Groom & Sons' Hardware

John Orr

★★★★★

6 months ago

Got just what I needed and even found some other things I wanted

Kim Wallis

★☆☆☆☆

2 years ago

Have been in twice recently and have had horrible service, specifically from a man named Fred. First time he was not helpful in finding a hose adapter and told me I needed to go somewhere else and the second time he gave me a hard time about recutting a key that he had cut and didn’t work. Not sure if he has a problem with women, but it is the worst service I’ve had in a long time. Won’t be back!

Butch Gorsha

★★★★★

a year ago

I’ve been using Groom & Sons since it opened, and Celia has been wonderful. She knows the store well and has the kindest nature.

John B

★★★★★

Edited 7 months ago

Like a big giant man cave. Celia H is very helpful. She knows the store and directed me to what I was looking for and followed up to be sure I found what I needed. Thanks Celia! She is awesome!

Miss Smith

★★★★☆

7 years ago

I liked shopping here with the exception the store was crowded with merchandise and it wasn't very handicap accessible. I could get my wheelchair into the store after moving merchandise from the sidewalk and once in the store I could only go one way and couldn't get too everything I wanted to look at. But i did enjoy the merchandise they offered and the prices they had on almost all of the things they had for sale. Please fix the entrance at least thank you. Oh and the workers are more than willing to help me I enjoyed that. Thank all of you! 😊

Jeff Petersen

★★★★★

6 years ago

This place is closer, more friendly and more knowledgeable than the big box stores and it doesn't have a 5 acre parking lot to navigate. Great staff and great selection not to mention that the prices are basically the same as the Blue and Orange Big box stores. Do yourself a favor and shop here.

Angel Sanders

★☆☆☆☆

4 years ago

My husband went in there not realizing that they closed at 6 o clock and rather then kindly letting him know that they are closing they were very rude to him and told him he had to check out right that second or leave. This was only 1 minute after closing and he had everything that he needed but maybe 2 items which would have taken him all of 2-3 minutes to grab. Again, I have worked customer service before and understand the frustration of customers who come in the eye last second to shop. However, he did not intentionally walk in at the last minute and then could have kindly let him know they were closing and asked if they could help with the last few items. It would have only taken all of five minutes. Instead they were very rude and snarky about it.

James “Bubba” Marrable

★★★★★

3 years ago

I love this store. Small yet plenty of options to choose from. They sell good quality products and the staff is very helpful. Prices are decent as well. Store is very organized and easy to navigate and find what you are looking for.

Paulette Waldron

★★★★☆

5 years ago

Great except need to be able. To write my checks for my purchases. I have written checks in your establishment 2 times in a little over a week ago but this gentleman I had to use my psychology credit card. He was very nice about everything. He does follow rules. Thank you. Paulette waldron

Tim Parker

★★★★★

5 years ago

Love this place. Very friendly and helpful. Full lone Milwaukee tool dealer. Great selection of hardware, electrical, plumbing, and home decor. And I cannot forget the SALSA!!! Sassy Salsa locally made and delicious! Shop small town, shop here!

Niz

★★★★★

2 years ago

Daughter wanted her ATV bumpers painted hot pink. Grabbed two cans from Groom and Son's one ended up being orange (cap was pink and said pink but sprayed orange) They swapped it out and made it right for me even though the mistake wasn't on them. Good people highly recommend.

John Mclorey

★★★★★

a year ago

Always shop at this store. They always have what I need and want. The staff is always nice and friendly wanting to help in what I need. Thank y'all so much.

MarketinGuru 4u

★★★★★

6 years ago

Love this place! Perfect name. They are very helpful, but the best is all the variety of items they carry. Wonderful to look at all the neat non hardware items. Local honey, old goats pain cream, among many other great decorative items. Well worth the stop to shop. Even have neat kids riding toys.

NiNi Doty

★★★★★

6 months ago

Nice place, nice people. Store is clean and organized. I will be back for sure

Mikey Rad (Master Reviewer)

★★☆☆☆

10 months ago

I miss this and most other hardware stores around here being small family owned businesses. It’s worth something getting help from employees that are experienced experts in what you’re looking for. However, this place has been bought out by a large group of investors along with many other hardware stores from East Texas to Dallas. It’s owed by Nations Best Holdings. So you’re paying higher prices while still buying from “Corporate America”and not a small mom & pop store. Example: screen door tensioner $19 here but $9.99 at Walmart. It all depends on the product. But it is convenient when you need something quick and available.

Erik Sandvik

★★☆☆☆

2 months ago

Went to Groom and sons last Saturday for a small piece of chain and received absolutely no help. I was told he couldn’t help because he couldn’t leave the register although he was able to leave it to get pricing info.

Shelley Honea

★★★★★

5 months ago

Great place if you need handyman advice for the DIY person or just need to pick up some things for a project! The team if very knowledgeable! Pleasant and kind customer service!