Grand Slam Car Wash

Christina Enlow

★★☆☆☆

a year ago

This place was amazing when it first opened but now it seems like it is always blocked off and not washing cars. The last 2 months 3 out of 5 times I was unable to actually drive through and wash my car. Extremely frustrating especially when paying monthly for a product you can't use!

Philip Pulvermacher

★☆☆☆☆

11 months ago

I have a membership somewhere else. I decided to try this place for the convenience of it being 5 minutes away. I will NEVER come here again! First off the young man that was working was worthless. He was sitting inside while people were waiting to get their car washed. When you pull up there is a sign that states wait for the attendant. After ten minutes waiting for the attendant I went inside and asked him to go out as there were ten plus cars waiting for the attendant. Five minutes later he decided to grace us with his presence. After my car was done I went to vacuum the car that's when I noticed my car looked like it wasn't even touched. The rinse feature didn't even clean the pink and blue suds of my car. So I asked the young man if I could go thru it again since my car was still dirty he told me "Well if it didn't get clean the first time what makes you think it will get clean the second time". So I asked him for a refund since my car was still filthy and 5 of the vacuums were ripped off the canister part of the vacuums, he told me he was busy and I had to wait to get a refund! So I left and went to another car wash to get my car cleaned. I will be contacting the corporate office for a refund!

Valerie Roach

★★★★☆

5 years ago

I have the Managers special, which is the works! It does an amazing job, super quick. Have to dry the back of the car to not leave spots but overall a great wash. My issue was with the Fast pass. It didn't read so someone had to manually put it through.

Alex Benedict

★☆☆☆☆

8 months ago

Honestly this car wash sucks... I paid $22 for a wash where the attendant didn't even spray or scrub the car down before sending it through the tunnel. Pretty pathetic. The lack of rinse cycle left my car covered in soap. I will not go back to this car wash again. Stay away unless you like mediocre at best car washes.

Megan Cobb

★★★★★

5 months ago

not only does my car look great, i look forward to seeing brad every time i come. customer service like his should be the standard of every business.

David Wills

★☆☆☆☆

3 years ago

Paid $17 to get my truck washed only to have it come out still dirty. I understand that it's a drive through car wash, so you'll never get it as clean as if you did it yourself, but I was completely displeased with the outcome. You may need to zoom in on the images.

Holly Risley

★★★☆☆

3 months ago

The employees were very kind and on point. The vacuums were just ok. They did not have a place to wash the car mats. Bummer. No spay bottles either.

mark murray

★★☆☆☆

9 months ago

You're letting the place run down. I have a premium unlimited package. The brushes need to be replaced is starting to swirl my paint. The rain X nor the rain x Sign hasn't worked in months. The high pressure that gets the soap off the car hasn't worked in two weeks. Your exit sign has been laying on the ground for seven months. You keep this up you're gonna lose all your business.

Mike Petty

★☆☆☆☆

8 months ago

Took my father-in- law’s truck there since it was dirty from the winter/trees. Bought the basic wash, which was $7 and after we pulled around none of the dirt on the hood or top of it was cleaned. I took my finger and could gently wipe the dirt off. I went up to the service area and the guy who was working there started filming me as I was walking up, which was really unprofessional and odd. When I opened the door, he quickly put the phone in his pocket. There was another guy sitting down inside with his feet propped up. I told him the wash didn’t get my vehicle clean and he walked over to the truck with me. I showed him and he asked “which wash did you get?” I answered with “the basic wash”, he replied “ohhh, we don’t ever use that one, we always tell people to get the more expensive one since the basic doesn’t really wash anything”. He then stated there wasn’t anything he could do for me because a basic re-wash wouldn’t clean it any better. I asked if he could upgrade it then or give me my money back and he said there wasn’t really anything he could do. So, without flipping out, I asked if he had any rags and he told me where they were and said he has some cleaner inside. After my son and I wiped all the dirt off the vehicle, I returned the bottle. At this time, both the guys were sitting down with their feet up and he thanked me for “being so chill about the whole thing”. I definitely won’t be back and anyone I know will be told to go elsewhere. I understand good help is hard to find, but this was a literal “I’m not going to do anything because I don’t want to”. Also, if your basic wash is so bad, remove it from the options.

Kathleen Herrold

★★★★☆

6 months ago

$7 basic wash, $12 for undercarriage wash, and up for more fancy coats and protection. But the real plus is the unlimited vacuuming with any wash to get all that beach sand!

James Roberts

★☆☆☆☆

Edited 10 months ago

Went through the wash and my back wiper was missing when I got home. Still waiting for a call back. Had to go to a local oil change shop to get a new one. I did have them turned off as instructed. I tried to call you and email you.

John Swan

★★★★★

3 years ago

Laura & Jacob. Thank you guys for taking care of me. I came to Grand Slam a day after trying to pull someone out of the mud. I get lined up to go into the wash i payed $17 for the wash and extra $5 for the extra stuff. i stop they spray me down due to all the mud packed under the truck. While they are doing that another car honked being impatient. Laura said please be patient as im just trying to get my truck washed like everyone else. I go through the wash and get out to inspect after the wash mud was still dripping out from the mirror and onto the front doors. I go back through ask them if i can jist get a rinse and they went above and beyond they gave me an upgrade on what i previously purchased at no extra cost. I can say the truck has never been so clean!

George

★★★★★

7 months ago

Great car wash with knowledgeable and helpful staff. I have a large pick up with a 6 inch lift and wasn’t sure if I would fit in the car wash. I went in and ask one of the staff to come help you check the height. He was very helpful and mentioned that they often have big trucks come through their car wash. The Wash did a superb job and the vacuuming included with the service is also top-notch! I’ll be back!

kimberly jeans

★★★☆☆

3 months ago

I didn’t know this was a Grand Slam car wash! They need to fix the broken wait and go sign at the end of the wash. They also need to take a look at their vacuum heads and remove anything that is blocking the vacuum from doing its thing.

JTNS 28

★★★☆☆

2 months ago

basic car wash with underbody cleaning is $12. free vacuums are weak. no cleaning cloths or spray. in sum, inexpensive and acceptable. my car is now free of northern winter road salt and grime.

christopher mcgrew

★☆☆☆☆

4 months ago

It’s a shame that the general manager for this car wash is not as good as the employees who work there. On Sept 21st an employee accidentally broke the rear wiper blade on my SUV. A complete accident for which he took all necessary steps to report. I emailed the general manager the following week to inquire about resolution and he said he would contact me once a new wiper blade was ordered and received. It is now a month later and he has not responded to any follow up emails. Thankfully this was just a wiper blade because I have read other reviews where there were real damages that the GM refused to take responsibility for. Avoid this car wash or use at your own risk because their customer service is nonexistent.

Bridget Langley

★★☆☆☆

3 weeks ago

I hate to leave a negative review, however the little blonde hair kid working inside the car wash was unnecessarily rude. He was getting upset with the car in front of us using aggressive hand movements and language. We didn't quite know what the steps were and he was very rude and did not have much patience. I understand it was cold and that customer-facing jobs can be tiring, but that doesn’t make it okay to treat customers that way. Unfortunately, just because of the experience I had I will most likely not be returning. Kind, clear communication from staff really makes a difference in the overall experience.