Blue Waters Car Wash

Ashraf Moradi

★☆☆☆☆

2 years ago

Requested exterior wash and removing the bugs stains in May 30th 2023. The guy that supposed to brush the front and the windsheild, looked at me for quite sometime (why looking at the driver instead of the car that needs to be cleaned???) and then only brushed the front bumper, and not the wind sheild and nowhere else. After going through the lane, the stains was everywhere and nothing was wiped of my wind shield. They are still there and when I complained he said it is from inside. No it was not!!!! I detailed the car the week before and also myself cleaned the windsheid so interior was totally clean. He demanded extra pay to clean the windsheild. Well, I am going to take it to another car wash and won't go there ever again.

Frank Urbano

★★★★★

Edited 2 years ago

I didn't catch the gentleman's name, but the guy that helped us out was very knowledgeable of what I was asking them. Polishing up or cleaning up the plastic trim on my vehicle which he himself took care of after the car wash. They pre-wash the grill your vehicle the headlights and the windshields before the actual wash I know a lot of people don't believe this but it's a good idea to get all the soap options which works better in the car wash.

Tran Finn

★★★★★

a year ago

Self serve car wash where you get to vacuum first before taking it through the wash. On the other end of the wash is someone to do a quick touch ups for the windows and tires so that was a pleasant surprise. Bring cash to tip!

Langi

★★★★☆

Edited a year ago

THE YOUNG MAN WITH THE BLONDE PONYTAIL IS SO KIND & PROFESSIONAL & I ALWAYS SEE HIM WORKING SO HARD. 👍EDIT**-NOVEMBER 12th 2023-I came in on this morning and was helped by a young man named Isaiah. He was THE MOST POLITE young man that has EVER Greeted me here at the carwash. I hope he continues to be a greeter here at Blue Whale and I hope the other workers embody his positive attitude because for a long time I didn't come back after my last experience, but Isaiah makes me want to because it was such a pleasant experience. I came and got my car washed after working a graveyard shift all night, and it truly was nice to have such a great and easy experience. Thank you Isaiah and thank you Blue Whale.-11/12/23**END OF EDIT. I come here & vacuum out my car and get it washed. I was surprised when Blue Whale took over and it was No Longer (Octopus Car Wash) but everything is Exactly the same. The only thing they added is, they put in 2 vending machines by the self service vacuums. One is snacks & canned sodas and the other is car air fresheners and small travel size car detailing things, like window glass cleaner & tire shine ETC. On Wednesday April 26th around 11:15am-11:30am I was told that the air fresheners in the vending machine were the same as the ones they give you at the front where you pay when you first drive in and was Very disappointed because they were NOT the same and I spent money on a VERY SMELLY & Stinky air freshener and had to go in and show the man that it was NOT the same like I was told and he gave me a new one and agreed it wasn't the same, although I did feel like I was a bother. They are kind and it is good customer service. No one is rude. I just feel like something is missing if that makes sense? BUT I DO know how hard it is working at a car wash, especially in the summer time, as I worked at Octopus myself for a couple years. So I respect the work they do. But I just feel like the customer service could be Better, amped up a bit. But good job to everyone here. And PLEASE put the EXACT SAME air fresheners in the vending machines!! 👍 Thank you. Other than that, the only car wash I'll come to. Because you get to vacuum your car yourself and get a good carwash. 🙌

Bridget Murphy

★★★☆☆

2 years ago

I hate to say that my experience was pretty disappointing. I came here for a "full service wash" (wash, vacuum, clean windows, and dusting) and it was mediocre. They weren't familiar with the services listed on their website, they were poor at communicating how they operate their car wash (do I leave my car to get cleaned out first? Do I have to drive my car through the carwash?), my windows still have debris and water spots, and they missed vacuuming in a few areas. I doubt I'll ever return here with so many other carwashes to go to who have better service and communication.

Devon T (DT)

★★★★★

2 years ago

Good detail job and good price. My 2012 looks almost brand new after they were done. Recommended!

