Green's Toyota of Lexington

N M

★★★★★

a month ago

Let me just say that Mr. Josiah Corner was amazing. That man will go far in life! (I hope I spelled that right, if not I owe you a drink sir) They have definitely earned a new customer for life. I am beyond pleased with my purchase and the guys at GTL made damn sure of that, well done. Thanks guys! (Will upload a picture when I take one)

Melinda Mays

★☆☆☆☆

a month ago

I was called by a representative asking me to come in for an oil change and free car wash for $30+ dollars. When I agreed we set an appointment for 9:30. I dropped the car off the night before and indicated I wanted to pick the car up at 11. That morning I got a text asking me which car wash I was paying for. When I arrived at the service department was informed they hadn’t even started on my car. I got my keys and left.

Brandon Meade

★★★★★

3 months ago

I drive over 90 minutes each way to buy from this place. I personally have purchased several cars and have had several other family members buy from this place. From purchasing to trading-in to financing, I have never had one issue. Josh McFarland and Tyler Faulkner are two of the best salesmen in the business. I will definitely be back when it is time to buy another vehicle.

Amber Goss

★☆☆☆☆

2 months ago

I messaged on the book of faces with a salesperson about a car, we discussed I was out of state, and we talked a bit about 'putting a deposit' on the car-but I like to see cars before I commit to them so we got up early and drove 4 hours Saturday to see it. We got there and the test drive process involved photos of license, insurance, AND sign a release denoting existing damage, so on their form I dutifully noted the door ding on the practically new used car and we drove off somewhat normally if awkwardly. When we got back we were going to go get a soda and talk about the car, which we wanted to buy, but we immediately got told someone put a deposit put on it while we were gone and that if we left the lot they'd sell the car to the other person. Alas, the price on the car was acceptable, so after a bit of considering the situation I told the sales guy to write it up. He knew from our messages earlier that we were paying outright not financing. When he brought back the purchase agreement he asked if we had literal cash or a cashier's check ready, otherwise we couldn't take the car today because they don't take out of state checks. Oh wow, that bit of information would have been an excellent thing to share with an out of state prospect. Yikes with bikes. Big important information. I've gone back to look at their purchase agreement and that's not on there, but they do make you sign that they can check your credit even if you pay outright. Every time he raised a barrier to actually buying the car (which we were willing to buy without negotiation at the price they were asking), the solution to the out of state check problem was to finance the car with them, pay the first payment, and then pay off the loan. I had a checkbook and ability to pay via wire. When I offered a wire transfer, he said the wire would have to clear before we took the car. I mean, my bank is good, but we were not keen on initiating a wire to see how long it took, possibly leaving the car there and driving back 4 hours again. I've been writing checks and leaving with the car I bought the same day at full grown dealerships (and little half grown dealerships too, to be fair) since I was seventeen years old. I've written "out of state" checks for cars at full grown dealers in Alabama at least three times, Georgia once, Illinois once, and of course once when I was but a child in Oklahoma, but that one time it was an in-state check. We left without the car. My lived experience with those other, full grown dealerships has been that they take checks (out of state or local) and wires. Heck, I've given $500 on a credit card and wired the balance on Monday after driving off with the car on Saturday once. They could have run my credit, seen my acct balance, put the whole car on a credit card, any number of things, but the only solution offered was financing with them and then paying it off after the first payment. In the end, had we been aware that neither our check nor a bank wire would be accepted in the full amount of the asking price such that we could leave with the car that day, we would not have bothered traveling 4 hours to see it. In my opinion, this is important information that should be shared immediately with anyone out of state when they inquire about a car, especially if terms of purchase have been discussed to the point where a purchase agreement has been transmitted, and it should be on the purchase agreement, if that is their rule.

JT Moore

★★☆☆☆

3 months ago

5 vehicles and nearly 15 years of, apparently one-sided, loyalty was not enough for Green's to want to do business with me and honor that loyalty. They specifically reached out to me, almost a year before my lease was ending, to see if I was interested in a trade-in. I brought my vehicle in for an appraisal and they said they could offer an amount that was LESS than my payoff amount. They suggested I continue making payments for a few months - even though, again, they were the ones who first reached out - so that my trade-in value and payoff would be equal, essentially giving me zero equity. I took my vehicle to a competing dealership that day and they offered me the same value Carvana was going to pay, well above my payoff, which I was able to put toward an excellent deal on my new vehicle as a brand new customer with them. If the amount of loyalty I showed Green's meant nothing to them, I can only imagine how much they're taking advantage of new buyers. 2 stars because the service department was always great, and free service with Toyota Care was a nice perk.

