Feeders Pet Supply

Tabitha Pelfrey

★★★★★

2 months ago

Great customer service and was willing to assist with no hesitation!

Regina Breyer

★★★★★

a month ago

This chain always has a large selection of items to choose from and seldom has out of stock items.

Stefan

★★★★☆

a year ago

I go to this location in Eastland for the dog wash. Just wish they had a table or hooks to set or hand stuff. when we wash our dog. we bring a bag with a big towel and some grooming supplies. there is no place to put the bag, leash, or collar. This location is one of the better ones if you need to use the dog wash station. Also, the workers are helpful and friendly.

Tam Mabone

★☆☆☆☆

a year ago

Took both of my jack terrier mix dogs to get groomed. The groomer refused to trim my female dog, lied and said it was against company policy. She called me an hour later to pick up my male dog and his coat was all chopped up, underbody uncut, and face uncut except for the area I told her not to cut😡. When she brought him out to me I told her work was unacceptable and all she kept saying was she'll try and do her best. I said for $75 you need to "do" and not "try". NEVER EVER going back there for any reason whatsoever. Should have just stayed with Petsmart

Daniel Chalabi

★☆☆☆☆

a year ago

Awful experience, I came in to get a refund for a puffer fish that dies cause it wouldn’t eat from the first day I bought him, he showed signs of illness soon after I brought him in my house, despite having excellent water conditions and having thriving fish. As soon as I walk in and ask for a refund I am met by this young and honestly xenophobic, rude young girl who made a comment about my accent, and told me there was “no need for being disrespectful” even though I only asked to speak to the manager. I am never ever settling foot in this place again and I’d urge you to do the same. You don’t deserve any business when you treat your clients this bad. Also all your fish are often rotting and dying in their tanks.

Jenni Waldrop

★★★★★

3 years ago

Cheaper than petsmart! Just went right after opening. It's clean, bright, employees are nice...and best of all the normal stuff I get was lower price than at petsmart. This will be my new regular shop 🎉

A. Jones

★★★★★

3 months ago

Lexington KY, Winchester rd in the plaza . great staff n helpful your always greeted within five feet in the door

Destiney DuCharme

★☆☆☆☆

8 months ago

First of all, 7.1.2025 at 5:30 pm, the gentleman here? You are awful. Truthfully your attitude is awful. Energy is everything and you treated us like dirt. I asked where the bathroom was because I really had to go, and you ignored me and waved me off. The sweet girl there was so nice. She needs a raise. Then we bought a dog carrier and installed it in the parking lot and we didn’t see a garbage can, we could’ve just left it outside your door bro, but we walked inside and you said “you can’t bring your garbage in here”…. Which is funny because you’re in there 🤔 anyway. Be nice or stay home because the world is awful enough without your awful attitude. Thanks.

Dawson McCarty

★★★★★

6 months ago

I want to start with every time I walk in the front door I feel welcomed and comfortable. Employee's were respectful and was energetic to help me fine my specific needs. Much gratitude.

Zachary Brinker

★★★★★

3 years ago

Fantastic customer service experience! I have shooed at other pet stores including the big names like Pet Smart and I am blown away by the level of detail and care this store offers for each customer! I am a owner of a German Shepard puppy who just recently turned 1 years old and was having issues finding the best dog food for her coat and digestion. Well I was not only able to find the right dog food at feeders called Intuition, but I was properly educated by a store associate as to why this is a great food for my dog especially the fact that it contains 3 strands of probiotics for their digestion along with the full omega 3/6s for their skin and coat. My dog Luna has been on this food for a 4 months and the proof is in the pictures below. Left: is my German Shepard on traditional store brands that was causing so many issues for her coat and digestion. Right: is my German Shepard now with a complete 180 difference in her digestion and her coat!! I highly recommend anyone skeptical about switching over to this brand called Intuition, take a moment and speak with a store associate there. They're extremely knowledgeable, wanted what's best for my dog and provided the best customer service experience I have ever seen. I will definitely be a loyal returning customer for a long time.

DeadlyPugMedia

★☆☆☆☆

a year ago

This one has been coming for a while. As an avid pet lover, this is just disgusting. There are DEAD pet Betta fish sitting on the shelf, the ones that are ALIVE have JUST enough water to be able to move. I have NEVER seen a place that could let this slide. They may be just "Fish", but that does not mean that this level of NEGLECT is alright. I have seen other reviews from months ago that show similar living conditions for the other animals in the store. While I was there I didn't see any others in this condition, but given fish are some of the most simple animals to care for... I can't help but worry about the other creatures in that store. Absolutely, utterly, tragic. I want to know how long fish have to sit in that water before they begin to SHRIVEL UP INTO BONES. I am seething at this store and will be reporting them to the animal control.

Judith Cummins

★★★★★

2 weeks ago

I was with my sister, who was getting treats for her grand dog ❤️ She found everything she wanted and at great prices.

Josh Daley

★★★★★

Edited a year ago

Awesome place to get pet supplies and bring my kids to look at the creatures!They have all the products Petco has at the same or better prices. They also have an impressive array of well taken care of animals.

Shemeka Martin

★☆☆☆☆

Edited a year ago

Update: I went in recently just to see if it had gotten better and it was soooo much better. Tanks looked like they were in decent condition but could have been a little better. Staff was extremely friendly and helpful! I have never gone into a pet store and seen fish tanks in the condition these are in. Completely disgusting…every single one.

Stacy Nudd

★★★★★

3 months ago

Feeders Pet Supply in Eastland has very good selection of food for all kinds of pets. Staff is friendly and professional. I recently ended up placing an order on a Sunday afternoon to be delivered, and I honestly wasn't expecting to get it that day, but it was, so that was a pleasant surprise. I usually enjoy going on and browsing, but the delivery option is nice to have when needed.

Natalie Floyd

★★★★★

2 weeks ago

The Feeders Pet Supply on off Winchester Rd, in Lexington KY is THE best customer service I’ve ever dealt with. It’s always clean, they’re always polite and quick to help or offer help! I’ve always had a very positive experience working with their online customer service too but at this specific location, they’re the best. Hands down

Carrie Long

★★☆☆☆

2 weeks ago

I visit this store almost every Wednesday. Usually the staff is very helpful and welcoming. Today was a very different story. 2 people that I have not seen in the last year and half of going to this store were neither welcoming nor helpful. They were the opposite. The young male behind the counter seem annoyed that I asked for his help with a certain brand of collars that had a place and sign but no product. They had the product a few weeks ago, as I purchased one. I asked for a manager as the young man said he did not know anything about it, but someone came in and took a lot of product off the shelf. The manager came out from the office. I explained I needed to exchange a collar. This collar has a lifetime warranty. He said I needed a receipt for this product. (This was not the collar I purchased a few weeks ago. But I was so happy when I saw the brand there as I have purchased this brand for 20yrs due to the warranty.) I stated in the past with this collar company they just needed the damaged product in exchange since it is a lifetime warranty. The manager told me not get loud and rude and asked what were we doing here. I was also bit confused since he actually was the one getting a bit louder. I placed what product I was going to purchase on the counter and walked out. I did not raise my voice matter of fact I have laryngitis, so no loud sounds even if I tried. I am sad to say this ruined my weekly visit routine and more than likely my business for all of Feeder Supply.