Google Reviews
Randy perry

★
☆☆☆☆
a year ago
I’ve been taking my trucks there for years with no complaints. A couple weeks ago I took my truck in to get a hand wash. It was after the cold spell so I know they were busy. I waited an hour before going to the back where they do the hand wash and my truck hadn’t been touched. I asked one of the employees why it wasn’t washed and I was told we’re too busy right now and it would be another 45 minutes. I went to the manager and told him I didn’t have time to wait and they should have told Me in the beginning that it would be a long wait. I told the manager to just give me a regular wash. The manager got rude and told me he’s giving me a refund and he’s not going to wash my truck. No worries, I won’t go back.
Complete Care

★
☆☆☆☆
11 months ago
I took my car there for a basic clean up. They did not vacuum it properly and did not clean the dash board. Basically I was charged for interior service but nothing much was done. That was even more annoying considering that he said he needed to upcharge me for the service because of the size of my care (a mid-size SUV). Customer service here is awful. I usually go to the Grand Slam on Walker and have never been charged extra for the size of the car. I only came here because the automated wash was down at my usual location. The Walker location is great, so I was surprised by how bad this experience was.
Kim Rinehart

★★★★★
7 years ago
I love this place they always do a good job on the car. Yes on Saturday & Sunday they will be busy. I usually stop by on the way home from work and can be in and out in no time. They have always done a very good job on my car.
Josh “JW” Warren

★★★
☆☆
7 years ago
Did an okay job for $34. I could tell where they cleaned and where they didn't so much. This place is better than the drive thru car wash, but not a real detailing place. I had to spend about 30mins wiping everything down again, once I got home.
Chase Cheney

★★
☆☆☆
a month ago
Got a bag taken out of my car and not put back inside, Greta clean but should’ve double checked my car before leaving.
Hall Family

★★★★★
9 months ago
Stopped by on a Sunday for a quick interior detail. Got the $80 package where they clean the outside and you get choice of carpet or seats shampoo. Chose seats. Only took and hour and she came back looking brand new :). Great people doing great work 😊
April Smith

★★
☆☆☆
6 months ago
Don't waste your $45 on the home run. I don't expect perfection obviously, but I do expect my windows to be cleaned inside, interior dash wiped down and no sticky residue from whatever was on the outside of my car with streaks. I left my trunk open to be vacuumed and they didn't.
Andrew Guerrero

★★★★★
5 years ago
I recently bought a truck and was looking for a good place to wash it. After trying a few other places I came here and was more than pleased. The guy met me as I pulled up and discussed the different options I had to choose from. He then told the people that would be doing the washing to take special care of the issues I had with other car wash places. Once the truck was done, I looked it over and it looked brand new. Great job on the cleaning inside and out. The price was fair also and they have a new customer in me.
LBrigitte Snyder

★★★
☆☆
11 months ago
Okay.... people. This is my place to have my oil changed and a carwash. Normally I am pleased. Today was shocking. The sticker from my old oil change was left on and The New Sticker was placed over the old one BUT barely hanging on! Come on ...do better. Take the old sticker off and put the new sticker on the right way. Please do better next time. Customer Service should be KEY to having your clients return.
Derek Russell

★★★★★
2 months ago
Eddie and this place is amazing. Quick oil changes and a discount on a fantastic car wash. People here are fantastic.
Mike Valant

★★★★★
2 weeks ago
They really leave the car clean and fresh. Best I've found in area.
Carlos Zarzuela

★★★★★
3 years ago
First of all, thank you Eddy! I came here for an inspection last week and he took care of me so well. I had questions and he gave me all the answers and what a cool guy. I noticed they wash cars so I came here today for a wash and they did a SENSATIONAL job on my car! I’m looking good today. Eddy also blessed me with an extra air freshener so I’ll be smelling clean in the car too. Thank you Grand Slam Car Wash & Lube! You have a regular costumer.
Grace S