Kay Warner

★★★★★

3 months ago

I am a first time buyer at Green’s and I was impressed from start to finish! Daniel was great with every detailed question I had, and trust me I had many. We negotiated a trade in and that was super easy! I don’t plan on buying another car anytime soon but Green’s will always be #1 on my shopping list.

Heather King

★★★★★

2 weeks ago

Was pleased with service. However, this used to be my mom's car so it was in her name. The associate said he changed it but when my car was ready, they called my mom even though I confirmed twice to call my number (which I gave them). My mom's number is not to be in the system for that Rav 4. She has another Rav 4 in your system.

Justin Jolly

★★★★☆

10 months ago

Really a pain less process, Jeff Wilson was super helpful, answered all questions I had, no pressure at all, told him exactly what I was looking for and within a couple of days had just that. He even helped me set up everything on my new pick up. Super helpful staff and over all a great experience

William Jackson

★★★★★

a month ago

My wife and I took her 93 year old Mother and 90 year old Father to purchase a new Toyota Rav 4. Vu Do was incredible. He took time out to show them every single color in your inventory . His patience was incredible and made for a great experience, his graciousness never waned throughout the whole process. He was an absolute pro and deserves all kinds of accolades. Thanks again Vu for a great experience.

Debbie O

★★★★★

2 months ago

We reached out on a recent holiday and even though the dealership was closed, we received an immediate response from the sales manager. Impressed at this point, we knew we would start our search for a 2026 Crown here. The next day we spoke with Glenn Dougherty. He moved the car from the front lot and waited for the hour and a half it took us to get to Lexington. Glenn was a terrific salesperson, answering each question we had about the hybrid. There is room for negotiation with this dealership and we rode away happy customers. The Crown has proved to be one of our favorite Toyota purchases. We would highly recommend Green's Toyota and Glenn Dougherty.

Brianna Harvey

★★★★★

a month ago

I had a very positive experience with Green's when a purchased a used vehicle from them. Ryan helped me out with my purchase. It was eye-opening car shopping at smaller used car lots because so many of the cars were just questionable, but I had security choosing Green's. I was able to get a good deal on a manufacturer extended warranty, which gave me peace of mind. When I brought the car home, they couldn't locate the extra key and said it wasn't turned in by the previous owner, but they did some research and mailed it to me with my plate a couple weeks later! Overall, I would recommend based on my experience. I would purchase from them again!

Jordan Chatellier

★★★★★

a month ago

Everyone my husband and I worked with at Green's were incredible. We left feeling great about the deal and the car. Andrew North and Jim Cullen worked with us to make sure the experience was quick and smooth. Definitely recommend Green's!

Braden Florence

★★★★★

a month ago

Worked with Alex to find a Rav4 that had everything I wanted and more! When the vehicle I had initially looked at sold, Alex worked diligently to find me something comparable for the same price point - which ended up being a year newer with 10K less miles! Also had leather seats installed through Green's. Their vendor was quick and the seats look factory! Couldn't be happier with my vehicle.

Keith Longmore

★★★★★

a month ago

Andrew was a great sales guy. Never felt pressured and everyone involved was friendly and courteous. We are not fond of shopping for a car at all, but Andrew made it pretty darn pleasant. The financing office also made it a nice experience. We would recommend Green’s Toyota to anyone!

Brenda Evans

★★★★★

2 months ago

I was so pleased with the whole experience at Green’s. From the original outreach that I made via website to the finalization of my loan. They worked very hard to ensure my experience was easy with no fuss. Also made sure I didn’t do a lot of waiting or “let me talk to my manager” during the deal. Thank you!

Kristlyn Burgin

★★★★★

a month ago

This was by FAR the best car purchasing experience I have ever had! I had the pleasure of working with Chris Evans to purchase my Mazda and he took such great care of me. He was informative, kind, patient and professional and really took his time making sure I was taken care of. He was truly looking out for me and made sure the deal and car were just right for me. BIG kudos to that man, best people person I have worked with. I financed part of the purchase and worked with Austin who was just as pleasant and helpful! They made sure I knew all of my options and it was a breeze. I was wrapped up and driving off the lot in three hours. I will never go to or recommend anyone else!

Coe Norton

★★★★★

2 months ago

Dwight and Christean Holts were hands down the best team to deal with. Honest, upfront, and friendly!! Will definitely recommend them, and greens Toyota to others based on my experience!! Keep it up gents!