Google Reviews
Amy Cardinale
★★★★★
2 months ago
My tire sensors went out , they really did me a favor and squeezed me in right before Christmas and even helped me save on the servicing. Great shop highly recommended
Daniel Laufenberg
★★★★★
3 months ago
Had a flat tire coming from Atlanta and they took care of me prompt and quick will definitely recommend for their great service!
Mary Barton West
★★★★★
9 months ago
So so kind and helpful. My tire blew out a couple months ago and they were less than a mile away so I decided to drive there. Couldn’t be happier with my decision, they were super fast and reasonable. Then today I got something in my tire and had a leak, they fixed it no charge in less than an hour! And were so kind which makes the biggest difference when you’re having a day! Cannot recommend them enough!!
Molly Osibanjo
★★★★★
6 months ago
They were amazing with information and quotes before I even walked in the door. Tyson is AMAZING- not only w scheduling on my busy schedule but also jumped in to help them get my car done before closing!! And the entire Firestone crew really care about you and especially military families. Thank you so much for servicing the troops and their families. Will keep coming back for sure!
Heather Bruce
★★★★★
3 weeks ago
Great service with a friendly and knowledgeable team. Shout out to Max and Tyson. Keep up the good work!
Lauren
★★★★★
4 months ago
Max was amazing! He was very efficient and helpful! I was having a horrible day, but him and his team made everything great! Best service, reasonable price, and top tier customer service!
Travis Bernhard
★★★★★
4 months ago
Stopped by here while on a road trip and ran into some brake issues. They were able to get me fixed up and back on the road in just a few hours. Jesse was super helpful and nice. Thank you guys so much!! 5 stars
Nevada, Like The State
★★★★★
3 months ago
Fantastic, affordable, fast service! Fantastic customer service and very honest people. We couldn't be happier! Plus- military discount!! Thank you for also supporting our troops & veterans!
Chattahooligan (Chattahooligan)
★★★★★
2 months ago
The team at the Market St Firestone is top notch. They are reliable, honest and trustworthy. I do not take my cars anywhere else.
RS
★★★★★
3 weeks ago
We had a blow out on the interstate. Closest place to get a tire was here. We got 2 new tires, in and out in 30 minutes and super frirndly.
Lita Walker
★★★★★
5 months ago
This store was amazing. We had two flat tires while traveling. They were able to get us back up and running within one hour. Everyone was so caring and professional. Thank you so much for your service.
ariel
★
☆☆☆☆
2 weeks ago
I made an appointment at 10am and didn’t get in until 11:30am just for them to inform me they aren’t even able to repair my tire. I am confused as to why there’s an option to make appointments if they aren’t even able to get me in until an hour and a half later. Horrible. Condescending. And a big waste of time. Would give zero stars if it were an option.
Fallon Seals
★★★★★
2 months ago
Great customer service, in and out in a timely manner. Isaiah and his crew members were great at explaining what was going with my car. I highly recommend!
Sarah McMahon
★★★★★
2 months ago
On Dec. 4, I was almost at my destination in downtown Chattanooga from Ooltewah when my oil pressure light came on. The nearest location for an oil change was the Firestone Store on Market Street. They politely told me they did not do oil changes on my make of car. The technician then topped off my oil tank for free so I could make it safely home!
Lorrie Stansell
★★★★★
4 months ago
Quick thorough and honest! Thank you for getting my baby girl safely back on the road! UT parents if your looking for a place to get your kid's car repaired I would not hesitate to send it here. I was very pleasantly surprised and even my tow guy said his Mom takes here car here! 10/10 recommend!
mellowfellow
★★★★★
4 months ago
Had a very positive experience at this location. They were able to get my tire fixed very quickly and get me back on the road. Would definitely recommend this firestone for any work. Adam Carson is an extremely good technician.
Dianna Ward
★★★★★
7 months ago
This place is very customer focused. All of my tires were low and I stopped in when they had a full house and took care of me immediately. I decided this is where I wanted to bring my car and they provided a very a thorough job.
Matthew Preble
★★★★★
4 months ago
No one likes to have to get your car fixed... This shop makes car fixes as painless as possible. The manager has set the culture of the shop as extremely helpful, courteous, efficient, and easy going. They have helped me with everything from quickly executed regular maintenance to "I need this tire fixed now; I'm supposed to be on the road to Atlanta already and I just woke up to a flat tire!" Always helpful, attentive, fast, and well done work. Rarely do you find such a helpful, happy crew in any service business. Great job!!! Thank you. Matthew Preble, Executive Chef Chattanooga Convention Center
Janie Szilagyi
★★★★★
a month ago
Isaiah was great! He helped us choose the correct tires for my work truck and was very patient. All the guys here have always been very helpful and knowledgeable. We’ve always left happy and felt well taken care of. This is the only place we take all of our vehicles. Thanks, guys!
LEANN JONES
★★★★★
2 months ago
I had an amazing experience at Firestone! From the moment I arrived, the staff was friendly, professional, and attentive. They took the time to explain everything clearly and made sure I understood what my vehicle needed. The service was fast, efficient, and high-quality. I left feeling confident that my car was in great hands. I genuinely appreciate their honesty, expertise, and great customer service. I’ll definitely be returning and highly recommend Firestone to anyone needing reliable auto care!
