Google Reviews
alan robb

★
☆☆☆☆
3 years ago
A short colored man was drying my car and trying to down on me for only spending $11 I tried out this place today because it’s close to my home definitely won’t be going back. If you don’t like your job maybe you should be nicer to the customers and you’ll flourish. I would’ve tipped them had they not been so unprofessional
Tony Harris

★
☆☆☆☆
9 years ago
I started coming here because the so called "free" wash with an oil change attracted me. On my 2nd visit, I do not know what chemical was used to clean my doors and windows, but it left some whitish stains which really made my car look nasty. I returned to the carwash to complain but all I was told is "we do not have any chemicals that leave stains" and said it'll cost me an extra $10 to have that cleaned up. Pay ten freaking dollars for your mess? Really? No, thanks. I'll go to a more reputable place & get my car properly serviced next time. Poor customer service...and by the way, they need to do a better job with their interior cleaning. My car is usually well cleaned on the outside, but poorly vacuumed inside. I shan't be coming back. I'd attach pictures, but i do not know how to do that.
James

★★★★★
8 years ago
Lots of bad reviews recently, but I had a great experience today. I recently moved to the area and today was my first visit for a car wash. My truck was a mess... months behind on a wax, full of dog hair and dusty inside. So I came in to get a full detail: wax, carpet shampoo, leather conditioner - somewhere around $150 all in. They wanted about the same money as any other place so I expected the same service as most places I go. I was totally wrong. My truck looks flat out amazing and I was truly stunned by the attention to detail. I think it was there about 2 hours - maybe less. The inside was cleaned thoroughly - nothing missed, everything shiny, clean and hair free. The outside was beautifully waxed with a great shine. Nothing was missed. Often on trucks, detailers get lazy on the roof or forget the roof all together. Not the guys at Paisleys - buttery smooth. These guys even wiped down the wheel wells - I mean come on! Nobody cares as much as the guys that did my truck. If I could give the job they did on my truck 10 stars I would. I highly recommend them.
Shelly

★
☆☆☆☆
4 years ago
I came here a few months ago and paid for a cheaper package and my truck looked AMAZING so I thought yes I'm going back. I paid for the 2nd up from that thinking my truck is going to look so good and somehow it looked worse they missed spots on the outside and the inside was a vacuum only no wipe down at all and for that price I was not happy at all I have a coffee stain that's on the door panel and the side of the door not even the carpet and it's still there I'm so dissatisfied I'm going to try to fix this tomorrow and if it's made right I'll update my review but right now I don't even want to go back
Erik Wickham

★★
☆☆☆
7 years ago
Paid for the full service $94 detail and don't recommend it. It's not the worst detailing ever, hence the two stars but mediocre all around. They didn't wait for the windows to dry so after shampooing the car, they cracked the windows and left them streaky on the bottom. Their washcloths leave bits of cloth everywhere, and they made about 5 armor all stains through the interior of the car because they didn't actually wipe over it. The vacuuming was spotty and clearly a 2 minute once over. I'm shipping my car, so I've had to go over all their work. Might as well have done it myself or gone somewhere better. Customer service was typical minimum wage nonchalance with no involved management. Go somewhere else.
Alexandra Sanchez

★★★★
☆
6 years ago
Got a synthetic oil change done which came with a free car wash. They post their pricing online and are transparent, which I appreciate. The car wash was okay; after I left streaks ran down from the top of my car down the rear window but the rest of my car was really clean. 4 stars because of the streaks and a 45 minute wait. I'll return here in the future for oil changes.
Jake Jay

★
☆☆☆☆
5 years ago
Got the premium car wash where they wipe down the inside and vacuum for $32 and they did a horrible job don’t go here
Lydia Johnson

★★★★
☆
8 years ago
Have been using Paisley's for years and years for oil changes and car washes. Never have had any damage. If an area is not cleaned to my liking, they will take care of it. They always remind to not roll my window down because it will get wet when I roll it back up! I took my convertible there with no problems, even though convertibles usually come with warning to never go through an automatic car wash. The only issue I ever have is that sometimes they jerk the hand brake too hard and I cannot release it, so they do it for me. Considering pricing and convenient location, I see no reason to go anywhere else.
Ken Topham

