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Google Reviews
Michael Carrington
★★★★★ I have been going to Flash for several years now. Service has been great and highly recommend using them.
Darrell Smith
★☆☆☆☆ Flash vs Darrell Once again not even a week later we go down this road for another situation, with Brianna ! You can’t make this up, I was going to this car wash since 2019 since I own 5 properties in the area. So invest my money into the community I own homes and do business. Now I come There today February 19, 2024 to wash my car. The attendant tell me that my carded expired. I told the attendant that’s impossible. I just use my card last week. Brianna walks out and state that since I put a review about her online they no longer want to do business with me because I put her at risk of being hurt. I don’t see how me talking my experience from this car wash is putting anyone at risk. to be honest with you, there’s a great car wash on Meriden Road called “ The pink elephant”the lines, a little heavy at times but when you go there, you feel like family. That says a lot ! Brianna should not be so offended by me stating how I felt I have Airbnb if someone leaves my Airbnb and not satisfied they will leave a review it is what it is thats is life. I never threatened this individual I never attack individual like I spoke civilizes individual and told them I told her I put a review about her. She had no idea I told her myself. I don’t like how business is ran at this location. I fell Harassed and discriminated against. Every time I came there, I felt singled out I seen individuals car, bumpers, missing, missing, headlights brake lights damage to the passenger side, rockers passenger doors and did not have no occurrences whenever I came through my cars. There was always some sort of issue and I never put my finger on it. Why did you sale to them ! Personal Touch you and I had a great relationship! Every time I go to that location the vacuums never work there always Hobos , bothering people when washing and vacuuming cars. Half the vacuums, don’t even work over there. They have no corporate number to call this so-called overseer of sites numbers never listed to contact this individual it’s a big headache 🤕 someone clean house ! Get a new manager restructure this place if you can’t take criticism and you can’t take reviews then why run the business????????? I was asked by Brianna for my cell phone so this so called director of operations will be contacting me, in which she lied and I was contact by Waterbury PD and they state that FLASH doesn’t want me on the property now talk about shady business practices 1 star ⭐️.is well deserved. Back to Golden nozzle I rather drive to Cromwell then put up with this non sense. Sincerely Darrell
James E Maggi
★★★★★ I decided to give Flash Car Wash another try. I received a free car wash as it was their reopening weekend with all new equipment and building was freshly painted. I like the idea of the new dryer wheel at the end, however I'm sure that had an effect on employees being replaced. The employee that assisted me at check in, was the new manager; she was very pleasant and friendly. I did have an issue with the vacuums, as there was no suction. The employee who helped me, knew exactly what the issue was, and I had no issues vacuuming a 2nd time! I do like that the air spray guns were added to the vacuum line. The only recommendation I would make, is to provide cleaning supplies and rags to complete the car cleaning task. This was a major inconvenience as I had to go home to do this, which created double work, and more time. I greatly appreciated the free car wash, and I will keep you in mind when I have my cleaning supplies with me. I will revisit in the near future, as I want to see the building and grounds completed.
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