★
☆☆☆☆
a year ago
If you like to pay $70 to wait in their 80° lobby for there to be water spots, smudges, the plastic in your car to be sticky and greasy, have it still covered in dog hair and have them tell you their vacuums aren’t good enough then this is the place for you. Literally showed the manager what a poor job they did and he said the vacuum won’t get that when my handheld shark will and does on a regular basis. Save your money and go somewhere else. Refused to give a refund and walked away when I was still talking to him. Then they made me wait even longer for them to actually do the job. The photos are from after I went back and complained. It was much worse. Update: I called to get a refund and the manager was so rude. He at one point said he would give me a refund if I took down my review until I told him I won’t be blackmailed. Absolutely the worst service. They did eventually refund me. Forever thank you to the person working the counter today. She was very helpful and kind.
Kayla Goodwin

★
☆☆☆☆
3 weeks ago
Ill change my 1 star to 5 stars for the detail work on the inside of my truck if yall ever decide to give me back my hand sanitizers and my cleaning wipes I had in my truck... Losers.
Diamond Bustamante

★
☆☆☆☆
4 years ago
Terrible. I paid $70 for a managers special wash for inside and outside and I dropped off my car since it was gonna be 2 hour wait. I come back and my car is still dirty on the outside with wax all over the place. Rain spots everywhere, handprints on my windows, smugges everywhere. You would think you pay that much and it’s gonna be awesome. My inside had conditioner all over the place and not worked into the leather and dirt still on floor. I even got a oil change and he was the best part of the experience. He was very nice and got it done quick no problem, but as far as the washing process.. never again.. front desk was super nice. Would not recommend coming here. This is only some of photos
My Emails

★
☆☆☆☆
2 years ago
I have been coming here for years, and today is my last day coming here. This place is garbage. Recycled water, horrible attention to detail. The guy prewashing the vehicles was sitting on his cell phone while trying to pressure wash with one hand. Not once did he put any degreaser on anything or scrub the windshield. He puahed me through. The bugs are still noticeable on my truck. Place is a joke. Ray Charles could have done a better job. Management needs to have a come to Jesus meeting with their people.
Michelle Lee

★
☆☆☆☆
4 months ago
**They obviously don’t read them or care look at all these horrible reviews *** They have no prices listed for brake changes and charge what they want. Website does not list that they do brakes. I was told the oil change guy is also the mechanic David Cruz. When I asked for a corporate phone number I’m told “you can leave a review, we don’t have a corporate phone number” The young lady that claims to work on Saturday over has the worst customer service ever. Condensing & rude. I’ve been a customer for over 10 years and today will be my last!!!
Morgan Burns

★★
☆☆☆
2 years ago
I just left. Service was fast, and I wasn’t upset with the price. However, it got back in my car and it just seems like a lot was skipped over and not really cleaned. I was pretty disappointed with the outcome- there are more places that got skipped, but these were the most obvious. 99% of my vehicle looks great. However, I’ve had much better washes for the same price. Next time I’ll drive a little further up the road
Joe Pandak

★
☆☆☆☆
4 months ago
I paid for the monthly package and drove through the car wash. The car wash brushes looked nearly black, and my whole car smelled like motor oil by the time I finished going through the wash. Told the person I wanted to cancel my membership after just signing up moments ago, and they told me that they wouldn't. Calling my credit card company and canceling it. Be warned. Not only a stinky car wash, but they have zero integrity with my transaction. Hopefully this will help you not to have the same problems.
bill toucheck

★★
☆☆☆
3 months ago
I went in for an Inside the park detail. For some staying on the passenger seat. Afterwards the driver seat was still wet with plastic cover. I inquired as to how long it needed To be covered. They started about an hour Three days later after the truck had been sitting, I got in and the foul odor of stale water was severe and the drivers seat was stained. Passenger seat was fixed. Drivers seat had no stain prior the service. Unfortunate they fixed the original and left a new one. I’ve frebrezed the interior every day since still smells horrible.