is functioning as it should, and make recommendations on maintenance. There's a nice waiting area with refreshments, and a screen with live feed directly from the working area so you can see what they're doing. I appreciate the transparency. Will continue to give this business my patronage!

Sarina Chandra

★★★★★

11 months ago

I normally don’t write reviews but this is the second time I’ve come here for an oil change and I always get the most respectful and informative service! My team both times have been primarily women and I feel so comfortable to ask questions. I’ve highly recommend this place to all my friends and they have had the same amazing service!

Robert Pascual

★★★★★

11 months ago

Quick, reliable and staff is pretty informative. Never had issues when taking my vehicle here. Prices gone up, but in this economy it’s to be expected. Pretty reasonable prices. Definitely better than Jiffy Lube. Staff is friendly and professional. Able to stay in vehicle or stay in the lobby!

DHDDonny

★★★★★

a month ago

They do a good and clean job in a timely manner. Would highly recommend Instant Lube over any other Drive Thru Lube Shop.

Jessica McCune

★★★★★

6 months ago

I was in the parking lot when my battery died suddenly. I was panicked because I didn't know what to do or where to go. Rachel from Instant Lube saw me crying in my car and came over to see if she can help. She pulled me in Bay 2 and checked my battery and told me by batter is 5 years old and completely dead. She walked with me over to O'Reilly's and I was able to purchase a battery which she carried back for me and installed she was very professional and extremely friendly and helpful she checked my fluids while I was waiting and noticed I was low on a couple of fluids so she filled them up for me. Thank you Rachel you're the best