Heritage Mitsubishi-Longview

Curtis Bryan

★☆☆☆☆

4 months ago

Bought a vehicle from this place and 14 days later it breaks down, found out it needs over 5k in repairs! Stay away!

Jessica Ross

★★★★★

5 months ago

Matthew was beyond helpful and went the extra mile to ensure the experience was smooth and the car was ready to be driven off the lot!

chance Mcdaniel

★☆☆☆☆

11 months ago

They're nice and helpful when you've got the money in your hand but once the money switches hands the customer service turns into absolute trash. Can't keep their word. Liars and the mechanics are rude and disrespectful. They never "detailed" the car like they was supposed to after we bought it.

Shelly Burkhart

★★★★★

7 months ago

I had a wonderful experience from start to finish. Travis was helpful and attentive. Everyone helped to make the buying process smooth and easy. I would definitely buy another car from Longview autoplex.

Luz Olvera

★★★★★

5 months ago

Loved there service and the way they treated us like family we will be back to purchase another vehicle with them

Van Ries Aycock

★★★★★

a year ago

Great folks to buy from, helpful, honest and respectful of consumers needs. I enjoyed purchasing a new vehicle from them. Will do so again in the future!

Lakenya Arthur

★★★★★

4 years ago

Great Customer service, Isabel made my purchasing process very quick and easy! Casey Johnston was also great and went out of his way to even after I made my purchase. Love my new vehicle.

Juan Pablo Gamboa

★☆☆☆☆

7 months ago

Have had bad experiences at their 3 sister locations. Latest one was at this Longview location. I bought a car almost 2 months ago and have been waiting for a form from them and it appears they are trying run a scam with the IRS. Beware if you’re buying an EV from them. I have reached out about 3-4 times a week for the past 45+ days and so far have been getting the run around. I’m giving them until tomorrow Friday 8/8 to reach out or I’m going to have to let my attorney get involved and notify the IRS. Please be careful if you’re buying a used EV from them.

Caleb Antley

★★★★★

11 months ago

Great experience with these guys. Drive from Louisiana to pick up the vehicle and they were extremely accommodating. Salesman named Matthew there even drove to meet me halfway to sort out some paperwork a week later. This bronco shall sale many mushrooms. Thanks guys.

Chris Smith

★★★★★

3 months ago

Had a pretty good experience. Matthew was very knowledgeable and professional. He did a great job. I recommend going to him! Thanks Matthew!

Revis Haley

★★★★★

3 weeks ago

This is a great dealership with a beautiful lineup of automobiles. Great friendly knowledgeable staff and a pleasure to work with.

Alan Sian

★★★★★

10 months ago

Matt, Rick and Dean worked extremely fast and dilligent to find the best rates and exact vehichle my daughter wanted. We bought 2 cars within a week ! Great service gentlemen, thank you !

LeAnne Oliver

★★★★★

3 months ago

The experience was easy. We got the price we wanted without having to waste a day going back and forth with the dealer. We appreciated this level of service.

Starrla Riordan

★★★★★

4 months ago

Outstanding Recall Service Professional, Fast, and Friendly I brought my 2020 Mitsubishi Outlander to Longview Autoplex for a recall and had an excellent experience from start to finish. Carrie Warner, my service advisor, kept me informed at every step clear timelines, no surprises, and genuine care. Chuck Anderson, the technician, handled the repair quickly and thoroughly; the vehicle feels great and was returned clean and on time. Professional, efficient, and customer-focused this is exactly how service should be. Five stars all the way!!!

Michael Spurbeck

★★★★★

a year ago

I pretty much already knew what I wanted when I went there.But I was treated so well and so ethically sound that I will be doing business with them again soon. Mitch Did a phenomenal job. I got the little car that I needed for work and the financing was painless. The warranty and features were fully explained.Even though I already knew about them it was definitely refreshing.Having a sales rep who fully understood the product as well.

Flecia Ramirez

★★★★★

a month ago

I just got my new car here Thursday. And Carter was our sells man and he was absolutely the sweetest kindest hard-working this little dude that I have ever seen. He went over hoops and under the Earth to help us and get us approved and I love my new 2020 Mitsubishi eclipse.

Gelexus Levy

★★★★★

3 months ago

He was awesome and he really got us this nice car and a great deal now we are riding in a reliable car Mr. kalimba smith definitely recommend