Google Reviews
Darnell Bass

★
☆☆☆☆
Edited 3 years ago
It sucked. No regards for my time or life. I was told incorrect information that made me go there in the first place. They said they had something that I needed but didn't. I was there for a good 45mins. As I questioned management, they tried to make me feel like it was my fault. There was never an apology, but my experience became a mockery. The owner started talking about me with his employees like I wasn't educated enough to notice. There was no true resolution. My car would have to falling apart before I waste my time in that place. And even then I won'tgo back!
Paula Diana Barrett

★★★★★
Edited 7 years ago
The owner build relationships with his return clients and they are always pleased. He will do what he can to help you. For more than 20yrs. I have watched him. Help my Pastor. He goes above and beyond. I just want to say. Thank You.
Amy Griffith

★★★★★
2 years ago
They were kind enough to drive a distance to pick up my older car that had finally died! They gave me a fair price and we were done. Thankful for their help!!
Pierre Williams

★★
☆☆☆
Edited a year ago
They repaired all of my cars. A little slow but they get the job done. Only one time my car was not fixed correctly. I needed ball joints and for some reason the car was still trash. I was very upset because that car was too dangerous to drive. The worst part is it cost me over $750.00 to fix it. So I have to give them two stars. Of course I called and complained. They fixed both joints but only one was bad. Then as I said the joints were still bad. Couldn't get a wheel alignment because it was still messed up. Last time I took a car there.
beast mode

★★★★★
4 years ago
I ABSOLUTELY love this place!!! They put good used batteries in my vehicles, one going on 3 years now...think I paid like $40. Two months ago they installed a used engine in my ex husband's car and it's running like a pro! and it was reasonable. THERE IS PRIDE OF WORKMANSHIP HERE!
Deon Mitchell

★★
☆☆☆
2 years ago
Call in about my Lucerne looking for alternator. Ask me to bring it to match up. Brought it in(wed). Didn't have it in stock. But said they can have one tomorrow. Took my number down and said would call. I called Thursday gave better number since ATT phones were down. They told me cool would call back in a few. Welp. FF it'd Friday 11am now. I call they even recognize my voice and knew what I was calling for. Was told they'll call back in a few minutes. Never did. Used $65 New $300+ No compatibles alts on the yard $235 ummm what I could done ๐
Love Jones

★
☆☆☆☆
2 years ago
The alternator they sold me was NO GOOD, took out other parts on my car and now my car is worse than it was before I used their parts. They won't do a cash refund so once you spend your money (because they only take cash) your stuck with their horrible selection. Would NEVER recommend!!
Jeremy Booth

★★★★★
7 years ago
Had some work done to my car a few months back. JD and the crew had done work to my car that other places told me would take 6 to 7 hrs in only about 2. It's miraculous how busy they are but still quick and efficient. Staff is friendly and prices are very reasonable for a full time college student. I will always be a customer here. Keep up the excellent work.
Keaira Clay

★
☆☆☆☆
2 years ago
I have a 2008 Ford Focus. I needed my steering column fixed. Also I lost my keys to the car. I'll call harts and tell them everything about the car. They kept getting filled up so I decided to use their tow truck to make sure I get there for $95 this truck dragged my car down the street crazy and broke my hub on the passenger side and they wouldn't replace it or claim the damage. And they sold me a used battery for $65 that did not work. Took it back and couldn't get the battery out because they had it in too-tight down and then didn't want to come out and help me get it off I had to start screaming and yelling to get something done It doesn't make any sense. I would never never never used their service or recommended to anyone stay away from them!!! They deserve zero Stars. Took my car to safe Haven Dave is a good guy. He fixed it I recommend him.
Charles-Clayton Dent

★★★★★
4 years ago
Absolutely amazing and professional service. The new manager is the nicest and professional manger at a car repair shop I've ever dealt with. I know, right?!?! Absolutely, the best and cheapest around. They took care of my Jeep and only completed what I asked them to do nothing more nothing less, and no overcharges. The best part was they gave me a list with prices upfront and no they did not fix 30 other things on my truck and gave me an outrageous bill. I paid what he told me I would have to pay on day 1. I'm from out of town and I would drive hundreds of miles just to get to Hart's Auto Center.
Allexandrya Hundley

★
☆☆☆☆
8 months ago
Dude answering phones needs to be patient I think he hung up 2 times bc my phone was cutting n and out sorry but poor customer service
Bridgette Harris

★
☆☆☆☆
a year ago
I brought 2batterys not one worked I ended up going to Rallyโs to get thybattery that worked. Also I took the same van to them to have both side mirrors replaced two weeks no mirror then when I went back they had removed the ones that was on there the van just setting there I ask for my mirrors they couldnโt find them. Mine was cracked from a hit n run I could still see I just wanted them fixed ended up ordering them fromROCK AUTO got them in two days and my son in law put them on for me. Chris T. god bless him
Jose Rockiett

★★★★★
2 years ago
My truck went out on me before Veterans Day weekend. I was literally down to my last few hundred dollars and had to make a decision fast. I bought the part and was left hanging in the wind twice by two mobile mechanics. So I took this as a sign to do it right and go to professionals. I called Harts and was at first kinda of intimidated by the women who answered I thought she was very rude by just telling me to bring it in at 8am Monday. No matter what my question or concerns she just repeated it like a mantra. Boy did I confuse confidence with rudeness. They were patient with me finding a tow to them. Labor was reasonably priced and my truck was up and running in just short of a couple of hours. I think I found a go to auto shop if I ever have an issue again. I highly recommend this auto repair shop.
Kelsey Dossey

★★★★★
a year ago
They provided top-notch service with friendly and knowledgeable owners. Theyโre honest, efficient, and truly care about their customers. Highly recommend!
Joseph Smith

★★★★★
a month ago
Good part prices and good people
TERIANNA DUNN

★
☆☆☆☆
a year ago
Went to this location because I was recommended to come here, I needed to get get my stud fixed and not even 5 minutes in there the owner was extremely rude to me and made feel so uncomfortable, and told me I was late but when I called they said they didnโt do appointments so I was very confused why he had an attitude. Both men here are rude and very unprofessional, go at your own risk.โ ๏ธ
sabrina riley

★
☆☆☆☆
6 months ago
Harts diagnosed my car and didn't put it back together. They even left a part that should have been put back under the hood in the back seat but charged me $95...
Lakisha Taylor

★★★★★
a month ago
Heart is a place where you need to go get extra parts for your cars and they always seem to have parts
Lakia Broadnax

★
☆☆☆☆
2 months ago
Do not go here. The little man is very rude I wanted to do something to him. They sold me a battery either knowing or not that it was too small for my car. Then when I take it back he makes me take it out and reinstall the new one. I'm a woman it took me forever and they didn't help at all. 8 bought the battery from y'all a6no help????
ShiningStar

★★
☆☆☆
2 weeks ago
No matter if you call ahead to request a part, they still have you waiting 30 minutes or more for the mechanic to pull parts off the car only to find out the part is no good. Since they don't give refunds you have to wait even longer for them to pull another part.