★
☆☆☆☆
5 years ago
This used to be the best car wash in the metroplex. I drove from west Fort Worth because they were that good. Not any more. The price has skyrocketed up to $32.00 for their best wash with Armor all on the tires, and the job was half as good as before. My car has water spots all over it and the door pockets are still full of debris and wrappers from the kids. The carpet was just halfway vacuumed and needs to be completely redone. When I called in I got a half baked response only saying to bring it back. No apologies given for poor service. This cannot possibly be the same ownership as it bears none of the pride or friendliness of its former self. As I drove by this Sunday morning there was only 3 cars in line. They used to be lined up to the street. Whoever owns this place now needs to open their eyes while you still have a few people coming in.
Tanisha Fisher

★★★★★
4 years ago
Hands down, the best car wash I have ever been too! It is an automatic wash, however, staff assisted with tire care and drying the vehicle. You can take as much time as you need when Vacuuming your car..it's nothing like your standard vacuums ( you know the $1 for 4 minutes) The staff was extremely helpful and friendly. This will be my new car wash go to!!
Ron Chavis

★★★★★
5 years ago
Great great Car-wash! I've been getting my car expertly cleaned here since 2006. 99% of the time it's been all good. Anytime there's been a mistake its been fixed immediately and with a smile. Make sure and bring along some cash so that you can tip! You'll want to.
Jennifer McDonald

★
☆☆☆☆
4 years ago
Listen to these negative reviews they are correct. I never had issues when this was Paisleys. They quoted me 4 hours for a complete $150 detail but only took an hour. We had to ask for under the seats to be done as that area had not been touched. We got home and realized the bezel piece to access transmission was completely gone. I called the manger who advised that it my word against theirs but to appease me he would try to order that piece for me. I asked for some sort of a refund to which he advised no because his employee said she she did not do this and she was standing by his employee. I reminded him this is the same employee that he had to in his “words” he had to talk to about no completing the vacuum the first time and show how to drive the car out in the sun to really see what was missed. I advised I would leave a bad review to which he didn’t seem to care. Do yourself a favor spend your money with some one who does care. Find another car wash!
Kenyetta Mayo

★★
☆☆☆
4 years ago
This is my 2nd time going here and my last. I went before and was not pleased with how they cleaned the inside. I still saw spots I had been looking at that were not touched at all. Also they did not clean my tires or rims good at all. Still saw visible dirt.. Thoughts I'd try a second time when it wasn't so busy thinking they'd take their time but still the same bad quality service. They half clean. I had to ask the lady to clean dash board which I was told they would clean. I had to clean my tires and rims myself. For $25 it should definitely be more quality than I've experienced. I used to pay $21 in California and received a wayyyy better job than this. So I will not be back a 3rd time or no time. 2 chances is all you get from me. I'd you don't like your job, find another one otherwise do better. ****There was another customer ahead of me complaining about the same thing. So it's not just me...
James

★★★★★
4 years ago
Been going to this location for years. I guess the car wash changed ownership, but I see the same faces and have received the same service as when it was Paisley's. For me, if the place hadn't had a paint job, I wouldn't know it was any different. Had my wife's and my car fully detailed over the last two days. Everything was beautiful and detailed perfectly. My cars have that wet look and feel like butter. Couldn't find a complaint if I wanted to.
Valerie Aguillen

★★★★★
2 years ago
I tried the car wash once as a brand new customer and I loved it so I came back and got a monthly pass. They are great! My car is always spotless!!!!
Jennifer McDonald

★★★★★
9 years ago
Love Paisley's as they always do a great job and are friendly. Check out the old pics they have inside the waiting area. My helpful advice is know they stay pretty busy but usually manage to get the job done quickly.
Sam Mur

★
☆☆☆☆
6 years ago
DO Not I repeat DO NOT waste your money going here they do a horrible job. The introduce full wash and wax and got my car back with floor not vacuum dirt marks on the outside of the window etc...pointed out all the things they missed I got it back no better...well here are the pics
John Esquivel

★
☆☆☆☆
3 years ago
I cannot believe I paid over $25 for this. The car wasn't even that dirty and they still couldn't clean it up or vacuum everything out. I have had a better clean from high schoolers getting money for their basketball programs.
Laura Hardy

★
☆☆☆☆
3 years ago
Highly disappointed in the quality this place provides now. I looked forward to getting my car cleaned here as I knew the quality Paisleys used to provide. I spent $60 and was told they couldn’t get my rims clean yet I could scratch it with my finger nail. Also paid $10 extra to get bugs off and my windshield still is smudged and front bumper still has bugs on it. Never again.
Kendra

★★
☆☆☆
4 years ago
I’m not sure if $26 better full wash includes a good wipe down inside car as it says on options. This is the second time I’ve came to this place and this time was even worse. Not a happy customer .