Emily Stowell

★★★★★

a year ago

I have tried many of the car washes in Tucson and The Blue Whale is my favorite. The staff is very nice, the prices are great and my car is always clean! Highly recommend!!

tracey wilson

★★★★★

a year ago

8/31/24....4:00 pm I just left Blue Waters Car Wash and I just want to say that I was so happy with the service there ! The gentleman working there where both very kind and personable and the manager ( Josh) was outstanding!.... My car looked beautiful inside and out and I will definitely return!!!

Martha Diaz

★★★★★

a year ago

Great place to get your car washed. I had the inside of my car shampooed and cleaned. It looked brand new!!! The manager and staff, were really nice too. I'll be going back as long as the manager is there! Thanks Josh!!!!

Louis Gudema

★★★★★

a year ago

You have never seen a dirtier car than the Rav 4 I took to Blue Waters: it was covered with six weeks of desert dust, an undercoating of mud from going through a wash, and the inside had White Sands and more. The Blue Waters people worked on it for an hour; they needed to use the power spray for 15 minutes to clean the mud out of the wheel wells. When done, later that day my wife did not even recognize the car in the parking lot: she was looking for a dull, brown car, not a shiny silver one. Great job!

Allison B

★★★★★

a year ago

This is a convenient and quick way to get your car washed. I have used this company twice and the second time I discovered afterward that there seemed to be some paint damage on the roof of my truck just above the windshied. I took it back and Josh quickly determined that the "bug juice" they used to clean the windshield and front bumper (prior to the automatic wash begins) had splashed onto the paint and it removed the thin layer of wax coating. Josh had an employee clean it and give that area a complimentary wax - which solved the problem - and suggested that I wax my truck more often. Everyone was pleasant and helpful so I will be back. The only suggestion I can make to this company is this: If they intend to add full wash services in the future (as one employee told me) they need a better area for customers to wait. What they have right now is just an employee break room, so they will need to upgrade that if they do eventually offer more services that customers will be waiting for.

Danielle Allin

★★☆☆☆

10 months ago

I used to really like this place — at $22 it was a solid value for a basic wash and wipe-down. It wasn’t perfect, but good enough that I recommended it to friends. Even when the manager would tell me to come back at a time she wasn’t there (which one of the workers admitted was just so she didn’t have to do the work), I still gave them the benefit of the doubt. Now the price is $35 and the quality has dropped. They no longer wipe things down — my cup holder still had crumbs in it, even though the coins were gone. For nearly double the price and half the effort, I won’t be going back. Disappointed to see the decline.

Richard Smith

★☆☆☆☆

9 months ago

Not sure what is going on here since the new ownership but, the last four times I've been there I haven't been able to use the vacuums. Told they're closing soon. Who closes a car wash down @4pm in AZ??? Almost forgot the soap was completely empty when I went thru. Literally just got a rinse!

Laura Vigil

★★★★★

8 months ago

Everytime I go there I have a good experience. Very low on staff but boy do they hustle. Service is great! Car looks great after a wash & their vacum cleaners work really well.

Deandra S

★★★★★

a year ago

My car looks amazing! I’m using my mother’s car, which was covered in dog hair and windows were caked with dirt and I was amazed when I got it back. So much better than the big brand car washes who only do a quick sloppy job, I can tell he took his time and cleaned it super well. Definitely recommend if you want a good express interior clean-up, worth every penny!

Jack Woodburn

★★★★★

Edited a year ago

Super nice staff very interested in making this customer happy. Very competitive pricing compared to Mister Car Wash that I consider way overpriced. Today , 10/3, I went back to this family owned and operated car wash. Again, they exceeded my expectations in every way. Josh, the operations head, is super nice and intent on making sure each customer leaves fully satisfied with their services. This car wash is further away from me than other car washes, but it's well worth a couple more miles of driving to patronize these hard working folks

James Teeple

★★★★★

9 months ago

Took my SUV into Blue Waters for detailing and came back to a new car. They even managed to get three years of German Shepherd hair cleaned up. Definitely good value for great service. I’ll be taking my car there from now on.