Buddy Bear Car Wash

Lisa Magana

★★☆☆☆

10 months ago

I’ve been a customer for a few years and have noticed the quality of the washes have declined leaving soap residue on my vehicle. Staff is great except for one staff member who feels it’s ok to hold up the line to talk to his female friend/ relative. This has happened on a few occasions.

Nyra H. Naheedy

★★★☆☆

11 months ago

First and only time using Buddy Bear Car Wash… went in and left. Heard a rattling noise as I drove away but it stopped. Upon getting home I realized I lost more than I bargained for.

R Moll

★☆☆☆☆

9 months ago

Went to the Buddy Bear Broadview location today, May 29, 2025. I paid for the $15 car wash and was extremely disappointed. I appreciated that it didn’t beat my car to death, but when the wash was finished, my car was still dirty. It didn’t get the bird poop off the driver’s side and left the blue rinse all over the doors and windows. The back of the car was still dirty and the back window was full of shampoo. The tires had no shine on them. Although this location is convenient, I have never had such a terrible car wash considering what I paid. I will not be returning.

Ashley Lewis

★★★★★

3 months ago

Man named Jarian Was amazing and big help !! Give that man a raise for all his hard work but no seriously I got excellent service from him and he made my day a lot better

Rick Holmes

★★★★☆

3 months ago

Fast, reasonable price. Got the car real clean and even shined the tires. Did not get the wheels real clean except on the face.

Anirudh Kaja

★★★☆☆

6 years ago

This is how my 2019 Camry bumper was after the wash. Please be careful to check your car after the wash. The person there helped me fix it back. The car was not fully dry even with super dry option.

Bianca Allen

★★★★★

3 months ago

Hello best car wash in area love how they give extra attention to my bumper . Andrew and Jari were very helpful they help me with my buddy bear car wash pass what a a blast .

Matthew Gil

★★★★★

a year ago

A little backstory, I was at the NR Mall seeing a movie and while my car was in the parking lot, someone put a flyer on my windshield. It had rain while my car was out there and the flyer stuck to the windshield and would not come off (see attached picture). It was worse than a large sticker. So, that stupid flyer baked on my wind shield until today. While getting a wash at the Broadview Buddy Bear, an attendant took the time to scrape off the flyer. He also had me go into the parking lot after my wash and took even more of this time to remove all of the sticker in 95 degree heat. He also had me go through the car wash AGAIN, gratis to make sure all the sticker residue was gone. This was above and beyond service and I am grateful for the attendant taking the time to scrape off and clean my windshield.

Lindsy H

★★★★★

2 weeks ago

Jarian was friendly and provided excellent customer service. I will come back again and again anytime I need my car cleaned.

Roberto lee eng

★☆☆☆☆

2 weeks ago

Im just a new client and I want to warn you to not waste your money and more important your time, I probably tried 5 times and the 5 times the scanner wasn’t working causing massive lines and frustration with the rest of line, they don’t have enough staff to solve these issues, not recommended

Lauren Cotter

★★★★★

4 months ago

The attendants were very helpful and patient with a credit card issue I was having. They even do a little prewash for the front and back. Cat looked excellent afterward!!

Stephanie Camille

★☆☆☆☆

6 months ago

Got the $5 wash like I always do, but this time it didnt wash at all!! I am not coming here anymore. Don't recommend this place.

Daisy Loza

★☆☆☆☆

a year ago

Today (10/17/2024) at 1:15 - 1:40pm my husband took my car for a car wash on his way home from work. Comes home right after parks in our garage as always. Around 6pm we leave to my daughters soccer practice and I noticed my antenna assembly is damaged we rush over to the car wash to let management (Andrew) know. I asked for the owners phone number letting Andrew know what happened. He looks at my car and hand signals to wait a minute as he walks into their office room. After 2 minutes he comes out and hands me my white antenna cover that is now broken from the screws which can’t be put back. Andrew took my name, phone number, time of damages and my plates and says he’ll review the cameras and if it broke there at the car wash that he’ll report it to the owner and they will be in contact. I let Andrew know to let the owner know that I will be making a police report which I did. Seems this part is the antenna assembly not just the cover and will run about $300 plus installation. I know for Andrew it may be he’s following protocol but seems silly to tell me he’s going to review the cameras and if it happened there, they will be in contact with me yet he went into the back office and brought me the antenna cover but ok then. I’m hoping to hear from them soon because now I can’t drive my car in the rain or the antenna piece that is still on the roof of the car exposed will get wet and cause more damage. Owners please make contact soon.

Gina Collura

★★★★☆

5 months ago

Signage on which entrance to use could be better. Overall decent car Wash. Sometimes more powerful on the passenger side and might push in your mirrors. Rinse and dry cycle needs to be much longer.

Al Popova

★★★★★

3 months ago

I come to this location every so often and on 11/15 around 9:45am there was an issue with the touch screen terminal that I drove up to and the attendant needed to reboot it. The attendant was extremely generous and had me back up and go to another lane and gave me a free Buddy Bear wash. That is amazing customer service. The attendant was also extremely personable and I regret not getting his name to give home a shout out. I’ll keep coming to this location due to the amazing service.

JOSE ISAAC

★☆☆☆☆

a year ago

I went to Buddy Bear Car Wash on Friday, 01/24/2025, and I have to say it was a frustrating and disappointing experience. First, after paying for what I thought would be a thorough wash, my car still came out dirty—especially on the rear bumper and trunk area. These are basic spots that shouldn’t be missed during a proper car wash. To make matters worse, there was soap residue left in between the doors, which means the rinse process wasn’t done properly. It felt like the system was either rushed or not maintained well enough to do its job. Additionally, the drying system was clearly malfunctioning or inadequate because my car came out soaked, leaving streaks and water spots all over the place. The point of using a car wash is to get a clean, dry car, and unfortunately, I got neither. For the price I paid, I expected much better quality and attention to detail. This was not worth the money, and I’m highly disappointed. I’ve used other car washes before, and this one didn’t even come close to meeting the standard. Unless they make significant improvements, I won’t be coming back or recommending this place to anyone.

Leslie Hartoonian

★★☆☆☆

3 weeks ago

I use this location frequently. I have had an issue with the blowers being too strong. This time paid for tire cleaner and not only did I not get clean tires, still salt all over back and sides! Not sure what’s wrong…